Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi,
We decided to sell our property as we were given the opportunity to purchase a family members property who had sadly passed away.
We were advised by a close friend who had used this estate agent recently and had highly recommended them to us to speak with them for advice.
From the first moment on the phone speaking with Tariq we felt at ease and were happy for his clear explanation of what would happen throughout the sale process.
Tariq, Eric, and Taylar were always welcoming and responded within the day any questions we had by either phone or email.
Absolutely fantastic.
We highly recommend anyone wishing to sell, purchase, or rent out there property to speak with these people.
Simply perfect!!!
Kay · 25 December 2024
★★★★★ 5/5
GoogleFor somebody coming to a new country trying to find a place to rent, Suncasa is the place to go. From the get go they made everything easy and clear and even helped with arranging our electricity and water online accounts.
The follow up they have on any of your complaints is very propmt and they keep in touch to make sure the problem was solved.
The deposit was returned with very reasonable and fair deductions and they even helped us a lot when moving on to our next property even though they were not our agents.
All in all dealing with them was amazing from Tariq to Taylar to Eric thank you all for making our move to country seamless and pleasent.
Rabab · 12 December 2022
Agent replied · 17 June 2024
Thank you Rabab for the great review, We are happy that you found our company to be helpful. wish you and the girls the best for the future.
★★★★★ 5/5
GoogleTariq and his team helped my elderly parents move a few days ago. They were kind and patient and nothing was too much trouble. Can't recommend highly enough. They really tailored their service to my mum and dad's needs - a really personal touch which made so much difference. A big thank you to all of them.
Claire · 29 May 2024
Agent replied · 17 June 2024
Hi Claire
Thank you for the kind words, I hope your Parents have settled well in their new home.
★★★★★ 5/5
GoogleI rented a flat where Sun Casa were the letting agent for 4 years and never had a single complaint. The flat was good quality and I never had an issue with it. They were always very responsive to any queries I had and friendly. Also very fair and reasonable when returning my deposit. I would happily go through them again if I was looking to rent.PositiveResponsiveness, Quality, Professionalism, Value
Sam · 12 December 2021
Agent replied · 17 June 2024
Thank you Sam for the Great review, we are pleased that you were happy with our service.
★★★★★ 1/5
GoogleRude staff . Sending abrupt emails when enquiring about a property. Won’t be using in the future because of this .
Megan · 16 March 2026
Agent replied · 16 April 2026
Hi Megan, you may have us mixed up with some other agents. We have no enquiries from you, nor have we replied to you on any occasion. Could you kindly remove your review?
★★★★★ 5/5
GoogleExcellent agency. Everything is sorted with a matter of urgency which makes renting so much easier. Tariq has been extremely good with our property management with great communication throughout.
Ella · 11 July 2025
★★★★★ 5/5
GoogleAn excellent estate agents. Everything went through very smoothly and I was very pleased with the process from start to finish. Helpful and great communication throughout.
YKB · 26 June 2025
★★★★★ 5/5
GoogleI was personally with this letting agency for over a year and they are absolutely fantastic. The employees were always nothing but helpful and always exhibited very good customer service. My agents Tariq and Eric were exceptional in the service they delivered. I would highly recommend using this service!
Hugo · 13 December 2018
Agent replied · 17 June 2024
Thanks Hugo for the great Review.
★★★★★ 1/5
GoogleOne of the worst experiences of a landlord so far. Correspondence was rude and abrasive.
Chris · 18 June 2023
Agent replied · 17 June 2024
Hi Chris, we have checked our records and you have never been a tenant of ours, we are an Agency and not Landlords. we have passed this review onto Google complaints team to look into as we feel this is left to defame our company due to one of your colleagues being Evicted for not paying his rent for 18Months. we have checked your details online and can see that all the negative feedback we received are from the same postcode.
★★★★★ 1/5
GoogleTried to bully me into paying for professional cleaning which is illegal, would not recommend renting from this estate agents unless you want them to try take money you don't owe them.
Regarding the reply from the owners. I do not know anyone you have evicted, I returned my keys to you 3 months ago so you should double check your system
Trafford · 18 June 2023
Agent replied · 17 June 2024
Hi Trafford, as Replied to all the other Negative feedback recently, we have checked our records and you have never been a tenant of ours, we are an Agency and not Landlords. we have passed this review onto Google complaints team to look into as we feel this is left to defame our company due to one of your colleagues being Evicted for not paying his rent for 18Months. we have checked your details online and can see that all the negative feedback we received are from the same postcode.
★★★★★ 4/5
GoogleI lived in Royal Plaza apartments on Eldon Street/West Street for a year as a student and it was one of the best years I spent in Sheffield. A really amazing location and lovely apartment that was central and extremely convenient! Any …
Abbie · 16 April 2024
Agent replied · 17 June 2024
Thank you Abbie for the great Review. Glad that your experience renting from Peakstones was positive, Hope you the best for the future.
★★★★★ 5/5
GoogleVery helpful letting agents, we have dealt with Tariq and he has been very helpful to us, would recommend :)
Harriet · 19 June 2019
Agent replied · 17 June 2024
Thank you Harriet for the review.
★★★★★ 5/5
GoogleThanks Suncasa agency for all the help and support that you made during the 3 years. I really appreciate your care to get my deposit back.
Khawla · 18 June 2023
★★★★★ 1/5
GoogleManipulative, corrupt and exploitative. Trying to swindle and rob blind every last penny of tenants that (if they wasn’t informed better) would’ve had 100s taken from them; in an economic climate where people are struggling to feed their family. Disgrace.
Lewis · 18 June 2023
Agent replied · 17 June 2024
Hi Lewis, as Replied to all the other Negative feedback recently, we have checked our records and you have never been a tenant of ours, we are an Agency and not Landlords. we have passed this review onto Google complaints team to look into as we feel this is left to defame our company due to one of your colleagues being Evicted for not paying his rent for 18Months. we have checked your details online and can see that all the negative feedback we received are from the same postcode.
★★★★★ 5/5
GoogleTariq has always fixed any issues in our house in a efficient manner. Also very polite and understanding of anything that has gone wrong. Would highly recommend.
Isla · 12 December 2023
Agent replied · 17 June 2024
Thank you for you review Isla, we are glad that you are happy with the service that Peakstones has provided. You have also been amazing tenants.
★★★★★ 5/5
GoogleUsed Sun-casa for selling our house, the fee is very competitive, the owner genuinely care for his client, all questions and matter are dealt with swiftly and professionally. Definitely will recommend to friend and use again if rent or sell in future.PositiveResponsiveness, Professionalism, Value
Serena · 12 December 2021
Agent replied · 17 June 2024
Thank you for the great Review.
★★★★★ 5/5
GoogleEric at Suncasa Properties has dealt with my properties for the past 2 years and handled everything at a professional level. I would recommend Eric and suncasa if you want to rent your property.
Adam · 18 June 2020
★★★★★ 5/5
GoogleFantastic service. Professional, friendly, and compassionate staff.
Lukasz · 16 August 2025
★★★★★ 5/5
GoogleVery Helpful. Always respond promptly to emails, all the staff are very friendly. Very professional. Definitely recommend.
Welsh · 16 April 2025
★★★★★ 1/5
GoogleWouldn't recommend letting a property with these liabilities, nothing but trouble when trying to reclaim a deposit. Stay away.
George · 18 June 2023
Agent replied · 17 June 2024
Hi George, as Replied to all the other Negative feedback recently, we have checked our records and you have never been a tenant of ours, we are an Agency and not Landlords. we have passed this review onto Google complaints team to look into as we feel this is left to defame our company due to one of your colleagues being Evicted for not paying his rent for 18Months. we have checked your details online and can see that all the negative feedback we received are from the same postcode.
★★★★★ 5/5
GoogleGreat service highly recommend!
Elizabeth · 26 July 2025
★★★★★ 5/5
GoogleExceptional customer service, really helpful and very professional, made the whole process easy and hassle free, would highly recommend to everyone. Thanks Guys
Hina · 19 June 2019
★★★★★ 5/5
GoogleVery professional at all times, prompt with answering any queries or concerns you may have. Would highly recommend Suncasa Properties Ltd.
Feroza · 19 June 2019
★★★★★ 5/5
GoogleWe've been very happy in our dealings with Sun Casa, who marketed our rental property, and now manage it. They have responded quickly to queries, and get any work done without fuss. Highly recommended.
Sarah · 13 December 2017
Agent replied · 17 June 2024
Thank you Sarah for the great review. we always appreciate your business.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
