5/5
TrustpilotBrilliant sale through Godalming branch
We found that Hamptons in Godalming were attentive and professional at all times. They found us a very good buyer and the process of selling our home was relatively low stress. Thanks again!
Trusted Agent profile · Salisbury
Hamptons Salisbury Sales reviews
★★★★★
1,582 reviews across 2 platforms
54 Castle Street, Salisbury, SP1 3TS, SP1 3TS
Part of Hamptons, see every office.
Hamptons's office in Salisbury, at 54 Castle Street, is rated 4.3 out of 5 across 1,582 reviews on two platforms, including 128 Google reviews rated 4.8.
Reviews
Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
Trustpilot2/5
TrustpilotUnimpressed
The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic “can’t do” approach.
Agent replied · 24 October 2024
Thank you for leaving us a review. We treat customer service very seriously and are naturally disappointed to read your feedback. Please do contact customercare@hamptons.co.uk should you wish to raise this formally.
5/5
TrustpilotThank you Sana
We were very fortunate to have Sana Uddin as our last property manager at Hamptons.Living overseas, we have to rely totally on Sana to represent us in managing daily matters regarding the property on our behalf. Some of the problems involved were extremely frustrating. We commend Sana for her professionalism, patience, persistence and prompt follow through in solving these problems for us. Sana would also remind us of potential problems we were not aware of. Throughout our many years experience with Hamptons to manage our property, we are very thankful that they have saved the best for last in a sense, giving us a happy ending.
5/5
TrustpilotIncredibly Diligent and Helpful!
Anca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.
5/5
TrustpilotSana Uddin - Excellent
Sana Uddin is so good in communications and she has provided us excellent supports for everything in a timely manner: from maintenances to payment arrangements for a third party etc. This is extremely important to a landlord outside UK.
5/5
TrustpilotJacob was excellent!
Jacob was excellent. He was proactive and conscientious from the initial instruction to completion. Fully recommend Jacob and Hamptons for selling a property
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are delighted to read Jacob had such a positive impact on your experience with us. Customer feedback is very important and we look forward to sharing your review with Jacob and the team. Thank you again.
5/5
TrustpilotDavid Whiting is very helpful and very…
David Whiting is very helpful and very friendly. Thank you for your help, a great property manager.
5/5
TrustpilotProactive & Supportive
At first I was a bit intimidated by all the checks and docs required, but once I moved across,Hamptons and Charlie Fleetwood have been so tentative and willing to help. I appreciate their fairness, attention to detail and support in getting the rental apartment ready. The best part has been the great in after service needs, where they provide quick responses and a lot of proactive communication.
5/5
TrustpilotFantastic Rental Property Management Service
I have been a tenant for the past 4 years in a rental property managed by Trevor Scott and his team, on behalf of Hamptons. Always professional, efficient and lightning fast in dealing with any occasional issue outside of working hours. They made property renting an absolute pleasure.
1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
5/5
TrustpilotGreat Service
April has been really helpful with our move and went the extra mile to ensure that we had a good experience.
5/5
TrustpilotHamptons were great abs my best…
Hamptons were great abs my best experience while letting. Patryk and Victoria were very helpful with all the issues I had!
5/5
TrustpilotExcellent service and professionalism
I've always been treated well by Hamptons, who have been working with me as a tenant for five years. A typical biannual visit happened in September, when Mandy was, as usual, extremely polite, friendly - and always professional.
5/5
TrustpilotJudy Palethorpe has give first-rate service.
Judy Palethorpe has managed our rental property over the last eighteen months and could not have been more helpful. She keeps us really well informed, reacts very promptly and offers sound advice when needed. She has made what could have been a very difficult period for us as straightforward as possible and we are extremely happy with the service both she and Hamptons have provided.
5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
5/5
TrustpilotHamptons/SamanthaHunt
I am very happy with Hamptons and have been with them for years. In particular Samantha Hunt is on the ball and always quick to inform me of any problems, and get them sorted ASAP. Highly recommended.
5/5
TrustpilotRecommendation for Nikki Cullen Hamptons Tunbridge Wells
⭐️⭐️⭐️⭐️⭐️ 5 Stars, Outstanding Property Manager
5/5
TrustpilotBrilliant property manager!
As we lived abroad, it was very important to have a good property manager. Fortunately, Petrina has been brilliant. She has dealt with all the issues that have arisen over the years with great efficiency and care. I would definitely recommend her as a property manager!
5/5
TrustpilotDawn is actual dynamite…
Dawn is actual dynamite when something needs sorting! Or even if I just have a silly question
5/5
TrustpilotGodalming team thank you
My thanks to the Godalming team for their help on the sale of my late step-mother's house. Jason Harvey, Andrew Blagden, Pippa Kilby, Sue and Emma were all very helpful especially as we were not living at the property.
4/5
TrustpilotHamptons have looked after our flat for…
Hamptons have looked after our flat for many many years now...although I think the fees are high, (I think they are all expensive), the service has always been great. Recently we have had issues with a leak, and our service charge company have not been very helpful.. however Hamptons have been relentless in trying to help us with the issues, and keeping us informed.
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotAnca has been an amazing property…
Anca has been an amazing property manager. She always responds ASAP and communication has been really good!
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Hamptons Salisbury won ESTAS awards in one year, most recently 2018.
ESTAS winner in one year: 2018.
ESTAS awards by year, 2018
2018 1 Best in County ESTAS 2018 winners
- Best in County (1)ESTAS 2018
- Wiltshire: Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Hamptons Salisbury Sales
Has Hamptons Salisbury Sales won any awards?
Yes. Hamptons Salisbury Sales won Best in County (Wiltshire) at the ESTAS 2018 awards.
