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Eda reviews

4.6

★★★★★ Excellent

28 reviews across 1 platform

Anchorage Quay, Salford M50 3XL

Eda's Salford office at Anchorage Quay is rated 4.6 out of 5 across 28 reviews on 1 platform, including 28 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

28

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

2/5

Google

As an update: I had to reduce the number of stars as I felt that the service was inconsistent. Residents who moved in earlier received move-in gifts such as tote bag and a bottle. Upon asking the team, they mentioned that they ran out and had to re-order. However, I did not ever hear back from them. If they were genuinely interested in improving their services, they would have action on things and follow up. Just like the response to the initial review, whenever an issue came up, they want to sweep under the rug and cover it up rather than making a genuine effort to improve things. The specs of the apartment is quite good though. My experience is mixed. On one hand, management team is slow fix simple issues or respond to emails, while on the other hand, reception team is friendly and helpful. Professionalism of management team could improve, there was an issue with how the rent balance is appearing on the portal specific to my situation and I have raised it multiple times, but no response and the team merely told me to ignore it. That is not solving the concern at all. There were also instances where issues were not fixed prior to move-in. While they try to take the effort to get to know the residents, some of the questions asked can appear judgemental and made me uncomfortable.

Janice · 16 November 2025

Agent replied · 9 September 2025

Hi Janice, I’m sorry to see that you were only able to rate us 3*’s. I believe this issue with how your rent ledger was displaying is now resolved and that the delay was due to my assistant manager being on 2 weeks leave at the time you emailed her. Hopefully you are able to consider amending your review in the future, but if there’s anything else we can do in the meantime, please let us know! Thanks, Helen

3/5

Google

I lived at Eda for 12 months, and overall, I didn’t find the experience worth the price of the rent. The spec of the flats is fairly standard, good quality but nothing special. The living space felt smaller than other apartments at a similar price point, and the kitchen design isn’t very practical, with limited plug sockets that make using basic appliances like a microwave difficult. Management were generally unfriendly, and I never got much of a community feel from them. When we were in the process of buying a house, we asked to leave our tenancy two months early to avoid losing the sale, but Eda wouldn’t allow it unless we found someone to take out a full 12-month lease. Unfortunately, that meant we lost the house purchase. While I understand policies are policies, the lack of flexibility felt disappointing and unhelpful. During my time there, resident events seemed mostly geared toward families and children. It looked like they were beginning to change that before I left, but I can’t comment on how they are now. I also think it’s poor that Eda charge residents to use the coffee machine and printers, in other developments I’ve lived in, these were complimentary. Overall, it’s an okay place to live, very clean, good amenities, and convenient for the tram, but for the price, there are better value options nearby.

E · 29 October 2025

5/5

Google

Eda is beautiful and well-maintained with stunning views over Salford Quays and the city. The apartments and amenities are nice spaces to enjoy and finished to a high standard. The staff are lovely and very acomodating, especially Ade who is really friendly, welcoming and goes above and beyond to help... his name spelled backwards is Eda, so what more is there to say!!

Erin · 12 May 2025

Agent replied · 12 November 2025

Hi Erin, Thank you for leaving us such a lovely review! I’m really pleased to hear that Ade is making such a positive impact on your experience here at Eda, and we love the fact you’ve picked up on his name spelt backwards…. it was meant to be! Thanks, Helen

5/5

Google

I have been interested in Eda for some time now but I’ve never had the chance to have a look around due to being busy and not having time, well on Tuesday afternoon and I popped my head in just to have a look, I was greeted by the most kind, caring man on reception I think his name was Martin, he was understanding what I was talking about and was able to talk through and explain everything for me what a lovely man, I hope he gets the recognition he deserves!!!

Megan · 11 July 2025

Agent replied · 9 September 2025

Hi Megan, Thank you so much for your lovely review! Martin is thrilled to have received such amazing feedback, and I couldn’t agree more! Hopefully we will be welcoming you as a resident in the future! Thanks, Helen

3/5

Google

Stayed here for 1.5 years and really enjoyed the first year because of the location (literally right opposite the tram station), but it all went downhill after that as most of the OG team left and more and more people moved in. The gym started getting way too busy and was always being used by the resident gym trainer - it felt like it was *his* gym after a while as he always had group classes and one-on-one clients and it became more like a commercial gym rather than a resident gym. I literally saw him in the gym alllll the time and it got annoying because he would use up several equipment at once and take over the space. Also had a neighbour whose dog couldn't stop barking whenever he left home, and most people here don't train their dogs at all or clean up after them. Some people have HUGE dogs who get very antsy and anxious around people, which poses a safety risk for other tenants and their dogs. Personally I don't think very large-sized dogs should be allowed in apartment buildings and that all pets should be trained & cleaned up after. The Co-op downstairs was convenient when it first opened but it became so bad - payment issues, bad produce, expired products - but this has nothing to do with Eda of course. Except the fact that schoolkids and homeless people are constantly loitering around that area and sometimes bothering people around, so the surrounding area just started feeling more dodgy/unsafe in general. The staff used to be so friendly and warm but not anymore

Firah · 16 January 2026

5/5

Google

I had an incredibly positive experience with Eda and its management team. Due to an unexpected job loss right before my move-in date, I found myself in a very difficult position. Although they were under no obligation to do so, they chose to refund both my deposit and rent in full, and I can’t thank them enough! Their kindness, understanding, and professionalism during a stressful time was just incredible, and speaks volumes about how they treat people, not just tenants. I’m genuinely grateful for the way they handled the situation and wouldn’t hesitate to recommend them to anyone looking for a place with a management team that treats you like a human being!

Laura · 16 January 2026

5/5

Google

This is my 7th month at Eda Salford Quays, and all the staffs have been consistently exceptional and proactively making residents feel welcome. I would like to give a special thanks to Bernard, who kindly assisted me today and always greets everyone with a warm and friendly smile.

Deesidum · 12 May 2025

5/5

Google

I had a great experience living at EDA. The building is well-maintained, and the management team is always helpful. A special shoutout to Bernard, he consistently went above and beyond to make sure everything ran smoothly. His professionalism and friendly attitude made a real difference!

Yoli · 12 May 2025

5/5

Google

I just moved into the building and I am very glad about the quality of the flat, the communal areas are amazing ( cinema, social living, garden, and gym) and the staff had been very helpful with all the move-in logistics, especially Selina & Luis!

Daniel · 1 October 2023

Agent replied · 26 August 2024

Thank you for the fantastic review! We're thrilled you're enjoying the quality of your flat and our amazing communal areas. It's great to hear that Selina and Luis were especially helpful with your move-in logistics. We're here to make your experience as smooth as possible.

5/5

Google

Had a great experience viewing Eda at Salford Quays. The building and amenities were super impressive, and everything was really well presented. Huge thanks to Selina for making the whole process so smooth. She was friendly, knowledgeable, …

Reiss · 16 May 2025

5/5

Google

amazing building with amazing views. Topped off by five star amenities and an amazing front of our team headed by steve! Gym is probably the best gym in Salford / Manchester

Jimmy · 29 March 2024

Agent replied · 26 August 2024

Thank you for the glowing review! We're thrilled you enjoy our spectacular views, top-notch amenities, and exceptional team, We take pride in offering the best experience, including our outstanding gym facilities.

1/5

Google

Unfortunately this building is let down by management and their lack of communication with reception staff and third parties. With rental prices competing with city centre apartments you would expect the running of this building to be a lot better than it is

Joseph · 25 July 2025

Agent replied · 12 November 2025

Hi Joseph, I’m sorry that we weren’t able to assist you with revoking a parking ticket recently. I can understand this was disappointing for you but I have explained the reasons why in our emails. I’m not aware of any other concerns you have raised with the team, but if there’s anything else, please let us know. Thanks, Helen

5/5

Google

Eda has to be one of the coolest buildings on the market right now. The apartments are really stylish and well designed, same goes for the amenity spaces which include a really cosy cinema room and fully equipped gym. The staff on site is super friendly, Josh showed me around and was so welcoming., they really go the extra mile to make you feel at home. I must say that it exceeded my expectations. Can't wait to move in and enjoy the waterfront walks along the canals to Media City.

Christopher · 30 November 2023

Agent replied · 26 August 2024

Thank you for the fantastic review! We're thrilled you find Eda to be one of the coolest buildings around. It's wonderful to hear that you appreciate our stylish apartments, well-designed amenities, and our friendly staff. We strive to exceed expectations and make our residents feel at home.

5/5

Google

EDA is hands down the best apartment complex I have lived in. From a state of the art gym, to comfy and welcoming social areas, the building is truly a vertical community of warm and friendly people. This experience is truly created by the …

Sanjay · 16 May 2025

Agent replied · 9 September 2025

Hi Sanjay, Thank you so much for the amazing review! … More

5/5

Google

EDA has been one of the best places I have lived. The people here are friendly and make getting settled here so much better, it really feels like home. Thank you especially to Dan, a man of many talents and jack of all trades, he has been an amazing help!

Cheshire · 5 March 2025

Agent replied · 16 April 2026

Thank you for the great review! We're really pleased to hear that the team have made such a positive impact, and the shout out for Dan will mean so much to him!

5/5

Google

I've been going to the gym about 50% more on an average due to how great it is and its open late in the night. This has helped me lose 4 kgs since moving to Eda about a couple of months back. …

Ritwik · 16 April 2025

Agent replied · 22 October 2024

Thank you for giving us 5 stars!

5/5

Google

I love Eda man. I came here and it totally changed my perspective of Manchester. I usually live in town but being here has been so quiet, productive and extremely friendly. There’s dogs, couples, families and kids, this makes it so …

Season · 16 April 2025

Agent replied · 16 April 2026

Thank you so much for the review! It's amazing to hear what a difference living at Eda has made to your life and … More

5/5

Google

I REALLY love using the Gym at Eda!! The facility is always clean and Ade always has an amazing playlist playing in the background making the workout session very enjoyable💃💪🏾. LOVE IT!!! …

Florise · 11 July 2025

Agent replied · 9 September 2025

Hi Florise! Thanks for the great review! Our gym is definitely a favourite with residents, and I’m so pleased you’re enjoying your workouts! …the playlist is here to stay! Thanks, Helen

5/5

Google

Living at Eda has been nothing short of exceptional. From the moment I moved in, I’ve felt completely at home. The facilities are top-notch, the atmosphere is vibrant yet comfortable, and everything is so well-maintained. …

Aman · 16 May 2025

Agent replied · 9 September 2025

Thank you so much for the amazing review! We’re so pleased that you’re enjoying your time at Eda and that the team, … More

5/5

Google

Lived here for 8 months already and the guys here are lovely. The amenities are sparkly clean and brand new. I've loved every minute! The staff are all very welcoming ❤️

William · 12 May 2025

Agent replied · 9 September 2025

Hi William, Thank you so much for the great review! … More

5/5

Google

A lovely building with a great team behind. From my viewing to my move in day, the staff were really welcoming and great to work with. Stylish apartment with top notch amenities including the communal areas, gym, cinema room, well worth it.

Peter · 27 June 2024

Agent replied · 26 August 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience from your initial viewing to your move-in day. It's fantastic to know that our team made you feel welcome and that you’re enjoying the stylish apartment and top-notch amenities. We strive to provide a great living experience and are delighted to hear that it’s well worth it for you. If you ever need anything or have any suggestions, please don’t hesitate to reach out. Welcome to your new home!

5/5

Google

I would like to say special thank you for Michael who came to fix something in my apartment the same day and for Martin who helped sorting it out 🙏🏼 truly appreciate it!! …

Greta · 13 October 2025

5/5

Google

Had a viewing for a two bedroom apartment at Eda from the lettings manager Josh, who was really helpful in showcasing what the apartments had to offer. The building has great facilities and shared spaces, and the apartments themselves look even better than the photos online. Definitely recommend checking them out.

Max · 1 October 2023

Agent replied · 26 August 2024

Hi Max, Thank you so much for taking the time to share your experience with everyone. We hope to see you move into Eda soon. Thanks The Eda Team.

5/5

Google

I was coming home from work last week and walked past EDA in Salford Quays. I finally decided to check it out as I've only ever gone past on the bus... it was a very pleasant surprise!! …

Donna · 16 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Eda's Google reviews

Questions about Eda

How many reviews does Eda have?

Eda's Salford office has 28 reviews across 1 platform: 28 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Eda's rating?

Eda is rated 4.6 out of 5 across all 28 reviews, and 4.6 out of 5 on Google from 28 reviews, checked 9 October 2026.

Where is Eda's Salford office?

Eda, Anchorage Quay, Salford M50 3XL.

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