Trusted Agent profile · Sheffield

Reeds Rains Hillsborough reviews in Sheffield

3.7

★★★★★ Good

1,909 reviews across 1 platform

39 Middlewood Road, Sheffield, S6 4GW, S6 4GW

Part of Reeds Rains Favsco 23, see every office.

Reeds Rains's office in Sheffield, at 39 Middlewood Road, is rated 3.7 out of 5 across 1,909 reviews on 1 platform.

Trustpilot logo

1,909

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Reeds Rains Hillsborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.

What do you need help with?

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

1/5

Trustpilot

Avoid like the plague! They break the law!

I would beg anyone who is considering to rent or let their property with Reeds Rains to find another agent! Please please please avoid like the plague! Entering a property without permission or consent is illegal but in the eyes of Reeds rains, it’s just a normal day in the office! I would rather sleep in a box on the motorway than ever use this company again!!!! Please avoid!

Katrina · 8 July 2021

Agent replied · 23 October 2024

Hi Katrina,I'm sorry you have not been pleased with the service you've received from Reeds Rains, customer service is of paramount importance to us. All charges for repairs at the end of tenancy are agreed or arbitrated through the government scheme to help bring the property back to a suitable condition. We have been in contact about the issues you have raised and are dealing with this internally. We are very sorry for the inconvenience caused, if you would like to discuss anything else further please contact me on: BlackpoolHighfield@Reedsrains.co.ukKind regards,Reeds Rains

5/5

Trustpilot

Great Service from Reeds Rains Glossop Estate Agency

From the beginning of the property purchase process, the estate agent(Abi Weir) assigned to my case was friendly and extremely helpful. They patiently guided me through every step, providing all the information I needed to make informed decisions. I greatly appreciate that my estate agent always quickly provided my solicitor with all the necessary information and documentation. This proactive approach was instrumental in expediting the process. Moreover, when necessary, the estate agent went the extra mile by pushing my solicitor to ensure that everything stayed on track.

Nikita · 13 October 2023

5/5

Trustpilot

THANK YOU!!

Just like to say a massive thank you to the girls In the acklam branch. Have been nothing but helpful even though I have hounded their branch on numerous calls, everyday of the week. And a special thanks to Chris for chasing things up, when really she shouldn’t of had to.

Caitlyn · 19 October 2021

5/5

Trustpilot

Bangor ReedRains went…

All the staff in Bangor ReedRains went above and beyond for us at every stage of our property sale, huge thank you to them all especially Jonny, Keith, Lauren and Aimee. You are all fabulous - we are so grateful.

Deborah · 21 February 2023

5/5

Trustpilot

Chris was very Helpful and keeps you up…

Chris was very Helpful and keeps you up to date all the time ..

C.J · 26 September 2024

5/5

Trustpilot

I highly recommend Reeds Rains for selling a property

Reeds Rains were friendly yet professional throughout the process of selling my house. They stepped in and helped, when the solicitors were making a stressful situation even more stressful, and sorted things out so that I did manage to exchange and complete on the sale. I'm pretty sure that without Madeline and the rest of the team in the Gosforth office, I would still be trying to exchange contracts and could have easily lost the sale. Thank you all so much

Maggie · 2 October 2023

4/5

Trustpilot

We are very satisfied with the help …

We are very satisfied with the help everyone gave us at reeds rains bridlington including miles. You are all very helpful & friendly staff. THANKYOU VERY MUCHFrom mr&mrs d Jubb

David · 23 September 2024

Agent replied · 23 October 2024

We appreciate your kind words and are thrilled to hear about your positive experience at our Bridlington store. It's wonderful to know that our team, including Miles, was able to provide you with helpful and friendly service. We strive to create a welcoming environment for all our customers, and we're glad you found it so.

5/5

Trustpilot

Good advice and good outcome

Excellent service when selling my parents' home. Great advice on what to do to pre the house for sale, how to best manage offers etc. The price we have agreed on was in excess of my expectations and the whole process has been very easy (so far!). My thanks to Olivia and Mark at RR Wilmslow.

Louise · 11 August 2020

5/5

Trustpilot

Reeds Rains - Portishead, Bristol

Very good, very professional and attentive. It was third agent that we tried, and finally got a sale. Would recommend

Kerry · 21 January 2026

5/5

Trustpilot

Alison & Donna

Alison & Donna went above and beyond in securing our very first home. I honestly can not fault anything. They have both been so efficient in responding to emails and phone calls whenever i had a query to anything. Thank you so much ladies. You are both Superstars.

Nicky · 24 February 2022

5/5

Trustpilot

A pleasure to do business with.

A smooth re let of a property, much of which was down Niamh Titterington of Reeds Rains who kept us well informed, with timely actions and a friendly 'can do' attitude. When Niamh said she would do something, she did, in an approachable and professional manner.Thank you Niamh.

Tim · 10 February 2022

5/5

Trustpilot

It was Joe and his team after a…

It was Joe and his team after a terrible start with the previous team cheers to Joe and his team Mr Mrs a bevis

Customer · 13 March 2024

1/5

Trustpilot

Terrible customer service

Terrible customer service . I have not found one person on reeds and rains to be polite rather extremely rude. I wish I didn’t even put 1 star in reviews . They deserve none. Absolutely unprofessional behaviour. Nobody should be treated the way I had been treated. What kind of self entitlement can possibly dictate such behaviour is beyond my comprehension.

Samira · 1 July 2022

Agent replied · 23 October 2024

Hello Samira,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

5/5

Trustpilot

Thanks to Ion at Reeds Rains Plaistow

Ion was very helpful to us every step of the process and helped us in every way he could, he was always available to us with any issues we had and to help us make sure we got the house we really wanted.Thanks again for everything that you’ve done for us!

Andreea · 1 August 2021

5/5

Trustpilot

Impressive service

Everyone at Reeds Rains has been so helpful in both sales and rental. I have dealt with Rebecca, Helen and Alex mostly and can’t fault them or praise them highly enough. Really impressive service!

Roger · 17 July 2023

5/5

Trustpilot

Excellent service

Excellent service. Amelia was extremely knowledgeable, efficient and professional. I would highly recommend.

Mrs · 25 September 2024

1/5

Trustpilot

We applied for a house to rent in…

We applied for a house to rent in Folkestone. The estate agent was not supportive and kept asking for additional document. Furthermore they were not willing to resolve the issue they thought has happened but kept blaming their third party. I am extremely disappointing by their support and response time. And the case is still ongoing for the past 2 weeks.

Arun · 22 June 2022

Agent replied · 23 October 2024

Hello Arun,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

1/5

Trustpilot

Worst company I've ever dealt with

Worst company I've ever dealt withI beg anyone thinking of renting with these people to stay well away. In April the isolator switch to my shower became jammed on, was emitting heat and giving a strange fishy smell. I Googled it and it suggested the strange smell suggested compromised wiring and it was high risk for an electrical fire. I called out an emergency electrician and he stated that the initial fitting was wrong and that the shower was not safe for use. I reported this to Reeds Rains on 25th of April and despite chasing them repeatedly it still hadn't been fixed by the end of July when I moved out, so I essentially went 3 months without a working shower.I was given all sorts of nonsense excuses about the ticket being accidentally closed accidentally and then told that they couldn't find a contractor to come out to where I lived (which was Wilmslow so not exactly in the mountains). Eventually they sent an engineer who was a gas engineer. The problem is that there is no gas in the property! So again the problem was reported and still they did nothing.On top of that, they are now trying to keep my deposit to cover disrepair that was present before I moved in - they are essentially trying to get me to redecorate the landlords flat for free. They have the cheek to make claims against me but do not feel obliged to maintain the property on their end with regards to the shower.I've convinced 3 people to not rent with Reeds Rains and will continue to convince as many as I can not to. Save yourself a lot of hassle and stay away!

Daniel · 30 August 2023

5/5

Trustpilot

Amazing team in the Worcester branch!!

Amazing team in the Worcester branch!!Viewed a property with Nigel who was fantastic, he recommended craig for the mortgage process and Craig was amazing from day 1...went through many different options and craig was always patient, helpful and making sure I was happy and understood! His advice and support was invaluable throughout this process! Would recommend craig and Nigel!

Sophie · 11 April 2018

5/5

Trustpilot

I can't thank Mark McIlvenny enough who…

I can't thank Mark McIlvenny enough who dealt with everything for my Rental process from start to finish, he made me feel very comfortable and everything was very quick, he done all the hard work and made it an enjoyable/worry free process all in. 5* - Reeds Rains / Glengormley office.

Alana · 8 May 2021

1/5

Trustpilot

Hull Sutton Branch

Hull Sutton BranchWe have already made a full complaint and received nothing but excuses in return. Poor service, experience, attitude from staff and knowledge of their own company. Just wanted to make other people aware not to use them in the future for house buying or selling. Very disappointing in a time of sadness for the world; we should be able to support each other.

Georgia · 15 September 2021

Agent replied · 23 October 2024

Hi Georiga - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further infomation regarding your review. Kind regards,Reeds Rains

5/5

Trustpilot

I’ve used Reeds Rains a couple of times…

I’ve used Reeds Rains a couple of times to sell my home. I’ve always found the staff very professional, friendly and helpful.Nothing is ever too much trouble for them which is a big bonus when buying / selling a house! They take the stress out of everything!! I wouldn’t use anywhere else !

Denise · 8 March 2023

Agent replied · 23 October 2024

Thank you for the review :)

5/5

Trustpilot

Highly recommended

Ben was so helpful and friendly. He kept me updated with everything and ensures that I understood all the processes. So helpful, I felt confident and trusted his opinions on pricing and tenants. I would highly recommend Reed Reigns. The service so far has been amazing.

Bee · 22 February 2022

5/5

Trustpilot

Absolutely fantastic service from the Hull Branch...

Absolutely fantastic service from Emily Murphy at Reeds Rains from start to finish from the selling of our house and buying our next one through her. Communication was second to none.Stephen was also fantastic in marketing the property with the most perfect write up.Would highly recommend.

Amy · 11 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Reeds Rains Hillsborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent