Every review we hold for the Runnymede office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 22 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotI have had a great experience at buying me new first home
I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.
Sophie · 8 September 2026
★★★★★ 5/5
TrustpilotWe had Chante show us around our dream…
We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!
Cadi · 21 August 2026
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.
Mr · 31 August 2026
★★★★★ 5/5
TrustpilotWe sold our house through Chancellors…
We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.
Cornerstone · 19 August 2026
★★★★★ 5/5
TrustpilotJessica is very professional and easy…
Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.
AHG · 13 May 2026
Agent replied · 22 May 2026
We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 22 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
TrustpilotA good example of professionalism. Chancellors act proactively and Ella…
Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.
Gillian · 14 May 2026
Agent replied · 22 May 2026
We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!
★★★★★ 5/5
TrustpilotCharlie was great throughout the whole…
Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.
Mr · 15 May 2026
Agent replied · 22 May 2026
We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Dikshya · 14 September 2026
★★★★★ 1/5
TrustpilotLandlord's perspective - terrible
From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.
Simon · 13 May 2026
Agent replied · 22 May 2026
Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.
★★★★★ 5/5
TrustpilotGrateful for our property manager.
We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)
Charlotte · 11 September 2026
★★★★★ 5/5
TrustpilotLuke will go a long way
Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.
Mrs · 4 September 2026
★★★★★ 5/5
TrustpilotI would like to give a big thank you to…
I would like to give a big thank you to Jamie Woodman, recently we got a broken doorhandle in our flat and Jamie commented with us clearly and made sure we are in the loop when the issue will be fixed. Thank you Jamie :)
Tamas · 21 January 2026
Agent replied · 22 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotGreat service
Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊
Michael · 17 March 2026
Agent replied · 20 March 2026
We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.
★★★★★ 5/5
TrustpilotI cannot fault Maria
I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.
Jo · 19 March 2026
★★★★★ 5/5
TrustpilotChancellors are wonderful with their…
Chancellors are wonderful with their dealings, especially Jamie, she is very helpful and very organised professional. Every query and concerns addressed completed with in the time frame.Highly recommended
Mr · 13 May 2026
Agent replied · 22 May 2026
We appreciate you sharing your wonderful experience! We're so glad our team was helpful, organized, and addressed your queries promptly.
★★★★★ 5/5
TrustpilotThe best agent
I would like to see a big thank you to Chancellors Letting Agent south east management team. Dana to be precise - this is a thank you for all your hard work and patience. I would also like to say thank you to Maya, John, and Liberty. They always attend to my call and every issue I have at the Property. I have used different Letting agencies overtime but the experience I have had with Chancellors has been easy and seamless. Their communication level is clear, respectful, and very understanding. If you are looking at renting or buying a property go to Chancellors - the entire team are trustworthy and of great help.
Joan · 21 November 2025
★★★★★ 5/5
TrustpilotFrom day one when i enquired about the…
From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic
Mr · 4 September 2026
★★★★★ 5/5
TrustpilotWe cannot recommend Maedeh highly…
We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.
Rayna · 22 September 2026
★★★★★ 5/5
TrustpilotGreat team!
We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewings. Jordan and Kirsty have gone out their way to help us find the house of our dreams. They know their customers well and are always at the end of the phone to answer any (silly) or important questions.
Sam · 13 May 2026
Agent replied · 22 May 2026
We appreciate your positive feedback. We're happy to hear that our team secured a great buyer for your house. We're glad our communication and detailed feedback were helpful, and that we could help you find your dream home.
★★★★★ 5/5
TrustpilotAlways have a good experience dealing…
Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!
Sasha · 10 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
