Trusted Agent profile · Settle, North Yorkshire

Dacre Son and Hartley Settle reviews

4.6

★★★★★ Excellent

79 reviews across 2 platforms

High Street, Settle, North Yorkshire, BD24 9EX

Part of Dacre Son and Hartley, see every office.

Dacre Son and Hartley's office in Settle, North Yorkshire, at High Street, is rated 4.6 out of 5 across 79 reviews on two platforms, including 63 Google reviews rated 4.9.

4.9 / 5

Reviews on Google

This office

3.2 / 5

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Settle office, from every platform, shown as written. First names only.

5/5

Facebook

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Bosco · 29 October 2022

5/5

Facebook

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Ocheje · 31 March 2023

1/5

Facebook

I would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.

Loretta · 2 August 2019

Agent replied

We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your proper…See more

5/5

Google

We recently bought a property using Dacre, son and Hartley. The office staff were all very pleasant and helpful. Communication between us and the vendors was handled promptly mainly by Tom the office manager. Anthea from the office showed …

Heather · 20 March 2022

Agent replied

We are so pleased to see this wonderful feedback and delighted that you liked the Home Move box. We wish you all the very best in your new home.

1/5

Facebook

We began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.

Laura · 19 July 2020

5/5

Google

Dacres communicated well throughout the sale. They offered sensible and honest advice. They are really lovely people

Catherine · 23 March 2025

1/5

Facebook

Let down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.

Steve · 10 July 2021

Agent replied · 24 June 2023

5/5

Google

Best estate agents in Settle.

Charlie · 20 March 2023

Agent replied

Thank you Charlie for the five star review!

1/5

Facebook

I used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.

Mark · 24 November 2020

5/5

Google

All friendly, helpful and always available to answer a query. An excellent company.PositiveResponsiveness, Quality, Professionalism, Value

Rachelmackenzie · 25 August 2021

Agent replied

Thank you for leaving this five star review for our Dacres Settle team. We are so pleased everything went well.

5/5

Google

Fast, efficient, friendly and professional service

Clare · 9 May 2021

Agent replied

Thank you Clare for leaving this 5 star review. We are delighted that you are so pleased with our service. Best wishes from the Dacres team

5/5

Google

We purchased through the Settle branch and received fantastic customer service, staff are great.

Peter · 20 March 2023

5/5

Google

Deacre,Son and Hartley were professional, efficient and polite from start to finish !

Pamela · 20 March 2023

5/5

Facebook

Quick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend

Susan · 23 November 2018

5/5

Google

Lovely location excellent food.

Julie · 31 May 2021

1/5

Facebook

Bad communication, false advertising.

Tracie · 3 May 2021

1/5

Facebook

Bad communication, false advertising.

Tracey · 23 April 2021

5/5

Facebook

a friendly service and most helpful

Bob · 10 May 2020

5/5

Google