Trusted Agent profile

Ellis Brooke reviews

★★★★★ Excellent

173 reviews across 1 platform

Unit 10, Sir Frank Whittle Business Centre, Great Central Way, Rugby CV21 3XH

Ellis Brooke's Rugby office at Unit 10 is rated 5.0 out of 5 across 173 reviews on 1 platform, including 173 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

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5.0 / 5

173

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Ellis Brooke. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

Before I decided to put my house on the market I’d noticed Ellis Brooke ‘For Sale’ boards around and how quickly ‘Sold’ signs appeared. So I chose Ellis Brooke to market my home for me. The whole process was prompt and efficient, with impressive photography and details, which quickly attracted viewings and offers, leading to a sale. All through the process I felt supported by Paul whose calm, practical approach was exactly right. Ellis Brooke and Paul made a potentially very stressful time as manageable and straight forward as it could possibly be. Thank you.

Christine · 26 March 2026

Agent replied · 16 April 2026

Thanks for choosing Ellis Brooke Christine. We’re so pleased your experience with us was positive and stress free.

5/5

Google

First time selling a house & decided to go with Ellis Brooke based on the reputation online combined with the impression made when valuing the property and can honestly say there were no regrets. From start to finish Paul was straight-talking, knowledgeable & most importantly highly communicative. The use of an online portal helped provide a quick & easy insight into buyer interest, viewing notes & sale progress, and crucially, Paul found a buyer within weeks of the house being marketed. I won't hesitate to use Ellis Brooke again in the future.

Joe · 19 March 2026

Agent replied · 16 April 2026

We’re so pleased you have no regrets selling your home with Ellis Brooke and you found us to be honest and transparent. Great to work with you Joe.

5/5

Google

Having recently purchased my first home through Ellis Brooke, I've been incredibly impressed with their service at all stages of the process! Paul has been absolutely brilliant throughout, talking me through the process from the start and has been very professional yet also very friendly and approachable, responding really promptly to all the questions I had, and providing advice as needed. Having the Property File was really helpful to see both my and the seller's progress with all the stages to go through. Overall, the whole experience from start to finish has been really stress-free, thank you so much Paul for all your hard work to make this happen, it really is appreciated! And I'll definitely be recommending Ellis Brooke Estate Agents to others!

Katherine · 16 March 2026

Agent replied · 16 April 2026

Great to hear that you felt supported and our guidance and responsiveness made a difference. Thank you for taking the time to share your experience.

5/5

Google

Ellis Brooke guided us through every step of both our sale and our purchase to a high standard. Even when processes became difficult due to events elsewhere in the chain, Paul and Jemil kept us informed and advised every step of the way - always professional, friendly and available. Would heartily recommend and will be looking for these guys again next time we need an estate agent!

Michael · 13 April 2026

Agent replied · 16 April 2026

Glad to hear that you found our team professional and friendly Michael. Thank you for the review, we appreciate it.

5/5

Google

We recently sold through Ellis Brooke and couldn’t be happier with the experience. The whole process was handled professionally from start to finish, and they genuinely helped take the stress out of what can was quite overwhelming time, especially as we were expecting a baby! A special mention to Jemil, who worked incredibly hard behind the scenes to keep everything moving smoothly. His communication and persistence made a huge difference, and we really appreciated all the effort he put in. Ellis Brooke made a stressful time that much easier, and we’d highly recommend them to anyone looking for a reliable, proactive estate agent.

Nick · 14 December 2025

Agent replied · 14 January 2026

Thank you for such a thoughtful review Nick, it's appreciated. We're so glad that we could take the pressure off at such an important time.

5/5

Google

Paul was amazing from start to finish of our purchase and has restored my faith in estate agents! He is friendly, professional and reliable. He took the time to explain everything clearly and was always happy to answer questions or provide a recommendation. He guided us through the process even more effectively than our solicitor and we couldn't have made it to completion without his help! I wouldn't hesitate to recommend Ellis Brooke!

Katie · 16 February 2026

5/5

Google

Jemil and Paul were fantastic when I bought my Property. They were always available and extremely helpful. When it came to viewing properties they were very accommodating and will always work around both the Seller and Buyer. They are very Professional and I would recommend them.

Steve · 31 December 2025

Agent replied · 14 January 2026

Thanks for your recommendation Steve, much appreciated.

5/5

Google

The only way I can sum up the service and professionalism from Paul and Jemil is perfect. Right from the first meeting, to the photos and then the listing the service was top notch. The contact and updates all the way through the sales assured me I was in safe hands. Viewings arranged within the first few days and a sale secured. They even went above and beyond by helping drag the solicitors kicking and screaming across the line for a completion date. I’d recommend these guys to anyone. Great service!!

Neil · 7 December 2025

5/5

Google

Jemil and Paul were absolutely fantastic from start to finish! I knew from the moment Jemil came out to value our house that it would be Ellis Brooke we used. We found them to be open and transparent about viewings and feedback and they secured an offer for us within 10 days! We were lucky enough to have an offer accepted on another one of the properties that they were selling which made the process even easier! I can't thank you both enough for everything and helping us get into our forever home!

Emma · 9 December 2024

Agent replied · 23 December 2024

We are so pleased that you took the time to write us a review Emma. You were a pleasure to work with.

5/5

Google

Paul was my contact at Ellis Brooke in buying a property. I'm a first time buyer, so the process felt pretty daunting. However, Paul put me at ease immediately. He took the time to explain the whole process, and reassured me with realistic expectations as to what needed to be done, when and by whom. His knowledge of the local market is excellent, and he demonstrated true professionalism, empathy and good humour throughout the entire process. He was most definitely a calming influence and guiding hand when reviewing a Level 3 Building Survey report on a Victorian property!! Thank you, Paul. I'm so happy with my new home.

Justin · 1 December 2024

Agent replied · 23 December 2024

Thanks Justin. That’s really kind of you and we are so happy that you are enjoying your first home!

5/5

Google

Paul & Jemil were both compassionate under the circumstances of selling my late mum & dad's property, from start to finish i was given the best support & was given a fantastic sales process that obtained the final sales price that i required and that was obtained in the end result. The Ellis Brooke Sales Dashboard will keep you informed with updates throughout the process. I would highly recommend this Estate Agent to market and sell your property. Regards Michael Scotney

MDS114 · 21 November 2024

Agent replied · 8 December 2024

Thank you for the lovely review Michael. We are really glad that you found our way of working to be supportive under the circumstances.

5/5

Google

Jemil and the team were fantastic from initial conversations to the final elements of the house sale. The wide range of networks and contacts allowed us to obtain a variety of offers and potential buyers. His marketing strategy and campaign is second to none. Fantastic photography and video tours. Would highly recommend for both purchase and sale and is a cut above the rest in the market.

Dan · 16 March 2026

5/5

Google

Paul at Ellis Brooke Estate Agent was brilliant throughout the entire sale of our property. Clear communication at all times, and always dealt with us with professionalism, understanding, patience, and most of all humour! What truly stood out was Paul’s dedication to achieving the best possible outcome for us. When there was frustration, he dealt with it calmly and empathetically. I highly recommend Ellis Brooke to anyone looking to buy or sell property, the experience was first-rate from start to finish!

Samantha · 8 November 2024

Agent replied · 22 November 2024

Thanks so much Sam! That’s a lovely review and we are so pleased everything came together when it needed to.

5/5

Google

We could not recommend Ellis Brooke enough! Paul, Jemil and Chris were all professional yet friendly. Paul went above and beyond what we could have ever imagined, all emails were answered promptly and he made our selling experience as easy …

Emily · 16 January 2026

Agent replied · 16 April 2026

Great to hear it was a simple and straightforward selling experience for you Emily. Thank you for the recommendation.

5/5

Google

We sold our house very quickly & professionally this summer 2025, as soon as I met Paul I knew I’d choose them didn’t even contact anyone else, they didn’t disappoint, good communication, nothing was to much trouble, Jamil was also …

Vicky · 16 January 2026

Agent replied · 14 January 2026

You're welcome Vicky, thank you for your recommendation.

5/5

Google

Chris has helped us sell and buy properties before, always with professionalism, attention to detail, warmth and a caring attitude. Chris has a knack of ensuring your completely informed, at the centre of any decisions, your opinion is heard and is able to ‘read the room’, perfectly! I would recommend Chris to anyone wanting to get the most out of selling their house, without all the nonsense. Also having your best interest when buying. Thank you

Christy · 18 December 2024

Agent replied · 9 January 2025

Thank you so much for the lovely review! It's great to see that Chris is so highly regarded by his clients.

5/5

Google

We had such a positive experience with Ellis Brooke, and we genuinely couldn’t be happier with the service we received. From the very first conversation, the team made us feel supported and well looked after. Nothing ever felt like too much trouble, and their communication was always clear, friendly, and reassuring. They guided us through each step with real care and professionalism, which made the whole process far less stressful than I expected. We truly felt they had our best interests at heart, and that meant a lot. We're incredibly grateful for their help and would happily recommend them to anyone looking for an estate agent who is not only knowledgeable, but also genuinely kind and committed to doing a great job.

Mike · 19 March 2026

Agent replied · 16 April 2026

We appreciate you taking the time to share your experience. We’re especially glad you felt supported and looked after from the start. Thanks again for your trust and recommendation.

5/5

Google

From the outset, Paul was informative and set our minds at ease with regards to the whole process of selling and buying a new home, which is a daunting prospect for anyone. Our house sold relatively swiftly and we were further guided all the way down getting the keys to our eventual new home. Jemil managed our sale through the more challenging stages and was ALWAYS available to be contacted with queries and concerns, and on many occasions, out of normal working hours. Ellis Brooke was recommended to us by a good friend. When our neighbours who were also selling with another agency failed to get any credible offers, we recommended Paul and Jemil to them. They sold their current home and found their new one in less than 2 weeks! Ellis Brooke are a steadily growing agency with a reputation and track record to rival the longer established agencies in Rugby. Thank you Paul and Jemil!

Robert · 24 September 2024

Agent replied · 24 October 2024

Thanks for sharing your experience Rob. We're really glad we were able to make the process of selling your home feel more manageable. It means a lot to us that you not only chose Ellis Brooke, but also felt confident enough to recommend us to your neighbours. That’s the highest compliment we could ask for. Wishing all the best in your new home!

5/5

Google

Ellis Brooke delivered exceptional service throughout both the sale of our previous home and the purchase of our new one. From start to finish, Paul and Jemil were incredibly supportive and attentive. Paul’s extensive experience as a solicitor proved to be an invaluable asset in navigating and resolving complex conveyancing issues. Their professionalism and dedication ensured a smooth and stress-free experience. We are thrilled with our new home and wholeheartedly recommend Ellis Brooke for anyone in need of reliable and expert conveyancing services.

Alex · 24 September 2024

Agent replied · 24 October 2024

Thank you for your positive review Alex. We’re so pleased that your experience was smooth and stress free throughout.

5/5

Google

I genuinely can't speak highly enough of Ellis Brooke Estate Agents, and particularly Jemil Antoni. From the initial viewing, they were courteous and professional. There was absolutely no hard sell and Jemil went way above an beyond. He would provide regular updates and spend huge portions of his time chasing all the solicitors/agents of those involved, right throughout all those in the sale chain to push the transaction through. I know cynics will say 'it's his job' and 'he just wants to get paid', but I have plenty of experience of supposedly bigger and more reputable agencies, and I assure you they don't come close to this company. I will certainly be using Ellis Brooke again in the future, and implore anyone else who are thinking of moving, to get these guys in.

James · 25 July 2024

Agent replied · 24 August 2024

Thanks for the kind review James. We appreciate you taking the time to share your experiences with us. Hope you’re enjoying your new home.

5/5

Google

Jamil and Paul seamlessly led us through our sale and purchase providing a realistic sale price with supporting data, kept us informed regularly with no chasing required and navigated the challenging moments on our behalf, tirelessly driving the conclusion of our move. I have now moved 3 times and have worked with Paul and Jamil through each house move with the same top quality experience. Their friendly, no fuss approach makes a potentially stressful experience a pleasure knowing you are in trusted safe hands. Thanks again for making it all happen! Outstanding service, highly recommend!

Emily · 25 July 2024

Agent replied · 24 August 2024

It’s always a pleasure working with you Emily. We’re so grateful you sought us out and trusted us again with the sale of your home.

5/5

Google

We have always had a fantastic experience with Chris and now he is at Ellis Brooke, we will have no hesitation in using him again. He guided us expertly through both the sale of our property and the purchase of our new home. His professionalism, communication, and attention to detail made the entire process much smoother and stress-free. Highly recommend Chris for anyone looking to buy or sell in the area.

Alexandra · 7 December 2024

Agent replied · 23 December 2024

We are so pleased to hear about your good experiences with Chris. Thank you for taking the time to leave a review.

5/5

Google

I couldn’t be happier with the friendly and professional service I received. Communication was excellent and I was kept informed and felt supported throughout the sale. Paul was always always available and responded in a very short time to my messages and calls. It was a difficult time for myself and the family and Paul was so understanding and helpful. I wouldn’t hesitate to recommend Ellis Brooke. Thank you.

Janet · 7 December 2025

5/5

Google

Highly recommend Ellis Brooke Estate Agents. Paul and Jemil were fantastic throughout my house sale. Prompt, efficient and friendly - made the whole process as easy as possible. Thank you so much guys!

Louise · 7 January 2026

Agent replied · 16 April 2026

Pleasure to work with you Louise. Thank you for the recommendation, we appreciate it.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ellis Brooke's Google reviews

Questions about Ellis Brooke

How many reviews does Ellis Brooke have?

Ellis Brooke's Rugby office has 173 reviews across 1 platform: 173 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Ellis Brooke's rating?

Ellis Brooke is rated 5.0 out of 5 across all 173 reviews, and 5.0 out of 5 on Google from 173 reviews, checked 9 October 2026.

Has Ellis Brooke won any awards?

Yes. In The Trusted Agent 2026 awards: Ellis Brooke, Rugby won Trusted Agent.

Where is Ellis Brooke's Rugby office?

Ellis Brooke, Unit 10, Sir Frank Whittle Business Centre, Great Central Way, Rugby CV21 3XH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.