Every review we hold for the Rushmoor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Charles and Co. They helped me find a beautiful house and supported me every step of the way, even with the small details I wasn't sure about. Their attention to detail and dedication made the whole process smooth and stress-free. Highly recommend!
Michelle · 25 August 2025
Agent replied · 22 December 2025
Thank you so much for your wonderful feedback. We are delighted to hear that you found the perfect home and that our team was able to support you through every step of the process. Attention to detail and making the experience smooth and stress-free are exactly what we strive for. We truly appreciate your recommendation.
★★★★★ 5/5
GoogleMy family and I rented a property from Charles and Co over the last two years, The whole process was made very easy and uncomplicated coupled with a friendly service. Any maintenance issues for our rental were quickly seen to by professional tradesman, 'a great service and stress free' what more could you want....! Highly recommend.
Tony · 16 March 2025
Agent replied · 8 August 2025
Thank you for your kind words Tony.
★★★★★ 5/5
GoogleAmazing and they're are really nice and good listeners ,polite when talking to them and they know what they're doing when speaking about their job is would like to encourage everyone looking for apartments to try them you will love it
Tracey · 18 August 2025
Agent replied · 22 December 2025
Thank you so much for your kind words! We truly appreciate your feedback and are glad you had a positive experience. It means a lot to us. If you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleMy family rented property from charles and co from 2020 . They are really polite always ready to help . Great company and highly recommend
Subnam · 1 December 2025
Agent replied · 22 December 2025
Thank you Subnam. We are thrilled to hear you find our team polite and helpful. It means a lot to us that you have had such a positive experience. We truly appreciate the recommendation.
★★★★★ 5/5
GoogleWhat great people to deal with. The photographs taken of my house were very good. I was happy with the commission rate and they found me a lovely buyer really quickly. I felt the advice given during the selling process was fair and genuine.
Claire · 17 April 2025
Agent replied · 8 July 2025
Thank you Claire for your lovely review and for trusting us with the sale of your property. Your feedback means a lot.
★★★★★ 5/5
GoogleI've had an excellent experience with this estate agent. They are always polite, professional, and incredibly efficient. They consistently find reliable renters and handle everything with great care and attention. I highly recommend their services.
Jarun · 25 May 2025
Agent replied · 22 December 2025
Thank you so much for your wonderful review. We truly appreciate your trust in us to find reliable renters and manage everything smoothly. Your recommendation means a lot, and we look forward to continuing to support you in the future.
★★★★★ 5/5
GoogleCharles and Co have been a problem free letting agent for my property since 2007 and am happy for them to continue.
Hywel · 9 May 2025
Agent replied · 26 July 2025
Thank you so much for your kind words and for taking the time to leave a review. We're truly grateful you chose us to manage your property and trust us with your investment. It's a pleasure working with you, and we're committed to continuing to provide the best possible service.
★★★★★ 5/5
GoogleThey provide a great service. I have been a long term tenant and they are very helpful and professional.
Tawanda · 28 March 2025
Agent replied · 8 August 2025
Thank you Tawanda for the review.
★★★★★ 5/5
GoogleGreat landlords, was in a managed property of theirs for 8 or 9 years and they were always very approachable and helpful.
Adrian · 9 February 2025
Agent replied · 22 February 2025
Thank you for your kind words.
★★★★★ 5/5
GoogleExcellent customer service
Agartha · 17 December 2025
★★★★★ 1/5
GoogleAwful, just awful, so rude to customers, dreadful people, just don't!
Russ · 9 August 2023
★★★★★ 5/5
GoogleRating only, no written review.
Rumbie · 24 September 2025
Agent replied · 22 December 2025
Thank you for your rating.
★★★★★ 1/5
GoogleHe had a very rude and condescending attitude, would not recommend.
Claire · 26 October 2017
★★★★★ 5/5
GoogleRating only, no written review.
Bhim · 9 February 2025
Agent replied · 22 February 2025
Thank you Bhim for the 5 stars.
★★★★★ 1/5
GoogleRating only, no written review.
Mohammed · 8 August 2024
★★★★★ 1/5
GoogleRating only, no written review.
Mark · 9 August 2022
★★★★★ 1/5
GoogleRating only, no written review.
Simon · 25 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
SATISFY · 25 October 2021
★★★★★ 4/5
GoogleRating only, no written review.
Sam · 25 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
Carl · 25 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.