Trusted Agent profile
★★★★★
31 reviews across 1 platform
37 Broadway, Sheerness ME12 1AD
Rule and Rule Estate Agents's Sheerness office at 37 Broadway is rated 4.1 out of 5 across 31 reviews on 1 platform, including 31 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Sheerness office, from every platform, shown as written. First names only.
5/5
GoogleI recently purchased a house with them, Mark and his team were really understanding when the sale took longer than expected due to issues with Land registry, they reassured me and explained things I didn’t understand properly. Friendly and easy to talk too, I would recommend then ☺️
1/5
GoogleI wouldn’t recommend them. I Wanted to sell my house. Emails sent, web forms sent, all went answered. Quite rude to totally ignore a customer who wants to sell their property. Especially when the company says customer focus is our priority. Obviously not. If the owner doesn’t have time to reply to a new customer he should immediately pass that lead on. Not make people wait and wait for answers. It’s basic manners. Obviously not interested in my business.
5/5
GoogleWe have just completed buying our house. Craig and Mark were very helpful and always at the end of the phone if we needed assistance with anything. A great service. Thanks guys.
Hi Helen. Many thanks for the 5* review! Its very much appreciated :-). Kind regards, Mark and team.
5/5
GoogleI was helping a friend buy a property through these guys, and they were absolutely amazing, Especially mark was absolutely wonderful and went.The extra mile As you can see on my profile have reviewed over 700 places And this is one of the nicest places I have reviewed They have done a really awesome job.And now my friend has a really nice house to live in The whole way through the process they were communicative, they were always on the end of the phone and explaining things really easy I don't really know the area at all when I went in there. He was able to tell us where everything was and just take 10 minutes out of his day to explain all this just superb. If every estate agent were like this, it would be much easier to buy and sell properties.Great job, guys, pat on the back
WOW! Many thanks Danny for your very kind words. We really do try to help as much as we can and ever so glad you appreciated the experience :-) Best regards from myself and the whole team, Mark.
5/5
GoogleHead and Shoulders above the competition in the area. Professional, quick and honest . Fees were pointed out from the very beginning and everything they said they would do…. they did without a fuss or drama. Well done Rule & Rule, I will be using you again for ALL my purchasing/ selling needs.
Many thanks Andrew. Your 5 star review is very much appreciated and we sincerely hope our service level met your and your buyers expectation.
5/5
GoogleThey are a tight knit team, who clearly care about their reputation, which shines through in spades when it comes to the service they deliver. If ever I'm in the market, Mark and Craig are always my first port of call. I've found their willingness to go the extra mile, coupled with their local knowledge and connections completely set them apart from the competition. Cheers to you both for all your help over the years.
Hey Ryan. Many thanks for your kind words, its immensely appreciated! It helps that your a fantastic buyer too ;-)
5/5
GoogleI been renting with Rule and Rule for a number of years since my landlord moved over from another estate agents. Always a great help when I had any issue with the house I rented. I unfortunately recieved a section 21 notice that the house I was in had to be sold due to personal reason. From the first phone call and being in the right place at the right time they helped me to find another property in 4 days. Was very helpful thoughtouy the vetting processes ( as a new rental had to go though a vetting) and keeping me updated. Brillant service
5/5
GoogleI've bought and sold through Rule & Rule and they are quite simply the best. Mark and Craig go the extra mile and nothing is too much trouble plus they're really nice guys which makes it easy to do business with them. Following my divorce, I really struggled to find the right property. Rule & Rule delivered. Soooooo, if you want a first class service, look no further!
Hi Trish. Wow! many thanks for your positive review, it is very much appreciated. So glad you are happy in your new home. Best regards, Mark & Team.
5/5
GoogleWe have Just completed on our next property in Sheerness. Great working with both Craig and Mark. The purchase went through with no fuss we were kept informed all the way through the process. Looking forward to working with you again. Thank you
Many thanks Clive for your positive review! You were brilliant purchasers too. Here's to the next property ;-) Best regards, Mark and team.
5/5
GoogleAbsolutely fantastic service from Mark. I was purchasing through them, there was a major hiccup in the chain, Mark did everything he could to keep me informed throughout, right up to completion. This is a small independent agent that has a hands on approach, they will actually talk to you not just send emails. I would strongly recommend using this agent for your house sale or purchase.
Many thanks Jackie for your kind review, its very much appreciated :-). We hope you are happy and settled in your new home now and enjoying that fabulous view!
4/5
GoogleFrom start to finish all staff at rule and rule was helpful , understand and definitely patient with me , always explained things in simple context thanks all
Hey Penny, Many thanks for the 5* review! It really helps :-) Glad to hear you love your new home too. Best regards, Mark and Team.
5/5
GoogleRule and Rule were acting for our vendor. They were absolutely fantastic and were the most proactive agents within the chain. I received more updates and support from Rule and Rule than I did my own agent! I would recommend this agent to anybody and everybody! Vicki and Paul McManus
Many thanks for your very kind review Victoria. It was a bit fraught at times but we all got there in the end! Hoping you and your family are enjoying your lovely new home :-)
5/5
GoogleRule & Rule have always had an excellent reputation on the island and we as a family have used them on more than one occasion. The latest, even though it was in sad circumstances, was when they dealt with the sale of my late parents home. …
Thankyou for your amazing review! Glad we could be of service to you :-)
5/5
GoogleI've known Mark Cross since buying my home from him in 2008 & can confirm he is one of the good guys in a profession that often gets a lot of stick. More recently, I've completed another purchase through him. Despite a number of external …
Thankyou for your kind words Antony! We do try to go above and beyond...we got there in the end! … More
5/5
Googlegreat service, great staff that work hard and go above and beyond! would recomend to everone
Many thanks for your kind review Steven. So glad it all worked out in the end and you are happy in your new home. Best regards, Mark and team :-)
5/5
GoogleI found Rule and Rule professional from start to finish when selling my late mother's property. During this most stressful time the regular contact and updates were really appreciated and reassuring. I cannot fault their procedures and …
Many thanks Mark. Your kind words are much appreciated and we are glad the sale went through smoothly for you and your family. Kind regards, Mark.
5/5
GoogleWe found Mark to be very helpful and always on hand to help us when we needed him.
4/5
GoogleGood service and very friendly staff and helpful
5/5
Googlefirst time every selling a home, they held my hand every step of the way and kept my informed of the progressing in the sale of my property
Delighted to be of assistance to you and your mum. Was a hard slog but we got there in the end. Thankyou for entrusting us in the sale :-) … More
5/5
GoogleAbsolutely fantastic service. Helpful and always easily contactable unlike most estate agents. Well done to Craig who sold my house within two weeks. …
Thankyou Kevin for your lovely feedback, its very much appreciated! Hopefully see you again soon, … More
5/5
GoogleAmazing letting agent. Brilliant and exactly how I needed an agent to be. Very friendly and good at their jobs
Thankyou for your valued feedback, its very much appreciated! Hopefully see you again soon, All the team at Rule & Rule :-)
5/5
GoogleAmazing letting agent. Brilliant and exactly how I needed an agent to be. Very friendly and good at their jobs
Thankyou for your valued feedback, its very much appreciated! Hopefully see you again soon, … More
1/5
GoogleUnhelpful staff - never using them again. Extremely condescending
Hi LM. We thankyou for taking the time to review but naturally disappointed that you feel that we could've done more in what was a very fraught transaction. We can only thank you for sticking in there when there was tremendous pressure on us from elsewhere in the chain. Kind regards, Mark and team .
5/5
GoogleFantastic agent, very professional, would highly recommend.
Many thanks for your kind review :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rule and Rule Estate Agents's Sheerness office has 31 reviews across 1 platform: 31 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Rule and Rule Estate Agents is rated 4.1 out of 5 across all 31 reviews, and 4.1 out of 5 on Google from 31 reviews, checked 9 October 2026.
Rule and Rule Estate Agents, 37 Broadway, Sheerness ME12 1AD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.