Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleCalled in to book a viewings for a property they had to let, when I got through the woman was super rude and refused to take my details, said I should’ve emailed instead.
Landlords if you are thinking of renting with this company, run for the hills. They’ll turn potential tenants away because they can’t be bothered to have a conversation.
Brad · 22 May 2026
★★★★★ 1/5
Googlevery poor they wont call you everything is done by email and when you do view a house/flat you cant ask questions you have email them in , and if you you say you take the flat they keep you hanging around for days then when you phone them they email you back to say no ,avoid
Mark · 27 February 2026
★★★★★ 5/5
GoogleBrilliant service, the best estate agent! Colin helped me to rent my house out and Tina helped to sell it. Everything is straight forward, especially thanks to Tina, she follows up the progress every single Friday with updates from both …
Ding · 22 April 2023
Agent replied
Your very welcome Lin, its been a pleasure.
KInd Regards
Tina
★★★★★ 1/5
GoogleDO NOT USE - especially if you are a young couple/family. They count on you not knowing the legal process of claiming your deposit back and take advantage that you probably won’t have access to legal counsel. We did not care if we received our deposit back and reiterate that they can do whatever they need to complete the deposit. This took 2 and half months, we did not received our check out paperwork until 2 months after our tenancy closed and according to the paperwork a whole month after it was completed, whether the date completed is true. They stopped communication with us as soon as our tenancy date lapsed and refused to respond until legal action was threatened. Again we did not care about our amount of deposit (if any) we understood what damages we were liable for and actually informed them before moving out with photos attached, we just wanted to close all paperwork. They also added damages that were already present before we moved in and added unnecessary cleaning costs with the photos supporting us on the check out, again counting on us not being bothered to follow through with countering (this is where they won). They also tried to par off work to us for the rental after our tenancy ended, not wanting to do they job themselves. Save yourself the hassle and steer clear!
India · 22 April 2025
★★★★★ 1/5
GoogleNot very good at communicating with the landlord regarding problems. Waiting over a month for any feedback on when we would get our bond back as they don’t respond when emailed and don’t give any details for the landlord so I can contact them myself
Siw · 20 December 2025
★★★★★ 1/5
GoogleIf you are the vendor of the house on Gleadless Common, I would recommend you change estate agent. I've called twice to ask for information about the lease and the council tax band and to arrange a viewing. I was told Simon would contact me. Simon hasn't contacted me, nor has anyone else. They're cheap for a reason and the reason is pretty obvious.
Anne · 23 May 2025
★★★★★ 5/5
GoogleGreat service - Bought a house through JMC, Tina was very helpful with the house buying process and provided regular updates
Lewis · 22 April 2022
Agent replied
Thank you Lewis , so happy for you getting on the property ladder
★★★★★ 1/5
GoogleNot a good agency. Arranged a viewing for a property. Was sent a message confirming the viewing about an hour or more before hand. Arrived at the property 6 minutes early, so I sent a text to inform them of this. No response or even a phone call for over 20 minutes. Extremely unprofessional. At least have the courtesy to call or text and say you can’t make it. Don’t just refuse to show. Avoid.
Thalia · 22 April 2024
★★★★★ 2/5
GoogleThe most terrible experience. Collette is rude and unhelpful every time I call her up. The worst telephone manner.
Granville · 14 March 2022
Agent replied
Good Evening
Please note this page is for JMC Estate Agents Sales Ltd.Selling and buying properties. Not lettings
Kind Regards
JMC Sales
★★★★★ 1/5
Google50 Hammond Street property, July 2017
Kitchen ceiling fell down because of water leakage. Agent kept refusing to respond to water complaints via email weeks before it happened.
They were avoiding any responsibility for this and did not even return the month's rent. They were also being difficult with the deposit.
Dodo · 23 October 2019
★★★★★ 1/5
GooglePoor customer service. I can see why they don't have many properties on their books. No communication, fail to return your calls, office locked on a Saturday when it states there open. Really difficult to deal with. Avoid.
Craig · 18 December 2024
★★★★★ 5/5
GooglePut a bungalow I own on the market with JMC and it was sold within a week well above the asking price. Great communication through out the process and to top it all £595.00 for everything. Unbeatable value in my opinion.
Rob · 14 March 2022
Agent replied
Thank you Rob
★★★★★ 1/5
GoogleAvoid! We are renting a house with this agent and they are appalling. They take a long time to respond to even the most basic emails. They are happy to take your money then will ignore you after that.
We've recently found out that they never carried out an electrical safety survey of the property before we moved in. One year later they have arranged this to find the house has failed and is unsafe! They have also delayed signing tenancy agreement with us, making us vulnerable without legal protection.
Even the landlord thinks they are awful - he said it to us himself! How they are still running is beyond me. Save yourself some stress and go elsewhere!
Katie · 22 September 2020
★★★★★ 5/5
GoogleBrilliant service from start to finish, the least stressful estate agent I have used when selling a house by far.
Tina came and did brilliant pictures at a time that suited us and on a good day …
Joshua · 22 April 2022
Agent replied
It was a pleasure doing business with you Josh and your mum. Thanks for taking the time to give JMC the review.
★★★★★ 1/5
Google*AVOID AT ALL COSTS* The customer service is terrible. All they do is try to add admin fees to everything and just pluck random amounts out of thin air. They scam customers by charging a cleaning fee - to both the leaving and arriving parties - on both ends! However the properties aren’t even cleaned - they just take & pocket your money! Currently fighting them for the return of the deposit, however all they want to do (obviously) is take more admin and cleaning fees out of it!
Philip · 27 December 2019
★★★★★ 5/5
GoogleThe most helpful agents around, Tina provided us with any bit of information required efficiently and communicated clearly throughout, we never felt under pressure and would like to thank you for all your help.
Elysia · 22 April 2022
Agent replied
Thank you Elysia
★★★★★ 5/5
GoogleJMC hepled me obtain my recent rental. They are a first class outfit who kept me informed throughout the rental process and i have no hesitation in awarding them 5 stars for their service.
Ray · 21 July 2024
★★★★★ 1/5
GoogleThis agency took my money for a property on dyke road stop answering my calls. I have emailed you several times and no respond this is scamming and I need back my money
E · 4 May 2024
★★★★★ 5/5
GoogleProfessional, quick and fair with anything I’ve needed. Both Landlord and JMC made renting for the last two years a breeze. Highly recommended.
Aidan · 20 August 2024
★★★★★ 1/5
GoogleDisgusting! I applied to rent a property THE DAY it went on the site. Phoned numerous times, emailed numerous times, left messages numerous times as the property would have been perfect for me...never heard a thing back, I phoned again …
Tracy · 22 April 2023
★★★★★ 5/5
GoogleA fantastic and professional company xxx
Hannah · 22 April 2023
Agent replied
Thank you Hannah
★★★★★ 1/5
GoogleContacted various times and no response. When you call them they tell you to email them and everytime I have emailed they tell you to emailed them, they haven’t responded to me. Terrible customer service
Thabisile · 5 May 2023
★★★★★ 1/5
GoogleUnprofessional conduct would run a mile from these clowns they have no clue on how to operate.NegativeResponsiveness, Quality, Professionalism, Value
Sonic · 21 June 2020
Agent replied · 20 June 2024
Good Afternoon, This site is for Sales only not lettings. Kind Regards JMC Sales
★★★★★ 5/5
GoogleI have sold a couple of properties through JMC over the last 10-15 years and they have always been exceptional. Great fees, efficient and helpful. My properties sold within a few days. I have just put my most recent house on the market, I … More
Jacqueline · 18 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.