Trusted Agent profile

Kimmitt and Roberts reviews

4.3

★★★★★ Great

55 reviews across 2 platforms

16 North Terrace, Seaham SR7 7EU

Kimmitt and Roberts's Seaham office at 16 North Terrace is rated 4.3 out of 5 across 55 reviews on two platforms, including 54 Google reviews rated 4.3. Checked 9 October 2026.

Google logo

4.3 / 5

54

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Seaham office, from every platform, shown as written. First names only.

5/5

Google

Ashleigh and Tracey were honestly the best estate agents I have met. I was running late, called them they were so helpful. Even stayed behind to let me view the property. Ashleigh was able to answer questions and gave loads more information of the area and home. It was so refreshing to have someone so friendly, helpful and seemed like she actually cared. Outstanding service, amazing staff.

Stuart · 16 September 2025

Agent replied · 16 April 2026

Thanks for the great review Stuart. Your comments will be passed onto the team.

5/5

Google

I've just purchased a property experiencing a smooth, easy & on time delivered process. I always have an exceptional service from Kimmit & Robest estate agents, especially Lauren who is super helpful, friendly, professional & has the accurate answers to all questions.

Corinne · 16 September 2025

Agent replied · 16 April 2026

Thanks Corinne, your comments will be passed onto the team. Much appreciated.

5/5

Google

Managed to get the house of my dreams today. The girls at Seaham were professional and quick to secure the house. Thankyou to Ashleigh for assisting the viewing and to Tracey and Lauren for negotiating.

David · 27 June 2025

Agent replied · 10 August 2025

Thank you Mr McCourt, your review is much appreciated. Kind regards, Team K&R

1/5

Google

Kimmit & Roberts has on our street few houses on sale in their offer. Our house was 3 bed end terraced townhouse listed for £220k and our neighbours house is detached house listed for £229k. Due to our family and working arrangements our free time as family is very precious to us. On Friday, we got a call from agency to book the viewing. We agreed viewing for Sunday 11.30. I woke up early in the morning to clean the entire house and I asked my husband to take kids out to prepare calm viewing environment. On Sunday at 1130 - we got “no show”. On Monday morning my neighbour informed me that people were knocking on their door to view the house. I called the agency about the mix up and was told that they verify houses by the price and it was correct. They said they would find out what happened and call me back. They NEVER called me back - they called the neighbours to book viewing with them. Therefore, we decided to lose £60 we paid for verification and pull the house out of the market with Kimmit & Roberts.

Gosia · 23 February 2025

Agent replied · 18 May 2025

Hi Gosia, I’m truly sorry this situation has occurred and sincerely apologise. When multiple properties are available on the same street, occasional mix-ups can happen, and it seems that may be the case here. I will look into this for you and ensure you receive a full refund for the amount paid. This is an unusual case, and I apologise for any inconvenience caused. Please keep in mind that this was a simple mistake, and while I understand it’s not ideal, my priority is always to resolve any issues rather than receive negative reviews. I will look into this as a matter of urgency and be in touch.

5/5

Google

David came out and valued our home. He explained how he got to the figure and was very professional. Our house sold for full asking price within 10 days. They marketed the house very well on multiple social media platforms. The staff within the seaham branch were amazing and kept me informed on the whole process. It couldn’t have ran any smoother, we are so happy with the service and would definitely recommend! 5*!

Cheryl · 28 March 2025

Agent replied · 18 May 2025

Thanks for your review Cheryl we really appreciate it!

5/5

Google

The service we have received from the Seaham branch of Kimmit and Roberts has been outstanding. Having originally been recommended to contact David Kimmit for a valuation David and his Team handled the sale process from start to finish in a truly professional manner.As I live outside the area good communication was vital and throughout the process Deb’s kept me up to date on viewings and offers and Michelle once the sale was agreed . I would definitely recommend David and his Team at their Seaham branch to anyone looking to sell their property. Kind Regards Kenny Logan

Kenny · 20 June 2020

Agent replied · 19 June 2024

Thank you for your kind words Mr Logan. I will pass these onto the staff members mentioned. Kind regards, Team K&R

5/5

Google

Tracey from Seaham Branch was our contact handling the sale of my mams house, she was brilliant went beyond her job description, any querys she dealt with immediately, kept me updated with any progress. The sale went through in approx 7 …

Julie · 16 April 2024

Agent replied · 19 June 2024

Thank you for the kind review Julie. Your comments will be passed onto Tracey. Kind regards, Team K&R

5/5

Google

very professional and such a smooth process, highly recommend thank you so much

Claire · 16 March 2026

Agent replied · 16 April 2026

Thanks for the great review Claire. Much appreciated, Team K&R

1/5

Google

Awful experience with this company. Had a viewing of a house, member of staff was late. i was not shown round at all, felt rushed and very rude uninterested staff member. Mad an offer and still have had no reply, had to chase myself twice and told numerous times they would get back to me and still nothing. Would not recommend this estate agent. Couldn't imagine how unprofessional it would be once an offer was accepted.

Paul · 16 April 2025

5/5

Google

Really pleased with my experience with Kimmitt & Roberts. Would highly recommend them. Had a very smooth transaction and they were on hand to answer any queries i had. Never felt under pressure and had just the right amount of communication. Thank you tracey, gail and team x

Catherine · 16 December 2025

5/5

Google

Kimmit & Roberts were impeccable throughout the sale of my property. The level of care and support was outstanding. Everything was at high professional standard from start to finish. 5 STARS ⭐️⭐️⭐️⭐️⭐️

Simon · 20 June 2022

Agent replied · 19 June 2024

Much appreciated Mr Taylor. Team K&R

5/5

Facebook

We have used Kimmit & Roberts twice now and the customer service all of the way through has been fantastic! The communication is fast and also backed up with text and email. Viewing feedback is thorough and quick, even as a buyer we found they were so much faster at organising viewings than other estate agents. I would highly recommend. I hope we never move again, but if we do we wouldn’t use anyone else! Thanks guys! X

Chloe · 15 October 2024

5/5

Google

Excellent service from Seaham branch Kimmitt & Roberts. The sale of our property went very smoothly. We had very good advice and were guided through the process without a hitch. …

Ali · 16 April 2025

Agent replied · 19 June 2024

Ali, thanks very much for your positive review. Team K&R

5/5

Google

Absolutely fantastic company would highly recommend to anyone buying or selling a property the staff go above and beyond to help you And a special thank you to Jen Elliot

Carolyn · 20 June 2022

Agent replied · 19 June 2024

Thank you for your kind review Carolyn. Much appreciated and your words will be passed on to Jen. Team K&R

5/5

Google

Excellent service and kept updated throughout the matter.

Heather · 16 November 2025

Agent replied · 16 April 2026

Thanks for the positive review Heather. Much appreciated. Team K&R

5/5

Google

Fantastic service, helped sell our property and supported us through out the process of purchasing a property to. All the estate agents were professional and always happy to help. I would highly recommend Kimmitt & Roberts.

Siobhan · 22 September 2024

Agent replied · 22 October 2024

Siobhan, many thanks for your kind review. We hope you, Luca and the little guys are enjoying your new pad 😊🏠 …

5/5

Google

Couldn't fault the company! Recently moved back to Seaham and James (I'm sure that was the gentleman's name) helped every step of the way, from the first home viewing to getting the keys! Lovely company and fab staff, thank you for all the help! :)

Meghan · 16 April 2024

Agent replied · 19 June 2024

Thank you for the review. Kind regards, Team K&R

5/5

Google

Fantastic service, helped sell our property and supported us through out the process of purchasing a property to. All the estate agents were professional and always happy to help. I would highly recommend Kimmitt & Roberts.

Siobhan · 20 September 2024

Agent replied · 25 May 2025

Siobhan, many thanks for your kind review. We hope you, Luca and the little guys are enjoying your new pad 😊🏠 …

5/5

Google

Tracey was so friendly and incredibly helpful.

Bunnie · 20 June 2023

Agent replied · 19 June 2024

Your kind words will be passed on. Thank you. Team K&R

5/5

Google

Super helpful, friendly professional staff. Great experience.

Robert · 6 April 2025

Agent replied · 25 April 2025

Thank you for your fabulous review, Robert!

1/5

Google

The worst. Avoid. Made an appointment to view a property and the agent left before we arrived and we had travelled an hour to get there. They had allowed us 5 minutes to view! Registered a formal complaint via their website. Several weeks …

Ian · 16 April 2023

Agent replied · 19 June 2024

Evening Ian, Can you please let me know which property it was you were meant to view and … More

5/5

Google

I was helped with renting my house out by a great team at Kimmitt & Roberts ....James ....you're one of a kind! Excellent service and met my tight deadline so 2 thumbs up! Very happy customer and will be using again!

Caroline · 16 April 2023

Agent replied · 19 June 2024

Thank you for the review, kind regards, Team K&R

5/5

Google

Bought my new house through them, highly recommend, so so knowledgeable and extremely helpful

Elizabeth · 16 April 2024

Agent replied · 19 June 2024

Thank you elizabeth for the kind review, Kind regards, Team K&R

1/5

Google

Shocking customer service

Kevin · 25 May 2024

Agent replied · 19 June 2024

Hi Kevin, I’m very disappointed to hear of your experience. However, in an effort to understand the situation I have searched our records which go back over ten years and … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kimmitt and Roberts's Google reviews

Questions about Kimmitt and Roberts

How many reviews does Kimmitt and Roberts have?

Kimmitt and Roberts's Seaham office has 55 reviews across two platforms: 54 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Kimmitt and Roberts's rating?

Kimmitt and Roberts is rated 4.3 out of 5 across all 55 reviews, and 4.3 out of 5 on Google from 54 reviews, checked 9 October 2026.

Where is Kimmitt and Roberts's Seaham office?

Kimmitt and Roberts, 16 North Terrace, Seaham SR7 7EU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.