4/5
TrustpilotOverall I would say the team do a very…
Overall I would say the team do a very good job, especially Angela Parn.
Trusted Agent profile · Sevenoaks
Hamptons Sevenoaks Sales reviews
★★★★★
1,615 reviews across 2 platforms
24 London Road, Sevenoaks, TN13 1AP, TN13 1AP
Hamptons's office in Sevenoaks, at 24 London Road, is rated 4.3 out of 5 across 1,615 reviews on two platforms, including 170 Google reviews rated 4.9.
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Reviews
Every review we hold for the Sevenoaks office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotVery rude and unprofessional
Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotMya Miller from Hamptons
Mya Miller from Hamptons made issues with my rental property easy to resolve; she was efficient and a pleasure to work with.
5/5
Trustpilotimpressed with Hamptons Sunningdale team
My wife and i were very impressed with the Hamptons Sunningdale team during our recent house purchase. Proactive, professional and empathetic all in good measure as we navigated the legal and financial hurdles of house purchase in the UK. Nothing was to much trouble. Highly recommend.
1/5
TrustpilotIf you want to sell your home for a song, then great
Not a great agent. Not many clients. Pushing to sell for a song. Avoid
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Agent replied · 27 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
5/5
TrustpilotMathilda Hall at Hamptons continues to…
Mathilda Hall at Hamptons continues to provide us with excellent service regarding the rental property we have. Thank you for all of your help in ensuring us stress free management of the property!
5/5
TrustpilotBest agents in the area by far
I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.
5/5
TrustpilotJudy Palethorpe is all that is good with…
Judy Palethorpe is all that is good with the Hamptons!
5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
Agent replied · 27 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
5/5
TrustpilotVery professional service and…
Very professional service and communication
2/5
TrustpilotMight be a personal experience but…
Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons and my property manager
Hamptons and my property manager, Amy Goldstein, are both terrific. They are responsive, use excellent repair groups and are a pleasure to work with. I feel we are lucky to have them as our property managers.
Agent replied · 27 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Amy has been a pleasure to deal with, thank you again.
5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
4/5
TrustpilotHamptons have been in charge of renting…
Hamptons have been in charge of renting our property in Taplow for the past 3 years. In general the service has been good particularly from Judy in the Maidenhead office. However she has sometimes been let down by the performance of Hamptons accounts department who have not always measured up when using their third party payment service.
5/5
TrustpilotWe have rented through Hamptons many times.
We have rented through Hamptons many times over the years whilst in between selling and buying our next property. They have always been very professional. We are renting now and Jocelyn, our property manager, has always been proactive, helpful and friendly. She keeps us informed when things need sorting out.
5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
5/5
GoogleExcellent and enthusiastic service from the whole team during our property sale. We found the role of Sales Progressor particularly helpful!
Agent replied · 25 October 2024
Thank you for your review steven. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
1/5
TrustpilotThe absolute worst housing management…
The absolute worst housing management and agency. Over the years we (the tenants) have been spoken to with disrespect and when requested any improvements/issues, responses took weeks. Utterly incompetent.
Agent replied · 27 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotAs a long term landlord......
Hamptons have managed our home for 5 years. They handle all the issues, large and small. What I particularly like is that when they make a mistake, they will acknowledge it and work hard to resolve it. They are also very flexible in their approach. That's how to build a long-term relationship. We are all human, but these are decent, reasonable people.
5/5
TrustpilotNick Summerfield Is our new account…
Nick Summerfield Is our new account manager he has made the transition from the previous manager with his professional attitude we look forward to working with him going forwardColeen and Brian ayton
5/5
GoogleChristian Bigwood from the Sevenoaks office was fantastic - we can't recommend him enough. We had a particularly tricky house sale that dragged on for months. He provided unwavering support and advice and ensured things kept moving, keeping the buyer updated throughout the process. We were very happy with Hamptons overall and would certainly use them again.PositiveResponsiveness, Quality, Professionalism, Value
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