Hamptons Salisbury Sales reviews

★★★★★ 5/5

Trustpilot

Renting with Hamptons

We've just come to the end of a four-year tenancy managed by Hamptons. Huge thanks to Sharon at the Stratford office for being so helpful throughout our tenancy and particularly while we tried to manage the end of our contract while also navigating a house purchase with ever-shifting dates! Having rented various properties with many different agents over the years, we can whole-heartedly say that our experience with Hamptons was by far the best. The few issues we experienced were dealt with promptly and effectively by the property management team (thank you Katie!). The check-out experience was also great - thank you Camillie for the swift communication.We would highly recommend renting with Hamptons. Thank you!

Alexandra · 27 April 2023

★★★★★ 1/5

Google

Very unprofessional company, do not buy or sell through them. The way they speak about each other, the lack of manners are vile. Avoid at all costs

Sara · 17 February 2026

★★★★★ 5/5

Google

Lucy, Chris and their team at Hamptons have guided us through a long and tough sales process. Lucy has been hugely enthusiastic, professional and optimistic throughout and she has been very well supported by charming and efficient staff in the Salisbury office. Importantly, they have worked hard to chivvy all parties between offers being accepted and completion. We are very grateful to all the Hamptons staff in Salisbury.

Rachel · 24 October 2019

★★★★★ 5/5

Trustpilot

Made Moving Easy from Start to Finish

We recently worked with the Hamptons Earlsfield team to rent a house and I couldn't recommend them enough. Our agent Vita was extremely professional from start to finish, from responding promptly to emails and helping us patiently through the whole process. On moving house we met the rest of the team in the Earlsfield office and they were all so helpful in ensuring our move was as stress free as possible. I would reccomend the Hamptons team to anyone.

Elena · 20 April 2023

★★★★★ 1/5

Trustpilot

Extremely disappointing experience with Hamptons at Whyteleafe House

I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution.

A · 27 April 2026

★★★★★ 5/5

Trustpilot

Brilliant service from Hamptons Godalming

I’ve just exchanged on a property and can thoroughly recommend Hamptons Godalming. Ross and Pippa were brilliant at managing viewings, responding to questions, and giving me regular updates. The team at Godalming were always available on the phone and were quick to respond giving me reassurance as a first time buyer that all the right things were happening at the right times.

Olivia · 6 May 2021

★★★★★ 1/5

Trustpilot

Hamptons consistently overcharges for…

Hamptons consistently overcharges for repairs when they manage your property.I have been a client of Hamptons for 3 years so I have had the opportunity to observe the pattern of behaviours when it comes to overcharging on various occasions. I have been into properties for over 10 years and use to do everything myself, so I know what things cost.When Hamptons send their plumber, it will cost you twice what a normal plumber will charge. For their roofer it is between 4 and 10 times the normal price. For me, the final straw was when they quoted me for 3 sashes windows that needed to be replaced. Not the whole frame, just the bottom sashes. Their quote came up to, all included, £ 12’089. I was so shocked by this price that I have asked my neighbour, who has similar job done to their window, for recommendation. Their tradesman quoted me, all included, £ 1920, for the same exact job. That is more than £ 10K overcharged!Hamptons regularly let dishonest tradesmen overcharged their clients because once the quote is higher than £ 1800, Hamptons can charge an extra 10% to “manage” the quote. That is on top of the 4% a month that I was already paying for management. In this example of the sashes that needed replacement, it would have generated over £1K net profit, directly in Hamptons pocket. I found it truly shocking. Obviously, I have terminated my contract with Hamptons as I don’t like to be taken for a ride. I just believe other people need to be aware of their practice.

Lili · 9 March 2023

★★★★★ 5/5

Trustpilot

I would like to add more than 5 stars…

I would like to add more than 5 stars for Hanna Hornstein, a kind person is always available. With Hanna if I have a problem with my apartment, she always manages to solve it and find the solution. I've never met people like that and I'm happy for that it's right to write it. Thanks Hanna for everything

Valentina · 23 July 2024

★★★★★ 5/5

Trustpilot

Hamptons - 5 Stars!

Paul and the team at Hamptons are truly fantastic, particularly Jocelyn who is the Property Manager for my properties. If there was an option for 6 stars then they would get it. They have taken all of the stress out of letting out my flat as a first time landlord. The whole process has been incredibly clear throughout and the team are incredibly knowledgeable regarding all of the obligatory rules and regulations. Nothing is too much for them. I am incredibly happy with the service provided by Paul and his team and could not recommend them more highly.

David · 22 February 2023

★★★★★ 1/5

Trustpilot

horrible 5 year…

We have had a horrible 5 year experience of Hamptons. Moving to another agency, thankfully!They are awful. Treat renters terribly, as if you are lucky they allow you to stay in their placesI would not recommend them to my worst enemy!They initially tried to move us into a house that had not even been cleaned! Things went downhill from there!

Martin · 15 June 2024

★★★★★ 5/5

Trustpilot

Very Professional

We have worked with Hamptons, for many years and can say that without question they are a very professional company. Property Manager Harjeet Kaur is extremely helpful and has an excellent understanding of the relationships between Landlords, tenants and contractors suppyling services. It can be very difficult to keep eveyone happy at the same time, and this is made very much easier by Harjeets communication and attention to detail. We highly recommend Hamptons, Harjeet and the team.

NS · 22 May 2023

★★★★★ 5/5

Trustpilot

Hamptons Sevenoaks letting team

The Hamptons letting team in Sevenoaks have worked tirelessly on our behalf with professional attitude over the last 12 Years .Thank you Mark Calum and Daisy for all your hard work and advice.J Murphy

Consumer · 18 June 2025

★★★★★ 5/5

Trustpilot

First class service…

I've always found Mandy Dorta and the team exceptionally helpful and quick to act when needed. First class.

Simon · 27 November 2025

★★★★★ 5/5

Trustpilot

Great experience with Hamptons

Firstly, quick response and assistance from Morgan to view the property was great. He helped us with timely updates and lady who supported in his absence was equally good. Then our experience with Property Manager Lucy has been excellent in fixing services issues we had when we moved in. I should not be missing out on 'Just Move In' team who helped setup necessary services for home. I am glad I found Hamptons and will come back to Hamptons for my future needs.

Ram · 6 February 2023

★★★★★ 5/5

Trustpilot

Max Barnes is always so responsive and responsible

Max Barnes is always so responsive and responsible - I never have to ask twice. Really appreciate all the support and care taken - specially as we live outside UK. It is very reassuring to know that Max and Hamptons takes such good care. We replaced a faulty oven and the coordination with the tenant was perfect. Thank you Max

Lisa · 4 June 2024

★★★★★ 5/5

Trustpilot

Trevor Scott

Trevor is the best Property Manager I have been allocated.Trevor is courteous, honest, reliable, organised and efficient. He has always been readily available by phone and email and he takes responsibility for work allocated to him, even following up on my decisions when necessary and liaising with other parties on my behalf.Thank you for all your help and best wishes.

Aanal · 28 May 2024

★★★★★ 5/5

Trustpilot

Top notch property manager

I would like to thank Hamptons team who took great care and excellent service of my property at Roehampton House since 2014-2022. Since then, I have gone through a couple of property managers which were all great but I would like to give a shout out to Minneaux Schandorf, the current property manager at Roehampton House whom we are very privilege to have known. We have not met personally but his service is above and beyond expectations. He has accorded me and my family with so much help and guidance during our move/transition. He seems like a very selfless person and needless to say, excellent in his job. With people like Minneaux and his team by your side , you will be in good hands either as tenant or landlord. Once again, thank you very much for such great service. Cheers!Stephanie AlbertoProperty owner

Stephanie · 5 January 2023

★★★★★ 5/5

Trustpilot

Hamptons Property Managing

Hamptons was our property manager for the last 3 years. They were always responsive and timely in handling any issues we had with the flat. I would particularly give mention to April Keane who went above and beyond for us. If Hamptons is letting and managing a property, you are in good hands.

Customer · 11 March 2026

★★★★★ 5/5

Trustpilot

We rented a property through Hamptons…

We rented a property through Hamptons who provided an exceptional service. When our landlord decided to sell the property, Hamptons went out of their way to find another property for us. I would particularly like to mention Sophie Winterson who managed to balance being professional along with patience, understanding and kindness. She went out of her way to ensure there was a smooth transition between houses, liaising with our old landlord and our new landlord - Sophie did this with positivity and cheerfulness. I cannot recommend Sophie, and the whole team at Hamptons, highly enough.

Sue · 19 December 2022

★★★★★ 5/5

Google

I wanted a fully managed service and as a first time landlord Jenny and Sally in Salisbury guided me through my options and arranged everything in a timely and professional manner. I can’t rate them highly enough.

Frank · 11 October 2025

★★★★★ 5/5

Google

Charlie and the whole Hamptons team have been amazing with our move, there was no question that was too small or insignificant, they made the whole process as easy as possible for us, thank you Hamptons team.

Elaine · 11 October 2025

★★★★★ 5/5

Trustpilot

Feedback on Hanna Horstein, property manager

Hanna has been an excellent property manager, coupling her keen attitude to care for others along with a problem-solving attitude that always leads to swift action. I’ve been liaising with Hanna for the last year or so and have had quite a few issues at my flat, which Hanna responded to very quickly and resolved effectively. She takes the time to listen to the issues, suggests any quick resolution based on her experience of similar issues and when it’s not in her hands, she escalates the issues appropriately. I also appreciate that she keeps me in the loop on the various steps when arranging any repairs and also takes the time to sympathise with the situation. It’s been evident that Hanna cares for the tenants and acts as their representative when speaking to landlords - an example of this was when she negotiated a compensation for me in response to some of the persistent issues at my flat.

Nishat · 23 November 2022

★★★★★ 1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

★★★★★ 5/5

Trustpilot

Charlie Fleetwood great!

My property manager Charlie Fleetwood is very supportive. She consistently demonstrated a high level of professionalism, efficiency, and dedication in addressing any concerns or issues that arise. Whenever I have reached out for assistance, she has been incredibly quick to respond and has always gone above and beyond to ensure that everything is promptly resolved to my satisfaction. Thank you!

Jiayin · 25 April 2024