Trusted Agent profile
★★★★★
10 reviews across 3 platforms
Off Fountain Way, Wilton Road, Salisbury SP2 7FD
Platinum Skies's Salisbury office at Off Fountain Way is rated 3.8 out of 5 across 10 reviews on three platforms, including 3 Google reviews rated 5.0. The 2 Facebook and 5 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
1/5
TrustpilotA rude tactless uncompassionate and…
A rude tactless uncompassionate and awful company .Today I ask for somebody to come around and have a look at my patio because I've got dispute with my patio as it is apparently a right of way everybody looks into my windows and I've asked to block it after which they said yes I could then I got an email saying that I couldn't so ask them to come and have a look and see if they could find an alternative solution
5/5
TrustpilotThe best move I ever made
The best move I ever made. The other homeowners are so friendly and the apartments are amazing. There's a great range of activities to get involved in and the onsite bistro is the perfect place to meet up and enjoy some lovely refreshments. Just off there for lunch now!
Thank you so much for your wonderful review! We’re delighted to hear that moving to Platinum Skies has been such a positive experience for you. It’s lovely to know you’re enjoying the friendly community, the beautiful apartments, and all the activities on offer. The bistro really is the perfect spot to relax and catch up with neighbours, we hope you had a delicious lunch!
1/5
TrustpilotLovely properties, terrible 'event' fees....
I have a relative in the Platinum Skies Sherborne development. Whilst their flat is lovely and they are very happy there, the other residents are wonderful and the staff very helpful and friendly, there are significant problems with the shared ownership/management aspect. PS transferred management to FirstPort (see their reviews!) which is another subject, but any prospective purchaser should very carefully read the extremely small print regarding so-called event fees (i.e. when someone moves or dies). PS charge 10% of the FULL value of the property, NOT just on the part owned by the resident. This can amount to many thousands of pounds and is iniquitous. The company are benefitting from someone's death, and to even charge this fee, let alone 10% of the FULL value is appalling. Flats in particular are not selling (and the relatives have to pay full rent until the property is sold), and local estate agents won't touch them. Beware anyone thinking of buying a Platinum Skies property....
1/5
TrustpilotI have been the chef of Taunton…
I have been the chef of Taunton (quantock house) for 6 months and had the most amazing review and feedback from our residents…however there are issues with the management poor standards of compliance with health and safety over food storage as well as abusive attitude.
Thank you for taking the time to share your feedback regarding your experience at Quantock House. We appreciate all input from our team, including agency staff, and value your concern for our homeowners’ wellbeing. We want to assure you that the health and safety of our homeowners is our highest priority. We take any concerns regarding health and hygiene very seriously, and your reports have been thoroughly investigated to ensure that our standards remain exemplary. It is disappointing to hear that you feel there have been communication issues. We are committed to promoting a professional and supportive environment for all staff, and we will address your concerns to improve our practices and ensure that everyone feels valued and respected. We wish you the best and appreciate your efforts in upholding the standards we strive for at Platinum Skies.
5/5
TrustpilotFinches House Open Day
Attended the Platinum Skies open day at Finches House Retirement Village, Salisbury and had a great time. The buildings are lovely and the staff were very friendly.
5/5
GoogleAttended yesterday's open day at Finches House and it was a great experience.
5/5
FacebookPlatinum Skies homes are both very beautiful and very affordable, what's not to like?
;They may appear affordable when you first move in - the sting in the tale is that after 10 years - the service charge could well be what a person will received as a State Pension approx. 8,500/9,000 pounds, pus the cost of ground rent, car parking space and the biggest sting that the value of the flat could well be upto 100,000 pounds LESS than what you paid for it - all the extra luxuries you get
5/5
FacebookAffordability of retirement living
Lol...
5/5
GoogleRating only, no written review.
Hi Sprinty Nige, thank you for your 5 star review of our Platinum Skies Chapters, Salisbury retirement community. We really value your feedback and your excellent photos. The Platinum Skies team.
5/5
GoogleRating only, no written review.
Hi Sprinty Nige, thank you for your 5 star review of our Platinum Skies Chapters, Salisbury retirement community. We really value your feedback and your excellent photos. The Platinum Skies team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Platinum Skies's Salisbury office has 10 reviews across three platforms: 3 on Google, 2 on Facebook (across the whole business), 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Platinum Skies is rated 3.8 out of 5 across all 10 reviews, and 5.0 out of 5 on Google from 3 reviews, checked 9 October 2026.
Platinum Skies, Off Fountain Way, Wilton Road, Salisbury SP2 7FD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.