Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
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5/5
TrustpilotHighly Recommend - Hunters Lee
I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!
TN Β· 19 December 2024
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5/5
TrustpilotNorth Somersetβs Best.
Iβd just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeksπ€¬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.
Steve Β· 27 July 2020
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5/5
TrustpilotHunters woodseats.
Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you π even got a moving in gift π
Samantha Β· 1 September 2022
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5/5
GoogleLea has been amazing when I was trying to rent a property in Scarborough. She responded promptly to all emails and was very proactive. I also had correspondence with Molly who was fantastic and actioned issues promptly
Anthoulla Β· 22 September 2024
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5/5
GoogleI had an amazing experience with Lea Amato at Hunters letting agents. From the very start, she was incredibly professional, responsive, and supportive throughout my move into my flat. All communications were via email and phone, to which she was very responsive and approachable. The whole process was smooth and stress-free ensuring everything was in place. I couldnβt have asked for better service and would highly recommend them to anyone looking for a reliable and dedicated estate agent. Thank you for making my move such a positive experience!
Jameel Β· 3 December 2024
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5/5
GoogleHunters were very helpful in liaising with our vendors and keeping everyone informed along the chain. Very professional
Tiffany Β· 12 November 2025
Agent replied Β· 16 April 2026
Thank you for your review. We hope to be able to assist you again in the future.
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1/5
TrustpilotSo unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I donβt want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
Kirty Β· 25 November 2024
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5/5
GoogleAfter meeting with James today I have to say I am very impressed. James was friendly and very informative when it comes to the process of selling a property. I felt very reassured in how they would handle the process and take much of the burden from my shoulders and I will be happy to move forward with their help in the very near future. Of all estate agents I have dealt with in the past, I have to say that I heartily recommend Hunters.
Stephen Β· 24 October 2019
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4/5
GoogleThe team at Hunters were friendly and committed. They managed everything really well, kept in close contact about all
Developments by email and phone. They were helpful and respectful about what was a difficult emotional transaction for us. We sold the house within a couple of months and would recommend them to all. Thanks Hunters.
Ruth Β· 24 July 2024
Agent replied Β· 22 October 2024
Many thanks for your kind review, Ruth. Kind regards from the team at Hunters.
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1/5
TrustpilotDishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
Adam Β· 8 July 2019
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1/5
TrustpilotDonβt sell with hunters
If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesnβt work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.
Adam Β· 11 May 2025
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5/5
GoogleAlways a pleasure working with this professional team!
Neil Β· 19 September 2026
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1/5
TrustpilotHunters Belmont Circle
Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.
Stephanie Β· 29 October 2024
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1/5
TrustpilotWhy all the complications?
Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home.
I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.
Not sure exactly how anyone is supposed to view a property with Hunters.
Steven Β· 26 October 2024
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5/5
GoogleHunters provided an excellent service whilst they were selling my house and also dealing with the purchase of my new property.
Their staff are second to none.
They are all pleasant, helpful and infomative .Kept me informed at every opportunity and dealt promptly with any queries I had .
Hazel Β· 22 September 2024
Agent replied Β· 22 October 2024
Many thanks for your kind review, Hazel. Best wishes from the team at Hunters.
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5/5
GoogleWe were a buying through Hunters and found them to be responsive and helpful throughout the process. We mainly dealt with Faye and Lauren, who were always quick to get back to our queries. Towards the end of the process we really needed help with something and Lauren went completely out of her way to assist us, which we really appreciated.PositiveResponsiveness, Professionalism
John Β· 23 October 2022
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5/5
GoogleI have worked with Lauren and the team before at Hunters, i just wanted to say they are absolutely amazing and so Knowledgeable so thank you guys :)
Sophie Β· 3 December 2024
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1/5
TrustpilotExtremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley Branch
I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.
Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.
Thank you for making this an experience I will never forget, but for all the wrong reasons.
Avi Β· 1 October 2024
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5/5
TrustpilotThank you so much to Rob
Thank you so much to Rob, I believe, thatβs his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%
Linda Β· 20 March 2021
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5/5
GoogleSelling my first home through the Hunters branch in Scarborough, First class service from all the team, Highly professional service from them all, cannot recommend them highly enough, Really good communications between the team and myself with regular updates. If i could leave 6 stars i would :)
Sam Β· 22 September 2024
Agent replied Β· 22 October 2024
Many thanks for your kind review, Sam. Best wishes from the team at Hunters.
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1/5
TrustpilotHunters
Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Donβt reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.
Ali Β· 13 July 2020
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1/5
TrustpilotAbsolutely the worst estate agents
Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldnβt attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasnβt there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me π€π€ I said hi I have a viewing which they replied oh we didnβt know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear
Scott Β· 16 September 2024
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1/5
TrustpilotAvoid at all costs. The worst of the worst!
Couldn't have come across worse agents. Took two months to get the house on the market because of continuous delays with contracts, photos and communications. Extremely unresponsive overall, would sometimes have to call for weeks to get an answer or an update. The agents come to house viewings without knowing anything about the house and they lie more than any service provider I've ever dealt with. The absolute bottom of the barrel of estate agents. Avoid at all costs!
Alexandra Β· 28 September 2024
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1/5
Trustpilot8yo living in freezing apartment for over a week
The flat has no heating and the boiler is not working, while the agent claimed that they are working fine during the viewing. The engineer said it takes 3-5 working days to get the parts to fix the boiler, my 8yo has to live in freezing cold apartment for more than a week. The agents just sent us 2 portable heaters and said we have to bear with it.
BC Β· 19 February 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.