Helen Breeze Property Management Sevenoaks reviews

★★★★★ 5/5

Google

We 100% recommend Helen Breeze. We let out our Sevenoaks property with them for 7 years and it was a very positive experience. We moved far away and it was like having a trusted family member look after our house. Everything was managed so well and we want to say thank you to Mark in particular for his professionalism, efficiency and friendliness. Thank you to all at Helen Breeze. Vicky, landlord

Victoria · 14 October 2025

★★★★★ 1/5

Google

Our experience with Helen Breeze Property Management was, without question, the worst we have had with any letting agent. Throughout the tenancy, their approach felt unnecessarily intrusive and unreasonable. They insisted on bi-annual inspection visits, which we have never encountered elsewhere and which felt excessive for tenants who maintained the property responsibly. More concerning was their handling of the condition of the property. We reported ongoing mould issues, yet no meaningful remedial action was taken. Instead of addressing the root cause, we were simply provided with a basic dehumidifier and left to manage the problem ourselves. This was wholly inadequate and not reflective of a landlord or agent meeting their obligations. Rent increases during the tenancy were also disproportionate and did not reflect either market conditions or the standard of the property, particularly given the unresolved issues we were experiencing. At the end of the tenancy, the situation deteriorated further. The check-out process was handled poorly; the clerk was rude and dismissive, and many of the issues later included in the report were not raised with us at the time. We were not asked to sign the report, which raises serious concerns about the accuracy and fairness of what was later relied upon. We were then faced with a series of unreasonable and inconsistent claims against our deposit. These included an excessive cleaning charge, despite the property being left in a good domestic condition with only minor remedial cleaning required. We even offered a reasonable contribution as a gesture of goodwill, which was disregarded. They also attempted to charge us for damage to flooring that was already present at the start of the tenancy, and for works relating to wardrobes that we had been explicitly instructed not to carry out. Despite following those instructions, they later sought to recover costs for not doing so, which is entirely contradictory. In addition, a rent “arrears” claim was pursued despite a clear written agreement that a reduced final payment would be accepted. That payment was made exactly as agreed and accepted at the time, only to be retrospectively challenged. The matter ultimately had to be resolved through a four-month dispute with the Tenancy Deposit Scheme, where we were successful in recovering the majority of our deposit. This outcome reinforces our view that the deductions were unjustified and that every effort was made to retain funds that were not legitimately owed. Overall, this felt like a coordinated attempt to recover unreasonable costs despite our clear communication, compliance with instructions, and good faith throughout. We would strongly caution others before using Helen Breeze Property Management.

Daniel · 10 April 2026

★★★★★ 5/5

Google

The whole Helen Breeze Property team is amazing. They are well-organised, friendly, helpful, and very kind to foreigners. Most agencies do not like to take tenants without previous UK credit history, especially for someone new like me, but Helen Breeze were efficient and willing to find alternative solutions instead of insisting on only one way. Because of their kindness and effort, my son and I were able to secure a home close to his school before Christmas. Now we can celebrate Christmas in our new home with our friends, family, and new neighbours.

Chiu · 14 December 2025

★★★★★ 5/5

Facebook

EVERY BODY SHOULD PAY ATTENTION TO THIS, IT REALLY SUPPORT MY BUSINESS AND HELPED ME AL LOT IN MY FINANCIAL NEEDS.My passion to trade has grew so big , Mr David Brown have made my world beautiful for earning $6,570 on my little investment of $650 , I was always losing on options market .. Ever since I invest with David Brown, i was always on the good side. He never gamble with me but trade for me,,, all Thanks to David Brown for my wonderful earning..I fully recommend Him to you to also share this great experience with me Contact him.You can reach him via.Email on DAVIDBROWNFOREXTRADER@GMAIL.COMWhatsApp Number : +1(772)2772377"Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact him now and start trading ASAP"

Ayodele · 19 December 2020

★★★★★ 5/5

Facebook

Wanted to say a big thank you to Ange at Helen Breeze. My family relocated from California & we’re having such a hard time finding a new home. I had spoken to so many leasing agents that were no help, then finally landed on Ange. Ange simplified the entire process, she made it all easy & clear & found us a great property promptly.She was so professional & a pleasure to deal with.Thanks again!!

Kerry · 30 July 2021

★★★★★ 1/5

Google

I rented a property of Helen breeze for 3 years, the customer services was not the best but the property was nice so I put up with it After paying £52k in rent they tried to keep my deposit after I left, I had issues with the boiler throughout the tenancy and tried to blame it on tenant neglect !!! This company is every thing that is wrong with letting agents, incompetent, rude and above all they are liars Hilary and Sam who I dealt with personally are the worst Avoid this company at all costs

Paul · 6 July 2022

★★★★★ 5/5

Facebook

We had an extremely positive experience with the entire Helen Breeze team (Zoe, Laura, Sam, Ryan and more) for their professionalism, flexibility, availability, and attentiveness throughout the process for three years. We can recommend them to anyone looking for transparent, clear, and reliable service. Thanks again, and see you on your next move! MZ

Mara · 17 August 2025

★★★★★ 2/5

Google

Be careful if you are a Tenant - We still see no sign of getting our depost back due to the landlord unfairly trying to steal it & Helen Breeze siding with them. I want to start by saying Helen Breeze have been nice to deal with generally throughout our Let, i have no issues with most of the service they provide, to be fair. My issues started upton checking out of the property and attempting to get our deposit. Our EX landlord Ken has tried to take an extorsionate amount of money from us unfairly for silly things in the property. 1.) He asked us for £220 for a cleaning fee as he found two marks on the oven which we missed. To be clear, we left the property cleaned to a great standard. Was it a pro clean? no, but neither way the property given to us pro cleaned so we returned in the same condition. For the oven, yes i agreed that they can take a small amount of money for the tiny marks on that as that was new upon arrival, but not £220!! total attempted daylight robbery. - We have since agreed on a much more fair deposit deduction of £60, which was not easy! 2.) I thought it was over, but nope, Landlord attempt to steal or deposit round two is up! I removed the door opener from the door as it was hitting the wall and I wanted to protect the property wall from any damage. I did not break the door shutter, therefor it can simply be screwed back on. However, i have kindly offered £50 towards replacing that out of a gesture of goodwill. i did not break that, nor did the inventory man state it was broke, as it was not. I think a contribution of £50 is very kind for something i did not break and only removed to help the landlord. - However the landlord is trying to give us a HUGE BILL for fixing this. Secondly, i added surround seal to the door frame which was a simply stick on foam I purchased from B&Q in order to stop the awful draft coming through the door. This can be removed very easily by the landlord at which point the door shuts 100% fine and again, however the landlord instead of removing this decided to attempt to tell me we broke the door locks! (i caught him out however as he shot himself in the foot by admitting to me over text that the locks work 100% fine when the door is not closed) but went on to tell Helen Breeze that the locks are broken. I cannot belive the issue he has made out of some foam around a door that can be peeled off. We have been sent a bill for potential works to be carried out for 'servicing locks' which we will not be paying for the landlord as this is not relevant to us, this should be a cost to the landlord as it is he's house. I also see on the bill part of the work is to reattach the door swing and remove tape I added to stop draft coming through. This is extremely easy work to be carried out by the landlord in a matter of minutes and paying a service to carry this out is totally unnecessary. However as i stated above i will be contributing my gesture of £50 towards this if he feels it is necessary. In total, they are now trying to steal around £400 from us for silly accusations around us apparently breaking the door which is total nonsense. Now, my issue with Helen breeze is the fact that they seem to be on the landlord side, instead of beliving our side of the story. They are sending us emails saying this like (and i quote) "Should he find the door closer needs replacing then the cost would be £395+ VAT. I know that you had previously advised of a £50 contribution towards the door but as you can see from the quote attached the works will be considerably more than that" Hold on a min, howcome they are telling us this quote that does not match my offer, as if we are liable to pay it witout and investigation into it before hand and if we are even liable to pay this? Telling me our offer does not meet crieteria without even considering if our side of the story is actually the true one, not this nonsesne the landlord is making up....? THAT i do not appritiate. As an agent (which we paid fees for too) you are working for both of us, and should not take sides)

Luke · 2 July 2024

★★★★★ 2/5

Google

Be careful if you are a Tenant - We still see no sign of getting our depost back due to the landlord unfairly trying to steal it & Helen Breeze siding with them. I want to start by saying Helen Breeze have been nice to deal with generally throughout our Let, i have no issues with most of the service they provide, to be fair. My issues started upton checking out of the property and attempting to get our deposit. Our EX landlord Ken has tried to take an extorsionate amount of money from us unfairly for silly things in the property. 1.) He asked us for £220 for a cleaning fee as he found two marks on the oven which we missed. To be clear, we left the property cleaned to a great standard. Was it a pro clean? no, but neither way the property given to us pro cleaned so we returned in the same condition. For the oven, yes i agreed that they can take a small amount of money for the tiny marks on that as that was new upon arrival, but not £220!! total attempted daylight robbery. - We have since agreed on a much more fair deposit deduction of £60, which was not easy! 2.) I thought it was over, but nope, Landlord attempt to steal or deposit round two is up! I removed the door opener from the door as it was hitting the wall and I wanted to protect the property wall from any damage. I did not break the door shutter, therefor it can simply be screwed back on. However, i have kindly offered £50 towards replacing that out of a gesture of goodwill. i did not break that, nor did the inventory man state it was broke, as it was not. I think a contribution of £50 is very kind for something i did not break and only removed to help the landlord. - However the landlord is trying to give us a HUGE BILL for fixing this. Secondly, i added surround seal to the door frame which was a simply stick on foam I purchased from B&Q in order to stop the awful draft coming through the door. This can be removed very easily by the landlord at which point the door shuts 100% fine and again, however the landlord instead of removing this decided to attempt to tell me we broke the door locks! (i caught him out however as he shot himself in the foot by admitting to me over text that the locks work 100% fine when the door is not closed) but went on to tell Helen Breeze that the locks are broken. I cannot belive the issue he has made out of some foam around a door that can be peeled off. We have been sent a bill for potential works to be carried out for 'servicing locks' which we will not be paying for the landlord as this is not relevant to us, this should be a cost to the landlord as it is he's house. I also see on the bill part of the work is to reattach the door swing and remove tape I added to stop draft coming through. This is extremely easy work to be carried out by the landlord in a matter of minutes and paying a service to carry this out is totally unnecessary. However as i stated above i will be contributing my gesture of £50 towards this if he feels it is necessary. In total, they are now trying to steal around £400 from us for silly accusations around us apparently breaking the door which is total nonsense. Now, my issue with Helen breeze is the fact that they seem to be on the landlord side, instead of beliving our side of the story. They are sending us emails saying this like (and i quote) "Should he find the door closer needs replacing then the cost would be £395+ VAT. I know that you had previously advised of a £50 contribution towards the door but as you can see from the quote attached the works will be considerably more than that" Hold on a min, howcome they are telling us this quote that does not match my offer, as if we are liable to pay it witout and investigation into it before hand and if we are even liable to pay this? Telling me our offer does not meet crieteria without even considering if our side of the story is actually the true one, not this nonsesne the landlord is making up....? THAT i do not appritiate. As an agent (which we paid fees for too) you are working for both of us, and should not take sides)

Hayden · 26 June 2024

★★★★★ 5/5

Google

I had an absolutely fantastic experience renting my property through Helen Breeze. I called them on a Monday, the came to view the property on the Tuesday and I had an offer before the weekend. I honestly could not had asked for anything more. They were professional, helped me with all the admin around the whole thing and were always a complete pleasure to deal with. Highly highly recommended!!PositiveResponsiveness, Professionalism

Jonathan · 26 August 2022

★★★★★ 5/5

Facebook

We have let our property with Helen Breeze Property Management for over 20 years and have found them helpful and efficient. They have cared for and maintained our property to a high and satisfactory standard. During the period we have encountered most of the problems a landord may encounter and HBPM has dealt confidently and professionally with all problems. We are extremly satisfied with the service provided by HBPM and would recommend their services for anyone thinking of letting their property.

David · 28 May 2020

★★★★★ 1/5

Google

I don't quite understand this why was I rejected with landlord (according to agency) as the property remains on the market and still no one has rented it, I offered to rent it asap, I've got everything needed, in the ad it doesn't say …

Ewa · 14 April 2024

★★★★★ 1/5

Google

UNPROFESSIONAL - walking in the office to collect some keys they were all having a mothers meeting bad mouthing the tenants

Annon · 14 February 2026

★★★★★ 5/5

Google

I had a great experience with Helen Breeze as a tenant. The entire renting process was smooth and stress-free. Special thanks to Laura and Zoe. Highly recommended!

Vladlena · 16 April 2024

★★★★★ 1/5

Google

IF YOU ARE A TENANT STAY CLEAR OF HELEN BREEZE!! Please read all of the below terrible reviews of Helen breeze written by tenants they are completely correct! The only good reviews are landlords because this company completely favours …

Kym · 14 April 2023

★★★★★ 5/5

Google

Everyone super friendly here. We are contractors of Helen Breeze and they are really great to work for. Payments always prompt too.

Ryan · 16 April 2024

★★★★★ 5/5

Google

My family and I have just had a really pleasant experience renting a property from Helen Breeze estate agents. Lulu and Laura were extremely professional and made everything go smoothly. I would always recommend Helen Breeze from now on. I

Julie · 13 November 2019

★★★★★ 5/5

Google

Professional, efficient and courteous staff. It's been fantastic working with Helen Breeze to find our new home in Sevenoaks.

Daniel · 16 April 2024

★★★★★ 1/5

Google

Absolutely avoid! We rented with them for 4 years and they visited 3 times a year to check and didn't deal with any of the major issues with the house. Leaking roof which during particularly heavy rain would pour through the kitchen ceiling lights; leaking gutter which caused damp problem; mould....you get the picture. The landlord who owned this property was greedy and Helen Breeze did nothing to help us even though we paid our rent on time every month. We are still waiting for our full deposit to be returned! Avoid these agents at all costs! I would have rated 0 stars but giving them 1 seemed to be the lowest I could give them.

Fiona · 6 July 2021

★★★★★ 5/5

Google

We moved across from our London Agent to Helen Breeze Block Management and it has been a breath of fresh air from the start. The team's expertise has been really helpful and they have kept us regularly updated. Their local knowledge and contractors are definitely a real benefit. Would thoroughly recommend!!

Nap · 13 November 2019

★★★★★ 5/5

Google

Everyone super friendly here. We are contractors of Helen Breeze and they are really great to work for. Payments always prompt too.

Ryan · 12 November 2023

★★★★★ 5/5

Google

Helen Breeze Property Management has been managing my property for the past 7/8 years. All maintenance, repairs, inspections and Tennant issues have been handled swiftly efficiently and economically. I have no hesitation in recommending them.

Geoffrey · 9 September 2022

★★★★★ 1/5

Google

Was spoken to like a piece of filth. They dud not even give us a chance and we are facing an S21. We have 22 years no default rental record here. You are a disgrace talking too people like you do. AVOID HELEN BREEZE

Lesley · 16 April 2024

★★★★★ 1/5

Google

The WORST letting experience my family and I endured in all our years of being tenants! WARNING TO ALL TENANTS - do your own very thorough inventory with loads of photographs and videos as evidence of the condition of the rented property, garden, etc. Protect yourself from money hungry landlords and very dishonest estate agents! We endured very unfair treatment from both Helen Breeze and especially our ex-landlords!!! I would NEVER recommend Helen Breeze to anyone!!!

Anna · 12 November 2020