JMC Sheffield reviews

★★★★★ 1/5

Facebook

This review is regarding the lettings side of the business, obviously its not our choice of agent its the landlord. Great communication to start off with, however, an unfortunate event happened to us, of no fault of our own and we had to find another property having only moved in 4 months previous. The communication from JMC at this time was nothing short of poor, 'we just need the keys', 'we just need you out asap'. Upon finding another property, we re-decorated and left the property better than what we found it, gave the keys back and got our deposit back straight away - no fuss. The problem here was we had overpaid in rent to JMC, and they were extremely reluctant to refund this back, I emailed numerous times, with no response, I phoned and either Colin was out of the office or on a call. Then out of the blue, we did receive a refund, however, it was the wrong amount, upon questioning this we got fobbed off with an email that stated incorrect facts about our contract and that we owed them money! Again emails and phone calls were made, and again silence. We have now received all of our money back which was rightfully owed, but this company or the lettings team are extremely unprofessional in this sense, all i can say is keep pursuing and dont let them fob you off

Laura · 15 August 2023

★★★★★ 1/5

Google

very poor they wont call you everything is done by email and when you do view a house/flat you cant ask questions you have email them in , and if you you say you take the flat they keep you hanging around for days then when you phone them they email you back to say no ,avoid

Mark · 14 March 2026

★★★★★ 5/5

Google

Brilliant service, the best estate agent! Colin helped me to rent my house out and Tina helped to sell it. Everything is straight forward, especially thanks to Tina, she follows up the progress every single Friday with updates from both …

Ding · 14 April 2023

★★★★★ 1/5

Google

DO NOT USE - especially if you are a young couple/family. They count on you not knowing the legal process of claiming your deposit back and take advantage that you probably won’t have access to legal counsel. We did not care if we received our deposit back and reiterate that they can do whatever they need to complete the deposit. This took 2 and half months, we did not received our check out paperwork until 2 months after our tenancy closed and according to the paperwork a whole month after it was completed, whether the date completed is true. They stopped communication with us as soon as our tenancy date lapsed and refused to respond until legal action was threatened. Again we did not care about our amount of deposit (if any) we understood what damages we were liable for and actually informed them before moving out with photos attached, we just wanted to close all paperwork. They also added damages that were already present before we moved in and added unnecessary cleaning costs with the photos supporting us on the check out, again counting on us not being bothered to follow through with countering (this is where they won). They also tried to par off work to us for the rental after our tenancy ended, not wanting to do they job themselves. Save yourself the hassle and steer clear!

India · 27 February 2025

★★★★★ 1/5

Google

Not very good at communicating with the landlord regarding problems. Waiting over a month for any feedback on when we would get our bond back as they don’t respond when emailed and don’t give any details for the landlord so I can contact them myself

Siw · 14 December 2025

★★★★★ 1/5

Google

If you are the vendor of the house on Gleadless Common, I would recommend you change estate agent. I've called twice to ask for information about the lease and the council tax band and to arrange a viewing. I was told Simon would contact me. Simon hasn't contacted me, nor has anyone else. They're cheap for a reason and the reason is pretty obvious.

Anne · 21 May 2025

★★★★★ 5/5

Google

Great service - Bought a house through JMC, Tina was very helpful with the house buying process and provided regular updates

Lewis · 14 April 2023

★★★★★ 2/5

Google

The most terrible experience. Collette is rude and unhelpful every time I call her up. The worst telephone manner.

Granville · 4 June 2022

★★★★★ 1/5

Google

Not a good agency. Arranged a viewing for a property. Was sent a message confirming the viewing about an hour or more before hand. Arrived at the property 6 minutes early, so I sent a text to inform them of this. No response or even a phone call for over 20 minutes. Extremely unprofessional. At least have the courtesy to call or text and say you can’t make it. Don’t just refuse to show. Avoid.

Thalia · 16 April 2024

★★★★★ 1/5

Google

50 Hammond Street property, July 2017 Kitchen ceiling fell down because of water leakage. Agent kept refusing to respond to water complaints via email weeks before it happened. They were avoiding any responsibility for this and did not even return the month's rent. They were also being difficult with the deposit.

Dodo · 4 June 2020

★★★★★ 5/5

Facebook

I don't believe in luck, I believe in trust and understanding, I've been with Mrs SHEILA BRATTON for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mrs SHEILA BRATTON is not an easy task and my advice for you all is to come over and join her. Contact her email: sheilabratton354@gmail.comWhatsApp: +1(510)224-4372

Henry · 1 August 2022

★★★★★ 1/5

Google

Poor customer service. I can see why they don't have many properties on their books. No communication, fail to return your calls, office locked on a Saturday when it states there open. Really difficult to deal with. Avoid.

Craig · 17 December 2024

★★★★★ 5/5

Google

The most helpful agents around, Tina provided us with any bit of information required efficiently and communicated clearly throughout, we never felt under pressure and would like to thank you for all your help.

Elysia · 14 April 2023

★★★★★ 5/5

Google

Put a bungalow I own on the market with JMC and it was sold within a week well above the asking price. Great communication through out the process and to top it all £595.00 for everything. Unbeatable value in my opinion.

Rob · 4 June 2022

★★★★★ 5/5

Facebook

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Brandon · 16 March 2023

★★★★★ 5/5

Google

Brilliant service from start to finish, the least stressful estate agent I have used when selling a house by far. Tina came and did brilliant pictures at a time that suited us and on a good day …

Joshua · 14 April 2022

★★★★★ 5/5

Google

I have sold a couple of properties through JMC over the last 10-15 years and they have always been exceptional. Great fees, efficient and helpful. My properties sold within a few days. I have just put my most recent house on the market, I didn't even think to use any other estate agent, I went straight to JMC and my sold within a week. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Jacqueline · 27 August 2021

★★★★★ 1/5

Google

We viewed a property with JMC to rent. On the viewing we were pestered with a variety of questions about if we worked, and when answering them that we did (in good well paid jobs) asked if were we sure we worked, as if we were lying. While I understand that agents need to ensure tenants can pay their rent, the constant questioning and doubting of the answers made the process really uncomfortable. Whether we can pay the rent or not should surely be decided by the reference and credit checks we supply upon application. We were told we’d receive a phone call about the property on the following Monday. One such call, surprisingly, never came. We further enquiried about a viewing on another JMC property. On the phone call, they were really friendly until they asked if we had viewed property with them before, when replying we had and they had searched our names, their tone changed and they said they’d phone us back. Again a phone call never came. We have purposely avoided rentals advertised by this agent now, and will continue to avoid them when we are buying.

Rachel · 5 June 2018

★★★★★ 5/5

Google

JMC hepled me obtain my recent rental. They are a first class outfit who kept me informed throughout the rental process and i have no hesitation in awarding them 5 stars for their service.

Ray · 20 July 2024

★★★★★ 1/5

Google

This agency took my money for a property on dyke road stop answering my calls. I have emailed you several times and no respond this is scamming and I need back my money

E · 16 April 2024

★★★★★ 5/5

Google

Professional, quick and fair with anything I’ve needed. Both Landlord and JMC made renting for the last two years a breeze. Highly recommended.

Aidan · 19 August 2024

★★★★★ 1/5

Google

Disgusting! I applied to rent a property THE DAY it went on the site. Phoned numerous times, emailed numerous times, left messages numerous times as the property would have been perfect for me...never heard a thing back, I phoned again …

Tracy · 14 April 2023

★★★★★ 5/5

Google

A fantastic and professional company xxx

Hannah · 14 April 2023

★★★★★ 1/5

Google

Contacted various times and no response. When you call them they tell you to email them and everytime I have emailed they tell you to emailed them, they haven’t responded to me. Terrible customer service

Thabisile · 17 April 2023