Trusted Agent profile · Saltash

Chapple Property Management Saltash reviews

4.9

★★★★★ Excellent

68 reviews across 2 platforms

Room3 60 Callington Road, Saltash, PL12 6DY, PL12 6DY

Chapple Property Management's office in Saltash, at Room3 60 Callington Road, is rated 4.9 out of 5 across 68 reviews on two platforms, including 52 Google reviews rated 4.9.

Google logo

4.9 / 5

52

Reviews on Google

This office

Facebook logo

5.0 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Saltash office, from every platform, shown as written. First names only.

5/5

Google

As a landlord, I can't recommend Chapple Property enough. They're highly professional yet friendly and two of the most genuine people you could meet. The service received has been second to none - Darren and Karen go above and beyond to make the process as easy as possible, found the perfect tenants for us and knowing the house is in safe hands under their management is a big relief. If you're thinking of using them, stop thinking and give them a call - you honestly won't get better...and I don't leave reviews unless they're well deserved! Thank you both.

Laura · 10 October 2021

Agent replied · 24 October 2024

Laura, many thanks for your lovely review. We really appreciate your kind words. Best regards Darren and Karen

5/5

Facebook

Would highly recommend Chapple property management. Very friendly but professional also very helpful. Thank you Darren and Karen I so appreciate everything you did for us

Jill · 7 May 2022

Agent replied · 22 October 2025

Jill... thank you for your kind words. Chapple Property Management we continue to support and help wherever we can. We appreciate your kind words.

5/5

Google

Everythung went perfectly. All our queries were answered promptly and politely Darren was really friendly and could have been more helpful, thanks for making the move so easy!

Greer · 27 July 2024

5/5

Facebook

After having several bad experiences with landlords and estate agents, dealing with Darren from Chapple property management was such a breath of fresh air. He was very helpful and understanding every step of the way through the application process and really went the extra mile to ensure we were happy with the place we were moving to and that we felt settled in once the move was finished. I can't recommend chapple property management enough, you will be pleasantly surprised how nice it can be to deal with a property manager! Have personally never had such a nice experience renting before. Check them out at: www.chapplepm. Com

Robin · 21 March 2019

Agent replied · 22 October 2025

Robin... thank you for your comments. They're really appreciated.

5/5

Google

From our very earliest enquiry Chapple Property Management has held our hand through the process of letting our house, carefully explaining each step and guiding us through each part. sBeing new to letting property this was invaluable to us. Once the house was ready to let, it was gone in 20hrs! Amazing service and no question unanswered. We are looking forward to working with Darren and Karen for a long time to come. Thank you

Laura · 10 October 2020

Agent replied · 24 October 2024

Laura, thank you so much for your kind words. We very much look forward to providing you a great service within lettings. Many thanks

5/5

Google

I cannot rate Chapple Property Management highly enough. Darren and Karen Chapple from start to finish have been excellent and far exceeded my expectations having dealt with other letting agents previously. Darren worked tirelessly to find the right tenants. Their management fee is very, very competitive. Always easy to get hold of wherever in the world you are i.e Singapore. Thank you so much for your great service!! Highly recommended.

Darren · 10 October 2020

Agent replied · 24 October 2024

Darren many thanks for your kind words, greatly appreciated. Safe travels back to the UK.

5/5

Google

Highly recommend this company. A relative had been looking to rent and Karen found him the perfect place. Karen and Darren are lovely people who give that personal and professional approach in all aspects. Five star from the start to finish of the whole process.

Stella · 10 October 2023

Agent replied · 24 October 2024

Stella... many thanks for your lovely words. We hope he will be happy for many years to come at the property. Best regards

1/5

Google

This agency is very racist and tends to send threats with the home office to immigrant tenant and speak to tenants like they own them. I’ve been treated unequally and evicted from the house because my ex partner (white) who has a signed contract as myself left the house and no consequence and the guy in the agency has threatened me on a call with a raise voice and unprofessionally telling me his going to call the police and get the home office to get rid of me because of my visa status. The agency has treated me unfairly and I don’t recommend any person of colour renting or buying a property with them. They speak to my ex partner all nice and good because she’s white and when I get involved, their tone and how they behave is so arrogant and very highly disgusting and disrespectful. This agency needs to be reported and be out of business!!!!!!!!!!

Philip · 10 October 2022

5/5

Google

Cant praise Darren and Karen enough. After a relationship split up they helped me and my children find a new home and kept me well informed during the process. Nothing was too much trouble for them and very quick at responding to messages. Highly recommend. Thank you so much. We love our new home.

Jessica · 10 October 2019

Agent replied · 24 October 2024

Jessica many thanks for your kind word, really appreciate it. Enjoy your new home.

5/5

Facebook

Darren and Karen have been invaluable to us in helping us renovate our rental. They sorted out all the trades and defiantly went the extra mile. They rented it out immediately and required very little input from us. They are very friendly and professional and are a pleasure to work with.

Emily · 31 August 2020

Agent replied · 22 October 2025

Emily Chapman thank you so much for your kind words. Greatly appreciated.

5/5

Google

Wonderful service. Darren at Chapple Property Management has been extremely helpful in letting my property for me. They found a tenant within a week, quickly sorted all necessary referencing etc, and have gone above and beyond to ensure I knew what needed to be done and had the property ready to let. Always on the end of the phone and ready to answer any questions/offer advice. Thank you so much for all your help and all you have done; I would highly recommend to anyone.

Sarah · 10 October 2020

5/5

Google

Highly Recommended Estate Agents. Friendly, professional, very knowledgeable couple & nothing is too much trouble. Will definitely use again.

Andy · 10 October 2022

5/5

Google

Great company. Darren helped my daughter and her girlfriend buy their 1st home

Sue · 23 April 2024

Agent replied · 24 October 2024

Sue, many thanks for kind review. We are positive, the girls will love their new home and make some special memories. Best regards

5/5

Google

Chapple properties have been. Incredible and so helpful. One hundred per cent recommended.

Anna · 23 April 2024

Agent replied · 24 October 2024

Anna, many thanks for your kind words. We hope you will enjoy living at the property. Many thanks

5/5

Google

I would highly recommend Chapple Property Management. They are extremely professional, thoughtful and efficient in all that they do. The service is second to none and they found a suitable tenant for me within no time-far quicker than I anticipated. The whole process was extremely efficient and what I would call ‘above and beyond’ seems natural to Darren and Karen. It’s a relief to know that my property is being effectively managed by trusted individuals. Thank you to you both!

Emma · 10 October 2019

5/5

Google

An extremely accomplished and professional service for a new business. They were able to walk us through everything from start to finish for letting our property, which was extremely helpful as we didnt really have any idea where to start! Karen and Darren are a great team and it was their personal touch and attention ton to our needs that really set them above the rest! I wouldn't hesitate for a second to recommend them, especially at such competitive rates!!

Stephen · 10 October 2019

5/5

Google

Absolutely excellent service although the agents them selfs where on holiday at the time of me renting my first house they have been nothing but brilliant. Reassuring me the whole way through and only a text away . Cant reccomend them enough would definitely use them again

Carla · 10 October 2019

Agent replied · 24 October 2024

Carla, thank you for your kind words; we appreciate it. Enjoy your new home, looking forward to seeing it all done on our return. Many thanks.

5/5

Facebook

Had advice lately and found the owners very professional,very knowledgable and friendly . They put things in layman’s terms to easily understand . I wouldn’t hesitate to recommend Chappel property management

Tracey · 13 August 2019

5/5

Google

Their are very helpful and the best agency many thanks

Viorel · 23 April 2024

Agent replied · 24 October 2024

Viorel, many thanks. Were so glad your are enjoyimg the property.

5/5

Google

Darren and Karen took over managing my property towards the end of my tenancy, they have been amazing, fully supportive, at the end of my tenancy continually offered help and would go above and beyond what you would expect, throughly recommend.

Lynne · 10 October 2020

Agent replied · 24 October 2024

Lynne many thanks for your kind words. Hope you have settled into your new property and are enjoying the lovely surroundings. Best regards

5/5

Google

Chapple PM have been fantastic in the services I needed. They listened to my requirements, put together a bespoke package, and carried out their business extremely effectively, responsively and to an extremely high standard. They swiftly and professionally responded to queries and resolved any issues I had. I shall definitely be using them again and would highly recommend their services.

Teresa · 10 October 2022

5/5

Google

We can highly recommend chapple property management. Very friendly and helpful always there to help us answer our questions when needed. Found us a lovely property in saltash and the moving in process was easy. Thankyou ben and sarah

Ben · 10 October 2020

Agent replied · 24 October 2024

Ben/Sarah. Thank you for your kind words. Were so glad you are enjoying that lovely cottage in Saltash. Best regards

5/5

Facebook

Very friendly and helpful nothing was too much trouble, happy to help is move on chosen day and time (9amnon a sunday) EXtreamly approachable with any concerns or questions even gave us a welcome gift super service and would highly reccomend xxxxx

Nikki · 1 September 2019

Agent replied · 22 October 2025

Nikki thank you for your lovely comments. Enjoy your new home.

5/5

Google

Karen and Darren have been excellent with their tenant find service for us. They found us a new tenant within a week. Kept us updated and got them moved in. No fuss or hassle. Brilliant.

Andy · 10 October 2020

Agent replied · 24 October 2024

Andy many thanks for your kind words. Our aim has always been to go the 'extra mile' for our landlords and tenants. Thanks for using us as a trusted agent.

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