Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI had an extremely disappointing experience with Rex regarding a unit on Ecclesall Road. I inquired about the property on November 15 and was told there were delays due to “solicitor issues.” After waiting patiently for weeks, I was later informed the unit had been let to someone else without any proper communication.
This agency is more than unprofessional, they are misleading and show no respect for their clients’ time. The entire process was a waste of time and energy. I wish I could give 0 stars. I would strongly advise not dealing with them to anyone.
Dadwer · 27 December 2024
Agent replied · 16 June 2025
Hi Mr. Osman, we did inform you there was another interested party for the unit, we were delayed on several occasions by the solicitors which was out of our hands. We apologise if this has caused you any inconvenience. Many thanks Capland Properties
★★★★★ 1/5
GoogleI had an extremely disappointing experience with Rex regarding a unit on Ecclesall Road. I inquired about the property on November 15 and was told there were delays due to “solicitor issues.” After waiting patiently for weeks, I was later informed the unit had been let to someone else without any proper communication.
This agency is more than unprofessional, they are misleading and show no respect for their clients’ time. The entire process was a waste of time and energy. I wish I could give 0 stars. I would strongly advise not dealing with them to anyone.
Dadwar · 20 December 2024
Agent replied · 24 January 2025
Hi Mr. Osman, we did inform you there was another interested party for the unit, we were delayed on several occasions by the solicitors which was out of our hands. We apologise if this has caused you any inconvenience. Many thanks Capland Properties
★★★★★ 5/5
GoogleHad a lovely lady in turquoise puffer do the house viewing, very responsive and knowledgeable on the properties. Managed to get a cheap property too, the all inclusive with Unihomes package.
A · 21 March 2025
Agent replied · 14 April 2025
Hi, thank you very much for your 5 star review following a recent viewing with us and pricing of the property, also a huge thank you for your kind words we will be sure to pass these on to the lady you mentioned. Kind Regards Capland Properties
★★★★★ 5/5
GoogleExcellent customer service, if there is a problem with the property they will immediately send someone to come and fix it. Our house is also in a very convenient location at an affordable price for Students. Cannot recommend them enough.
Jake · 19 October 2024
Agent replied · 22 October 2024
hi Jake, thank you very much for such lovely comments, we really appreciate your review. Kind Regards Capland Properties
★★★★★ 1/5
GoogleWe spend 5 days cleaning our house thoroughly, to receive money to be taken off our deposit. We took photos after to show how clean each rooms was. When challenge, we was sent unclear photos 'claiming' damages. Just trying to get money out of you.
Taylor · 16 June 2024
Agent replied · 12 June 2024
Hi Taylor, after speaking with you to discuss your concerns regarding the refund of your deposit we explained how and why charges were made and you should have all received your relevant deposit payments back. Many thanks, Capland Properties Ltd
★★★★★ 1/5
GoogleAwful housing agency, unscrupulous and unkind staff. Upon signing the tennancy agreement we were directly lied to found hidden things in the contract regarding rent payments and conduct within the house. I made a rent payment two weeks late and the pressure they put on me to get it was unkind. Furthermore the additional house charges they add are extremely extortionate. DO NOT use this housing agency and if you Do, be sure to read the contact fully. If you do use this agency I wish you luck.
James · 16 April 2020
Agent replied · 12 June 2024
Dear James, really pleased you agreed to come and see us, and we have had the opportunity to discuss your points and our points, and there is now more of an understanding from both sides.
★★★★★ 5/5
GoogleThe best student landlords in Sheffield! I am going into my third year and second house with them. I have never had any problems with the landlords and when there are issues with the house they are always very fast to respond. They have a fantastic system for house maintenance and often carry out repairs pre-emptively before a problem arises. The staff are always very polite and helpful and have ensured that it's always been a pleasure renting with Capland.
Owen · 16 April 2020
Agent replied · 12 June 2024
Hi Owen
Thank you so much for your review it means a lot to us
The Capland Team
★★★★★ 5/5
GoogleCapland has been the best student letting experience I could have hoped for. Having heard nothing but horror stories about student houses going into uni I've been so pleased with the quality of their properties and the standard of their customer service. Plus the property prices are no different from most other typical student letting agencies you'll find!
Do yourself a favour and rent with Capland, it'll save you a lot of time and a lot of headaches.
Kelton · 16 April 2020
Agent replied · 12 June 2024
Kelton thank you so much for your review. We are so pleased you stayed with us for a second year this year. Model Tenant!
Thanks
Capland
★★★★★ 5/5
GoogleThis is my first year renting a property with Capland and have been amazed by the customer service I have experienced so far. Before moving into the property we were informed the whole flat was being refurbished and a brand new kitchen fitted. Capland always keep us up to date with any maintenance work or visits that are arranged and make sure the times suit the tenants well. The staff are very friendly and have dropped by to complete an induction with us to inform us about how everything in the property works and to make sure we’re settling in well and feel safe here during our studies. All the staff at Capland are friendly and approachable and listen to any concerns over the phone or in the office and act upon these as soon as possible. I am grateful I am able to stay with Capland for the last year of my studies and would recommend Capland to any other student looking to rent with a reliable landlord in Sheffield.
Kathryn · 16 April 2019
Agent replied · 12 June 2024
Thank you for your review Kathryn, its always lovely to have such positive feedback. We hope you enjoy your final year with us. Capland
★★★★★ 5/5
GoogleGreat company, very responsive and resolve issues immediately
Isaac · 7 July 2025
Agent replied · 25 August 2025
Hi Isaac, thank you for your review. We have loved having you stay in one of our properties. We wish you all the best for the future. Kind Regards Capland Properties
★★★★★ 5/5
GoogleGenuinely the best estate agents I have been with. Easy to contact and they fix things as quickly as possible. They explain things clearly and are always happy to help and compromise with everything
Hereward · 16 June 2024
Agent replied · 12 June 2024
Hi Hereward, thank you for such a lovely review we have loved having you stay with us the last academic year. Have a wonderful summer and we wish you all the best for your future. Kind Regards Capland Properties
★★★★★ 5/5
GoogleWe lived in our Capland house for 2 years and cannot recommend them enough. Whenever we had a problem, Helen at the office would reply to our email or text really quickly and Barry would come over to sort it out. We loved our house too, really nice and so affordable. A great 2 years, thanks Capland!!
Alice · 17 June 2022
Agent replied · 12 June 2024
Hi Alice thank you for such a lovely review, we are glad you enjoyed your stay with us and thank you for choosing Capland for your student accommodation. Kind Regards Capland Properties
★★★★★ 5/5
GoogleHad such a good year with Capland and on Eccy road. Would definitely recommend! Shout out to Barry :p
Ryan · 16 April 2017
Agent replied · 12 June 2024
Glad you enjoyed your Capland Property. Good Luck for the future Ryan.
★★★★★ 5/5
GoogleSuch a great lettings agency would highly recommend to anyone. Any issues were resolved straight away and received full deposit after tenancy ended!
Lucy · 17 August 2023
Agent replied · 12 June 2024
Hi Lucy, thank you so much for such a wonderful review and kind words. We have loved having you stay with Capland Properties, have a wonderful summer. Kind Regards Capland
★★★★★ 5/5
GoogleA really good accommodation provider whilst at Uni, I haven’t really had any problems whilst living with them but anything that has come up they have helped and resolved quickly. Would recommend to other students looking for a place whilst in Sheffield!!
Rachel · 16 April 2021
Agent replied · 12 June 2024
Hi Rachel, thank you for such a lovely review, we really do appreciate such lovely feedback like this. We are pleased your are happy with your accommodation with us. Kind Regards, Capland
★★★★★ 3/5
GoogleHaven't actually been with this company myself but when I was a student and viewed numerous properties through a variety of companies, and found one I liked through Claypenny's, this company wouldn't stop calling and texting me asking if I still wanted a property with them, to which I didn't answer or reply, but I don't think this is a way to get student's to rent your properties. They'll just find it annoying and desperate rather than helpful.Other than this, the properties that I did view were nice and price friendly, it's just it's all IKEA furniture and they all look the same, there's nothing unique or different about each of the properties. They're quite spacious, but just not for us as we wanted something quirky and unique. If you want something smallish, relatively modern and something on the main streets/areas then they'd be perfect for you :)
Michaela · 16 April 2015
★★★★★ 5/5
GoogleWould recommend Capland to students looking to rent their houses, been really helpful with us and never had any problems, quick and easy to report any repair work and simple to sign for their houses.
Lucy · 16 April 2020
Agent replied · 12 June 2024
We're so pleased you are happy with Capland Lucy. Thank you for your lovely review. Capland
★★★★★ 5/5
GoogleLovely student house that was maintained well by Capland. The staff were friendly and fixed any issues with the house efficiently. Would recommend!
Rachel · 17 June 2022
Agent replied · 12 June 2024
Hi Rachel, thank you for such a lovely review and for staying with Capland Properties we are glad you enjoyed your stay in our property. Kind regards, Capland
★★★★★ 5/5
GoogleLived at one of the properties '15 to '16.
High quality throughout.
Plentiful kitchen space as well as lounging area.
Very quick response and attendance to issues.
Occasional pressure washer clean was a nice touch.
Deposit returned without any problems.
Upon moving in the mattress was in terrible condition - but Capland replaced it with a high quality unit within a week.
Friendly team which maintained great communication.
Raf · 14 June 2017
★★★★★ 5/5
GoogleReally great landlords to have, they're happy to help & the houses are really good condition. They offer services to make sure you're happy with the accommodation and keep you updated on the progress. Definitely recommend.
Abbieshaww · 16 April 2017
Agent replied · 12 June 2024
Thank you for your lovely feedback Abbie :)
★★★★★ 5/5
GoogleLived at one of the properties '15 to '16.
High quality throughout.
Plentiful kitchen space as well as lounging area.
Very quick response and attendance to issues.
Occasional pressure washer clean was a nice touch.
Deposit returned without any problems.
Upon moving in the mattress was in terrible condition - but Capland replaced it with a high quality unit within a week.
Friendly team which maintained great communication.
Rafał · 16 April 2017
★★★★★ 5/5
GoogleLived at one of the properties '15 to '16.
High quality throughout.
Plentiful kitchen space as well as lounging area.
Very quick response and attendance to issues.
Occasional pressure washer clean was a nice touch.
Deposit returned without any problems.
Upon moving in the mattress was in terrible condition - but Capland replaced it with a high quality unit within a week.
Friendly team which maintained great communication.
Rafal · 12 December 2016
★★★★★ 5/5
GoogleHad an amazing two years in the most fantastic flat! Great location and the women in the office & Barry are so lovely and helpful! Would recommend Capland to all students in Sheffield!!!
Roz · 16 April 2017
Agent replied · 12 June 2024
Thank you for your kind review Roz. We are very happy you stayed with us for 2 years and you all really looked after your property. All the best for your future from all at Capland
★★★★★ 5/5
GoogleSuperb landlord! We've had attractive and homely accommodation all year, with minimal problems. The issues we did have were sorted quickly, if not the same day where possible. They made the process of future house viewings easy for us by keeping us well informed unlike other student estate agent around the area. Very happy with the service all year!
Eleanor · 16 April 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.