Trusted Agent profile · Salisbury

Savills Salisbury reviews

4.2

★★★★★ Great

1,994 reviews across 2 platforms

60 Milford Street, Salisbury, SP1 2BP, SP1 2BP

Part of Savills, see every office.

Savills's office in Salisbury, at 60 Milford Street, is rated 4.2 out of 5 across 1,994 reviews on two platforms, including 152 Google reviews rated 4.9.

Google logo

4.9 / 5

152

Reviews on Google

This office

Trustpilot logo

1,842

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Salisbury office, from every platform, shown as written. First names only.

1/5

Trustpilot

Untrustworthy

I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time

TP · 24 September 2016

5/5

Trustpilot

Property Management

Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.

Tom · 19 October 2022

Agent replied · 24 October 2024

Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam

5/5

Trustpilot

Looking for a property in SW

Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.

Raja · 11 April 2023

Agent replied · 24 October 2024

It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas

5/5

Trustpilot

Fiona's amazing understanding of this…

Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.

Karen · 15 April 2024

5/5

Google

Helpful agent ~ for the purchaser helped to make the buying process smooth..

Tony · 12 November 2023

Agent replied · 11 November 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.

1/5

Trustpilot

Unfortunately Savills

Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.

CA · 18 August 2017

Agent replied · 24 October 2024

We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.

5/5

Trustpilot

Alderbury purchase

Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.

MikeD · 31 March 2021

Agent replied · 24 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

We used Paige Ford to rent out our…

We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.

Abdul · 23 May 2022

Agent replied · 24 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige

5/5

Trustpilot

We found Savills to be professional

We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia

Krysia · 15 August 2022

Agent replied · 24 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great communication has been the key…

Great communication has been the key factor is selling this new home. Troy ensured everyone was certain of what needed to be done next and who needed to it. Thank you for all your hard work.

JTB · 2 March 2021

Agent replied · 24 October 2024

It has been a pleasure to act for you on this sale and we look forward to working with you in the future. Regards, Troy

1/5

Trustpilot

Disappointing after 3 years

Disappointing after 3 years. Very little comms, unfounded claims(proven by disputes agency) and the exit was incredibly unprofessional. One or two pleasant responders but will never use again.

Mary · 20 June 2022

Agent replied · 24 October 2024

Than you for your review, and we would be keen to find out more of your experience. If you'd like, please email further details to socialmedia@savills.com

5/5

Google

Debbie Anne Taylor of the Salisbury office was absolutely lovely and extremely efficient and "on the ball" when it came to us buying our house in Wiltshire. She was always happy to help, whether it was recommending lawyers or arranging rather too many viewings for various family members. We were under considerable time pressure to move in for Christmas and we managed it thanks to her and the team.

Emma · 12 November 2020

5/5

Trustpilot

Battersea Park Flat Hunt for First Time Buyer

Savills were brilliant throughout my 18 month flat hunt for my first property purchase. They're patient, professional, and live up to all expectations.Even for a first time buyer, they are a helpful house, not simply for £1m+ properties.

James · 8 July 2020

Agent replied · 24 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Terrible experience

Terrible agency, the agents aren’t professionals at all. After 10years of renting places all over the UK, never had such a bad experience than this one with Savills, with whom I worked for the first time. Do NOT go through them.

Karl · 13 April 2019

Agent replied · 24 October 2024

Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.

5/5

Trustpilot

Ritesh has always been prompt

Ritesh has always been prompt, professional and attentive during our dealings with him. He`s part of an excellent team at Savills !

Philip · 20 December 2024

1/5

Trustpilot

Savills commercial sector breaks every…

Savills commercial sector breaks every rule UK Law and RICS put on earth

Terry · 18 October 2023

Agent replied · 24 October 2024

Hi Terry, we would like to find out more with regards to your review, and would ask you to send further detail to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Savills is terrible

Tenant’s requests are ignored, repairs are not easily made, only high rent costs are paid and the level of professional cleaning they used is also very poor. Anyway, a huge disappointment and terrible !!

Etsuko · 6 June 2024

5/5

Trustpilot

Savills were entrusted to sell my…

Savills were entrusted to sell my house. They went about the whole process very professionally, courteously and with great application. They were knowledgeable and gave relevant advice as required.

Harry · 30 March 2022

Agent replied · 24 October 2024

Thank you for your kind words. We are delighted to have been able to help with the sale of your house. Regards,The Savills Team

5/5

Trustpilot

Great experience with Savills

Great experience with Savills and Michael Churchill especially, who found us the perfect house and was incredibly helpful all the way through the process. Five stars to Savills and to Mike. Thank you so much.

David · 10 March 2021

Agent replied · 24 October 2024

Hi David, itwas my pleasure. I really appreciate you taking the time to review, and wish you all the best for the future!Regards, Mike

5/5

Google

We've had a nice and straightforward purchasing process with Matt in the Salisbury office managing things closely for all parties. I've no hesitation in recommending Savills.

Ben · 11 October 2024

5/5

Trustpilot

Savills are a fantastic company to work…

Savills are a fantastic company to work with and I have a fantastic relationship with their Associate, Anjanee Kotecha. She values her tenants and clients alike and is always willing to go above and beyond for them.

Emma · 21 July 2020

Agent replied · 24 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

They NEVER replied to all the emails I…

They NEVER replied to all the emails I ever sent them.. they are really unprofessional

Andrea · 4 August 2023

Agent replied · 24 October 2024

Hi Andrea, we are sorry to hear this and hope you can provide us with more information so we can ensure contact. Please email socialmedia@savills.com with further detail and we can resolve.

5/5

Trustpilot

That's really reliable service

I had a problem with floor heating and thanks to my property manager Monique Thanks to her all problem were sorted out

Taisiya · 20 December 2022

Agent replied · 24 October 2024

Thank you so much for your review, Taisiya, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Monique

5/5

Trustpilot

Thanks to Savills and Fiona Wither for managing our property

We've been working with Savills for the past three years to let out and manage an apartment rental. They've always been quick to respond and get maintenance issues sorted quickly and have prevented us from having any issue with the tenants. Really appreciate the help.

Divya · 18 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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