Trusted Agent profile · Salisbury

Savills Salisbury reviews

4.2

★★★★★ Great

1,997 reviews across 2 platforms

60 Milford Street, Salisbury, SP1 2BP, SP1 2BP

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Savills's office in Salisbury, at 60 Milford Street, is rated 4.2 out of 5 across 1,997 reviews on two platforms, including 152 Google reviews rated 4.9.

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4.9 / 5

152

Reviews on Google

This office

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1,845

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Salisbury office, from every platform, shown as written. First names only.

1/5

Trustpilot

Savilles live in the dark ages

Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.

John · 2 July 2019

Agent replied · 24 October 2024

Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.

4/5

Google

We were impressed with Savills' efficiency and enthusiasm throughout the selling process despite some minor administrative errors. The agent totally 'got' Pound Cottage and the first client he introduced eventually bought the house. Keeping the process going at pace, responding to mail and WhatsApp immediately made a big difference to us and the end result was what we wanted.

David · 11 October 2024

1/5

Trustpilot

Savills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"

Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.

Lak · 1 August 2023

5/5

Trustpilot

Daniel was great always calm helpful…

Daniel was great always calm helpful and knowledgeable

Becky · 14 November 2022

Agent replied · 24 October 2024

Thanks for the review, Becky - it's been a pleasure.Regards,Daniel

1/5

Trustpilot

Very disappointing experience with…

Very disappointing experience with Savills Pakistan.

Muddusar · 30 April 2026

5/5

Google

James McKillop and his team in Salisbury have been great to deal with. Very professional, efficient, friendly and responsive. The brochure produced for the property was fantastic, with the attributes perfectly captured in the text (thank you Katie).PositiveResponsiveness, Quality, Professionalism

Martin · 12 November 2022

5/5

Trustpilot

To Whom it May Concern

Gary · 7 May 2026

5/5

Trustpilot

Excellent Service

A great service from Debbie-Ann Taylor and her colleagues at Savills’ Salisbury office in selling our property. The valuation was greater than we’d expected and yet Debbie-Ann achieved the asking price - twice in fact because the first buyers dropped out. Savills’ communications, handling of viewings and negotiations on our behalf were all excellent. Debbie-Ann and Clare ended up knowing our house almost as well as we did.

Chris · 25 November 2020

Agent replied · 24 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

1/5

Trustpilot

Very unprofessional

Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!

Gary · 20 June 2019

Agent replied · 24 October 2024

Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.

5/5

Trustpilot

Clare Bingham was absolutely excellent…

Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough

Mark · 3 August 2020

Agent replied · 24 October 2024

Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

4/5

Trustpilot

Rivergarth Malpas…

Savills gave a good and professional service. The staff were polite, smart at all times and were punctual. Communications and the brochure were excellent. A clearer assessment of the buyer's ability to fund buying my house would have been useful. But I accept your agent could only assess what he was told ? In the end we got there in what were difficult and unprecedented circumstances. Thank you. .

Mr · 13 June 2020

Agent replied · 24 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

5/5

Trustpilot

Impeccable service

Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!

Alejandra · 19 December 2024

1/5

Trustpilot

Very difficult to hear as call was from…

Very difficult to hear as call was from mobile, sounds as if on move, call cut short no thank you for your enquiry, i would say it was rude, perhaps I wasn't going to spend enough money!!

Sally · 20 March 2024

Agent replied · 24 October 2024

Hi Sally, we sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion. If you'd like us to look into this, please email the contact/office you were speaking to via email: socialmedia@savills.com, so we can investigate.

5/5

Trustpilot

Our experience with Savills was…

Our experience with Savills was wonderful, Aziz was remarkably helpful and flexible, thank you 🙏

Alicia · 6 October 2021

Agent replied · 24 October 2024

Thank you. Alicia - it was our pleasure. Anything else just give us a call.Regards,Aziz

5/5

Google

Savilles delivered everything they promised. They were efficient, quick and managed to ensure I was able to purchase my dream house. I highly recommend them

Tara · 11 October 2024

Agent replied · 11 November 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Professional and very helpful.

The Barnes Savills office sold our home very quickly and very professionally; always mindful that we are the clients, and working for us, in a way that suited us. At the time it was a sellers market, but we were never rushed or panicked. I would recommend this office every time, when you have a property to sell.

KIM · 10 June 2022

Agent replied · 24 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Savills Barnes team

5/5

Google

Savills led by James McKillop in Salisbury did an outstanding job selling our house and really went that extra mile in managing the exchange and completion phase in great detail. An excellent team all round, office, negotiators and sales. Thank you all!

Dominic · 12 November 2023

Agent replied · 11 November 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

I will give 5 stars for my manager…

I will give 5 stars for my manager Vivian Yip during my tenancy for her high level professional work in resolving tenant’s problems, and in-time responses.

Zheng · 18 September 2024

Agent replied · 24 October 2024

Thank you for your kind words and for taking the time to post a review, Zheng. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Charles Fraser-Sampson - Savills - Excellent Job!

Charles Fraser-Sampson from Savills is EXCELLENT. As we are international sellers he dealt with a most difficult sale and remained focused and diligent throughout the painful process. He went above and beyond what is required and got the sale completed. His communication, even if bad news was always available and he wasn’t afraid to take charge of the situation. I would highly recommend him!

J · 4 June 2021

Agent replied · 24 October 2024

Thank you for your kind words, it was my pleasure!Regards,Charles

5/5

Trustpilot

Savills feedback

David and the wider team at Savills were invaluable to the successful sale of our flat. They provided honest and reliable advice from the marketing stage through to a successful exchange. David in particular was very hands on in the due diligence and assisted us greatly in in dealing with all the enquiries in a difficult market.

Neil · 20 June 2022

Agent replied · 24 October 2024

We appreciate you leaving such a kind review, thank you and all the best!

5/5

Trustpilot

Oki has been very responsive and super…

Oki has been very responsive and super helpful throughout the process.

Charlotte · 16 March 2022

Agent replied · 24 October 2024

Thank you for taking the time to share a review. I am pleased to have been able to assist you. Please do not hesitate to reach out with any further queries.Regards,Oki

5/5

Trustpilot

Millie was an efficient and friendly…

Millie was an efficient and friendly estate agent and it was a very smooth and straightforward process.

Anna · 12 February 2021

Agent replied · 24 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Good work by Savills

Our sales negotiator, Tessa Cobb was very helpful over the many weeks needed in helping us through the complexities of selling our leasehold flat in Battersea.

Tim · 26 October 2023

4/5

Trustpilot

My second experience of using this…

My second experience of using this distinguished estate agency in 20 years. This experience was beneficial & notable for the high standard of courtesy displayed to an elderly client with short term memory loss The staff were mainly proficient in communication of varied information with all parties involved & a pleasure to support. Very Many Thanks

Mary · 1 August 2022

Agent replied · 24 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.

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