Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAwful company
Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.
Abbie · 29 December 2020
Agent replied · 23 October 2024
Hello Abbie,We are sorry you have not been please with the service provided by Reeds Rains, customer service is of paramount importance to us. We believe you are currently in correspondents with our lettings hub and that the issues raised are currently being dealt with. If there is anything else, please contact our Newcastle-Under-Lyme branch on 01782 717273.Kind regards,Reeds Rains - Newcastle-Under-Lyme
★★★★★ 5/5
TrustpilotThe housing market.
I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.
Jenny · 1 April 2022
★★★★★ 5/5
TrustpilotReeds Rains Nottingham - Good as always
Once again I have used Reeds Rains Nottingham to find a tenant. Lianna has been good as always, and the tenants are happy too
Chris · 6 August 2019
★★★★★ 1/5
TrustpilotReeds Rains Waterloovile. Tony
Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.
Stuart · 12 December 2018
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.
Karen · 26 October 2022
★★★★★ 5/5
TrustpilotHeald Green Branch
Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley
Marc · 16 November 2018
★★★★★ 5/5
TrustpilotThe estate agent Andrea was very…
The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.
Niggat · 29 July 2020
★★★★★ 5/5
TrustpilotReally friendly staff
Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.
Mrs · 21 August 2024
★★★★★ 1/5
TrustpilotPoor property management
Privately renting a property with several maintenance issues reported on the day of moving in, which is now nearly eight months ago. Not one issue has been resolved even though there is a health and safety risk. Total lack of care, response and communication from both the local and head office.Poor property management.
Phill · 1 February 2023
★★★★★ 5/5
TrustpilotHappy tennant
Happy tennant dealt with Adam fletcher who is always aprachable been with reeds rains for two years and many more years to go very happy
Brad · 14 March 2018
★★★★★ 5/5
TrustpilotBig THANK YOU to Reed Raines Yardley
We have been very satisfied with all the help and advice we have received from Mark and the rest of the Reed Raines team during the valuation, marketing and selling of our property. They have answered all our questions and queries, nothing has been too much trouble for them.Thank you
Barbara · 19 April 2023
★★★★★ 1/5
TrustpilotCompletely untrustworthy
Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.
Geoffrey · 14 July 2023
Agent replied · 23 October 2024
Hi Geoffrey,Sorry to read your review. I have requested for more information so that we can look into your issues further. This request will come from Trustpilot.Regards,Reeds Rains
★★★★★ 5/5
TrustpilotThanks Tara (Catford branch, London)
Tara from the Catford branch (in SE London) was excellent selling our property - very knowledgeable about the local property market, quick, efficient and great communications all along the way, including some tricky negotiations. Plus a competative price - I would definintely reccommend her and Reeds Rains Catford.
Char · 9 June 2023
★★★★★ 1/5
TrustpilotI put my house up for sale with this…
I put my house up for sale with this estate agents and it's been an stressful and difficult process. I am very unsatisfied with the sales service and I wouldn't recommend there service.
Woody · 15 April 2021
Agent replied · 23 October 2024
Hi Woody,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotCongratulations to Reeds Rains
All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.
Jean · 4 July 2023
★★★★★ 5/5
TrustpilotVery helpful
Not actually used these yet but from speaking with agents and getting lots of free advice (when I’m tied to another estate agents) has been an absolute godsend. When someone can give out advice on selling your house when you arnt even with them says a lot about a company. I have never used them to sell my house but I 100% will in the future!
Jasmine · 13 January 2021
★★★★★ 5/5
TrustpilotAnother smooth transaction
Stacey Moss gave us good support during the sale of a rental property. The transaction went through without any drama. We have used RR several times and would use again.
William · 11 July 2024
★★★★★ 1/5
TrustpilotInforming neighbour's we are selling without our permission
What right do you have telling everyone in our street we have sold our house. We wanted it kept quiet. I am checking to see if I can sue for breach of personal information
Jean · 16 November 2020
Agent replied · 23 October 2024
Hi JeanI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you let me know your address so we can ensure this won't happen again.Kind regards,Reeds Rains
★★★★★ 1/5
TrustpilotWhat a Joke they ignore rRepair or not to repair it is not a question but a requestequests for…
What a Joke they ignore requests for repairs done to rented property and scoff at requests for repairs and this happens over months
Hamish · 13 September 2022
Agent replied · 23 October 2024
Hi Hamish - sorry to hear this. I've requested some more information from you so I can look into this further. Thanks
★★★★★ 5/5
TrustpilotProfessional service
The team were professional and explained the process. We are very happy with the quality of service for both selling and buying of properties.
Customer · 2 August 2022
Agent replied · 23 October 2024
Thank you for your 5 star review.
★★★★★ 5/5
TrustpilotAlison at Reeds Rains
Excellent service from Reeds Rains in bamber bridge especially Alison. 5 stars!
Mr · 15 January 2022
★★★★★ 5/5
TrustpilotHighly recommend Reeds Rains
Highly recommend Reeds Rains. We have received helpful, timely communications from the start. Sue and Tony in the Dartford branch are very helpful and friendly. Thank you.
H&J · 21 August 2024
★★★★★ 5/5
TrustpilotMe and my girlfriend loved the…
Me and my girlfriend loved the experience. Best customer service ever, I would give six stars if it were possible. we moved into a splendid new property thanks to Reeds Rains and I must say the people working and owning the company are incredibly nice, polite, professional and sensitive with customer needs. I would recommend it to everyone I know. Thank you Reeds Rains
PulpTalks · 14 April 2021
★★★★★ 1/5
TrustpilotWalderslade branch
I only whish I had red all the negative reviews about Reeds Rains before I enstructed them to sell my property. It now seems those reviews are all about Walderslade branch.I also whish that if they need to sell their own house they will go with their own agency and receive the same level of service and waste as much time and nerves as I did.
Unhappy · 21 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.