Trusted Agent profile · Selby

Harron Homes Selby reviews

4.0

★★★★★ Great

1,371 reviews across 2 platforms

Flaxley Road, Selby, YO8 4DB

Harron Homes's office in Selby, at Flaxley Road, is rated 4.0 out of 5 across 1,371 reviews on two platforms, including 22 Google reviews rated 3.3.

Google logo

3.3 / 5

22

Reviews on Google

This office

Trustpilot logo

1,349

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Selby office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's been a beautiful journey and…

It's been a beautiful journey and experience so far. Really pleased with service and great support from Michelle and Joy. Both are very warm, professional and supportive.

Stella · 27 July 2024

Agent replied · 23 August 2024

Hi Stella and thank you for taking the time to leave a review. It’s great to hear about your experience to a brand new Harron home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Excellent first home experience

We have bought on the Amberwood Chase development, awaiting to complete. We have had such a positive experience buying our first home, the sales team have been excellent in giving us regular updates and keeping us in the loop.The site manager has arranged for us to see our home on multiple occasions, maintaining safety. We are looking forward to moving into our new home. Thank you.

Sophie · 11 July 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We have completed today at Oaklands…

We have completed today at Oaklands Heath. Jacquie as usual was excellent in the house tour before passing the keys to us..I must add Harron homes and Jacquie and Sheridan and Amanda in particular have made the whole transaction stress free and a pleasant experience

M · 30 June 2023

Agent replied · 15 June 2024

Hi M Naveed and thank you for taking the time to leave a review. It’s great to hear about your experience at Oaklands Heath. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Thoresby Vale

Mary and Michelle have been amazing during the reservation of our new home. Their service is knowledgeable and professional yet incredibly personable and friendly. Everything explained and information presented clearly. We can’t wait to see our plot as it develops and are so excited to be able to be in our new home for Christmas x

Lorraine · 28 May 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Far Grange Meadows

Visited the show homes on this development and had a walk around the site. Where do I begin with the lovely Jon? From the moment we arrived, he made my Husband and I feel very welcome and answered all our questions. Very knowledgeable, honest, and friendly - a wonderful representative for Harron Homes!

Melissa · 30 September 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your experience with us at Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Harron Homes are terrible - Farriers Croft Lindley

Harron Homes are terrible, we have been in our house for 18 months and been plagued with problems. The boiler is unsafe, the windows are not fit correctly and it rains it at both the front and the back. We have tried to amicably solve our issues but are ignored by customer service. I have reviewed on trustpilot numerous times but it appears the reviews are removed

Diane · 10 February 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our customer care team is liaising with you at present to find a suitable resolution. If you have any further queries we would urge you to contact yorkshirecustomerservices@harronhomes.co.uk

5/5

Trustpilot

I bought a part exchange from Harron…

I bought a part exchange from Harron homes and I have to say the service was second to none. Vicky Jowitt the part exchange manager is an absolute credit to her company. Her professionalism, communication and ability to make things happen is whats inspired me to write this review, keep up the fantastic work Vicky and thank you for all you have done. Dan

Dan · 28 December 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

We are buying a new home at Heritage…

We are buying a new home at Heritage Green and have found Jeanett, Nathan and Penny who has recently joined the team to very helpful and always get back to us when we call. Last week we saw inside our new home for the first time and we very pleased with how it progressing. We are looking forward to moving in shortly.

Jill · 5 June 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Ellie is super helpful!

Ellie at the Hockley Croft development has been fantastic! Really helpful, knowledgeable, friendly and nothing has been too much. Unfortunately, there aren’t any plots available of the house we want, so are reserving on the Bishop Glade development. Despite this, Ellie continues to be super helpful! A credit to Harron Homes and we look forward to dealing with Rebecca!

Will · 13 December 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Good experience with Harron Homes

The Site and Sales Teams at Far Grange Meadows have been wonderful making our move as easy as possible. Professional, courteous and helpful, my Partner and I at Plot 112 are very happy with our new home. Cheers!

Stuart · 11 December 2023

Agent replied · 15 June 2024

Hi Stuart, and thank you for taking the time to leave a review. It’s great to hear about your experience at Far Grange Meadows. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Poor experience from the start!

We have lived here almost 5 years and still don't have a finished road, it's actually quite embarrassing. We experienced numerous problems with our property since moving in and everytime we chased these up with customer services, the person dealing with it had left and we had to start again from scratch. No information was held centrally and no records kept.

Danielle · 22 July 2021

Agent replied · 15 June 2024

Hi Danielle and thank you for your review.Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further.Many thanksHarron Homes

1/5

Trustpilot

Do not buy from these cow boy builders.

Do not buy from these cow boy builders.We had to wait over 4 years for all snagging to be completed. They still haven’t laid our roads resulting car damages and children getting hurt while playing out. Before you even consider looking at buying from harron homes take a drive to ravenswood fold estate in Castleford, you will soon change your mind.

Marie · 22 July 2021

Agent replied · 15 June 2024

Hi Marie and thank you for your review.Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further.Many thanksHarron Homes

5/5

Trustpilot

After visiting Furlough park in…

After visiting Furlough park in Doncaster .I would just like to say we was greeted by James who was very friendly polite and very helpful ,nothing was too much trouble.He even showed us a a stock plot but unfortunately the layout wasn’t quite right for us .Thank you again James .

Jimmy · 28 November 2022

Agent replied · 15 June 2024

Hi Jimmy and thank you for taking the time to leave a review. It’s great to hear about your experience. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

3/5

Trustpilot

The Banks Silsden

We are waiting to complete on a house at The Banks Silsden.I am at this time unwilling to comment and will reserve until we have moved in.We have incurred costs as the property was due to be finished at the latest Sept 2019, but all may end up good at which time I will improve my rating.Therefore can only give 3 stars at this stage

Anthony · 29 July 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

******* STOP******* DO NOT BUY A HARRON…

******* STOP******* DO NOT BUY A HARRON HOME!!!!! this is the worst company to deal with. They boast about providing luxury homes but infact the homes are shocking with many many major issues. The customer care simply arent bothered. It's all bad reviews on here about them. Look up harron homes hassle on facebook. Avoid harron homes at all cost. Trust me I wish I did

Lee · 20 February 2020

Agent replied · 15 June 2024

Hi Lee, thank you for your review. Our teams are keen to assist you further but in order to do this it is recommended by Trust Pilot that we audit reviews in order to verify that they are from genuine home buyers.Unfortunately using the information provided, we’ve been unable to locate your details on our database, therefore we have sent you a private message via Trust Pilot through which you can provide your full details so we can assist you further. Many thanksHarron Homes

5/5

Trustpilot

Amazing customer service!

Harron Homes Royal Wells Park Crofton have been fantastic; even under the current challenging circumstances. We moved into our new home on 16th April; with the exception of the expected snags we are very pleased with our new home and the team. Sharon, Anne and Amanda have been brilliant, keeping me informed every step of the way; delivering above and beyond my expectations. Thank you!

I · 1 May 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Excellent reservation process

Reserved a plot today with Louise. She was really helpful and answered all of our questions about the whole process and next steps. We’re new to the new build process and we were feeling a little daunted by it all but Louise eliminated all of our concerns and we’re looking forward to being in our new home next year

Laura · 26 September 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Plot 62 Kingscroft Killinghall

Plot 62 Kingscroft Killinghall - Avoid Harron like the plague awful company no customer service they just lie to get people to exchange then the nightmare starts . Fake reviews should not be allowed to build Lego

Andrew · 6 December 2023

Agent replied · 15 June 2024

Hi Andrew and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. Our Yorkshire customer care team is liaising with you at present to find a suitable resolution. If you have any further queries, we would urge you to contact them on yorkshirecustomerservies@harronhomes.co.uk.

5/5

Trustpilot

Went to visit show home today with my…

Went to visit show home today with my partner at Brierley Heath. Was met by a lady called Hannah who was very informative and friendly put our minds at ease straight away and couldn't do enough to help us. A real asset to your company thank you so much for all your help and guidance today really appreciated.

NEIL · 4 November 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Exceptional staff

We’ve recently spoke to at least 10 people from various companies whilst looking for a new home & Esna Lee at Harron Homes (based at Simpson Park in Harworth) has been by far the most pleasant & lovely person to talk to. The homes all look great too, very impressed.

James · 14 November 2022

Agent replied · 15 June 2024

Hi James and thank you for taking the time to leave a review. It’s great to hear about your experience at our development, Simpson Park. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Matt was extremely professional and…

Matt was extremely professional and helpful thank you

Andrew · 21 February 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

1/5

Trustpilot

Let’s see how quickly this gets deleted

Absolutely hilarious to read all the 5 star generic reviews with all referencing names of the sales assistant and how amazing customer services are. The real facts are the customer services are nearly as shocking as the amount of snags you have and the unwillingness to do anything it

Neil · 13 December 2022

Agent replied · 15 June 2024

Hi Neil and thank you for taking the time to leave a review. We understand your concerns and would like to take this opportunity to reassure you that we take customer feedback very seriously. We have liaised with our Yorkshire customer service team and are aware they are in contact with you and working to resolve any outstanding issues. Regards,Harron Homes

5/5

Trustpilot

We have recently moved onto Regents…

We have recently moved onto Regents Green into our first home. Throughout the whole process Sharon the sales manager was amazing. She was very proactive and always kept us up to date, no problem no matter how big or small was an issue for her. She always went above and beyond to help us - a true asset to Harron Homes.

Laura · 20 February 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. It’s great to hear about your move to a brand new Harron Home. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

5/5

Trustpilot

Plot 85 Oaklands Heath

I'm purchasing a new property at the Oaklands Heath development, the service and experience I have received thus far has been second to none. Jacquie has gone out of her way to provide us with as much information as possible and answered everyone of our questions, she's also made the journey so exciting for us. We can't wait to move in!!

Michael · 14 February 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave a review. Our teams are always working hard to deliver our customers with the best possible experience. We will pass your feedback onto the team. Thank you again!

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