Trusted Agent profile · Sevenoaks
★★★★★
1,962 reviews across 2 platforms
74 High Street, Sevenoaks, TN13 1JR, TN13 1JR
Savills's office in Sevenoaks, at 74 High Street, is rated 4.1 out of 5 across 1,962 reviews on two platforms, including 149 Google reviews rated 4.5.
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
5/5
TrustpilotWonderful Service
My brother in law fell ill and we were tasked with selling his property. Where to begin?
We really appreciate your kind feedback, McGuinness. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotTenant review
We've had several issues with the property we were renting and Yato has been very helpful, responsive and assisted us in all our requests to the landlord. We were very happy with the service. Thank you very much again!
We are so pleased that everything worked out successfully for you, Clem. Thank you for providing us with an update and for taking the time to review our service.
5/5
GoogleWe had a fantastic experience with both the viewing team, and agent Verity Hedges in the Sevenoaks office who managed both our sale and purchase with great professionalism and dedication. Her knowledge of the local market was second to none, and from the moment the chain came together she kept us updated and informed at every step. We wouldn’t hesitate in strongly recommending Verity and Savills to anyone in the area.
4/5
GoogleSavills have been on board with our project from pre build to final lettings. They have been helpful, polite, professional, and willing to be involved at each and every stage. The final lettings have been arranged and tenants moving in. We have dealt with John, Claire, Mel, Oliva and Kiara all of whom have been great.
Thank you for your feedback. We are grateful for your review.
5/5
TrustpilotExcellent service
We have been greatly impressed by the service received from all of the team at Savills from start to finish. They went out of their way to make a very complicated sale as simple as possible for us. They were very respectful and sensitive to our needs and we really felt they were working with our best interests as their primary focus. They worked extremely hard (often late into the evenings) to make sure we knew what was happening and to answer any queries we might have. I would like to particularly thank James Barnett for his kindness and dedication to helping us to achieve the sale we needed. I would not hesitate to recommend them to others, and would happily work with them again in the future.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
GoogleWe have had one of the best experiences with this company. We were house hunting for a while, and dealt with many estate agents throughout. Yet Olivia from Savills in Sevenoaks went above and beyond to make the process seemless from start to finish!! We couldn’t be happier with the level of service we received and would highly recommend to anyone who’s thinking of using these agents!! 😁
Thank you for your kind feedback. Olivia and the team really appreciate your 5* google review.
5/5
TrustpilotBought & Sold through Savills
Having bought and sold through Savills this time around, to Ruaraidh and the team in Aberdeenshire & Angus, thank you so much for your diligence and professionalism. For us, this move has been quite a journey and you have played a key, supportive role in all aspects. I don’t believe the outcome would’ve been quite the same if we’d chosen other agents. Many thanks, we are truly grateful.
Thank you, Mark, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Ruaraidh & team
5/5
TrustpilotDanielle has been professional and…
Danielle has been professional and helpful and, when I spoke to her on the phone, today, we had a good discussion about the property that she's managing on our behalf and how best to move things forward. I'm appreciative of her insights and advice.
Thank you so much for your review, JP. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotWe have dealt with Chris...
We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
GoogleWe have had many dealings with Savills in Sevenoaks, and everyone in the office has been extremely professional, helpful, and efficient. When we first moved to the area just over three years ago, Olivia in lettings worked tirelessly to find us the perfect house. Monica and Julie were fantastic at overseeing the property throughout our tenancy - no issue was too big or too small for them to handle, and they always responded immediately to our queries. When we decided to buy the property we had been letting, Oliver in sales was instrumental in securing the deal and guiding us through the process through to completion. We could not have asked for a better team to look after us in Sevenoaks.
Thank you so much for taking the trouble to leave such a lovely review and a 5* one at that. I wish you all the best in your new home.
5/5
TrustpilotHouse sale
We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.
Thank you for sharing a lovely review. Congratulations on the sale of your home and we are delighted to have been able to help you.Regards,The Savills Stamford Team
5/5
TrustpilotWorked hard in a slow market
Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.
We really appreciate your kind feedback, Owen. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAVOID AT ALL COSTS
AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.
It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, email your contact details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotFeedback on a recent sale through Savills- Stamford
Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotMark Fell
Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotRebecca Cherry is a great asset to Savills
I owned and ran a letting and one of Surreys largest Property Management company's for 28 years, so I know the industry very well. I placed my site of 6 luxury apartments with the the lettings office of Savills in Sevenoaks. During the last year, I have had an exemplary service from their Letting Department, with a special mention to Rebecca Cherry who is the Property Manager. Her diligence, professionalism, efficiency and her dedication is first class. The whole team has been fantastic and my voids are minimal. Well run and with a high quality service to both myself as the Landlord but also to my tenants.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotWhat can we say!
What can we say, but only that our experience was first class. David Stafford was totally in control of the selling process. He kept us informed at every step of the way. He negotiated on our behalf and kept us informed about the way forward in our negotiations as well as what we should accept and when we should walk away. We placed our trust in his judgement every step of the way and it worked for us. We cannot express how grateful we are that he held us by the hand and guided us to where we wanted to go. Thank you David Stafford - at Savills - Diolch fy ffrind
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotIllegal Breach Of Contract
Back in June/July, my previous landlord stopped paying the mortgage, resulting in the bank taking control of the property and appointing Savills as the acting landlord. Since then, I have been paying my monthly rent directly to Savills.On October 15th, my partner, who had just so happened to stay the night, called me in distress, thinking we were being robbed after two men entered the flat. These men turned out to be locksmiths, sent by Savills to change the locks without any notice, believing the property was vacant.Savills failed to verify occupancy, ignored legal requirements for notice, and caused unnecessary distress however were more than happy to keep taking my money. Even after admitting their error, they dismissed the severity of the situation as "human error" and refused any compensation. Their actions violated basic tenant rights and have left us feeling unsafe in our home. To clarify, what they did was entirely illegal.Savills' mismanagement, lack of due diligence, and refusal to take responsibility highlight their incompetence. Renters should avoid them at all costs.
Thank you for getting in touch, this is indeed concerning and we would like to find out more. Could you please email additional detail including the address so we can investigate as a matter of priority, email address is socialmedia@savills.com
5/5
TrustpilotListed Mill
Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotMark was great from the start of my…
Mark was great from the start of my buying process, I had always been told to be wary of estate agents but from day one mark always made me feel comfortable, very happy new home owner!
Thank you, Crystal, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
4/5
TrustpilotLauren Sullivan is a standout Property Manager Amidst Savills being challenging as a company
Lauren Sullivan has been an exceptional property manager during our tenure. After experiencing multiple changes within two years, Lauren has proven to be the best. Her quick responsiveness and efficient handling of property issues, along with her effective management of negative feedback, have been commendable. Lauren's support has been invaluable, especially considering the challenges we faced upon moving in. While our experience with Savills as a company has been questionable, Lauren exemplifies potential and kindness within the organization, standing out as a beacon of professionalism and effectiveness.
5/5
TrustpilotLimes Cottage, Baigents Lane, Windlesham.
We found Savills engaging and approachable from the outset and this didn't change throughout the process to completion.It is thought fair to say that the purchase had it's complexities, however our agent Millie was always aware of issues and clearly doing her best to maintain momentum and communication between parties so that the process didn't stall.Based on our experience we would not hesitate in recommending Savills and we are very happy in our new home 😊
Thank you, Russell - it was a pleasure to work with you and wish you all the best in your new home!Regards,Millie
5/5
TrustpilotWe have recently purchased a property…
We have recently purchased a property through Savills Wimborne Office. We dealt with Jamie Morten. It was a protracted and often fraught purchase because we commenced the purchase just before lockdown due to Corona Virus. Jamie is diligent, conscientious, offered good advice (even though his client was actually the vendor). He never failed to return my calls or emails speedily. He is very protective of his clients interest and we would definitely use his services should we ever sell this property. I will miss my regular conversations with him.
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotTheir highly regarded reputation as Scotland’s leading estate agent did not disappoint.
Savills gave us a first class, professional service from beginning to end. We were lead every step of the way by Peter Gillispie who has a wealth of knowledge and experience. The guidance and expert help we received from Peter was invaluable. We were selling our family home of over 40 years which was very emotional too and he was very sensitive to our situation. After being on the market for less than four weeks we had an offer a few days before lockdown. The deal was completely at the beginning of July and we were reassured throughout these unprecedented times that the Savills team were doing all they could. Peter went above and beyond and as a family we can not thank him and the Savills team enough for acting on behalf of us and securing a buyer in these times. We could not recommend highly enough, thank you.
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
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