Every review we hold for the Royston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
YH · 8 September 2026
Agent replied · 22 September 2026
Hi YH Wong,
We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotStuart
Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.
Viorica · 21 August 2026
Agent replied · 22 September 2026
Hi Viorica,
We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
Trustpilotgreat customer service
Rhodri was very helpful and provided me with all the information as requested. would highly recommend
Ruth · 16 February 2026
Agent replied · 23 February 2026
Hi Ruth,
We're happy to hear that the information provided was helpful. We appreciate your recommendation and thank you for your positive feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotKind, helpful and professional
Throughout our buying process Linden Homes’ staff have been very helpful and supportive. From the sales representatives to the site managers on the development we were treated with care and given fantastic treatment. Sales representatives were very helpful and fast to respond to any questions and have accommodated all our queries and supported us where we weren’t sure. Denice and Dan are exemplary sales professionals and have made what could easily be a stressful buying process a total joy and always left my partner and I with smiles on our faces. Can not recommend Linden homes enough for either their homes or theirs fantastic customer service.
Hugh · 18 September 2025
Agent replied · 23 September 2025
Hi Hugh,
We're happy to hear that our team provided such helpful and supportive service during your home buying experience. It's great to know the sales representatives and site managers made the process a joy. We appreciate your kind words and are grateful for your recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Thomas · 17 May 2026
Agent replied · 29 May 2026
Hi Thomas,
We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRachel was very helpful and answered…
Rachel was very helpful and answered all my questions and was very knowledgeable.
Daina · 15 February 2026
Agent replied · 23 February 2026
Hi Daina,
We're happy to hear that you found our team member helpful and knowledgeable! We appreciate you taking the time to share your positive experience.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotExcellent Experience
I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.
RDay · 23 August 2026
Agent replied · 22 September 2026
Hi RDay,
We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRhodri was excellent and answered all…
Rhodri was excellent and answered all of our questions. Very professional
Hasnaan · 19 February 2026
Agent replied · 23 February 2026
Hi Hasnaan,
We're happy to hear that our team member was able to meet your needs and provide you with a professional experience. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Ella · 11 December 2025
Agent replied · 24 December 2025
Hi Ella,
We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe had an initial visit today and the…
We had an initial visit today and the staff were so incredibly helpful and welcoming. We look forward to potentially continuing our house moving journey with you.
Rachael · 3 October 2026
Agent replied · 10 October 2026
Hi Rachael,
Thank you for taking the time to share your feedback with us. We are delighted to hear that our team made a great first impression during your visit. It is wonderful to know that you felt so well looked after, and we would be thrilled to assist you further as you take the next steps in your home buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSo far the people we are dealing with
So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.
Dev · 24 April 2026
Agent replied · 29 May 2026
Hi Dev,
We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotThe Sales Department namely Sara L
The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon
Dominic · 4 September 2026
Agent replied · 22 September 2026
Hi Dominic,
We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJeanette and Jess have been amazing
Jeanette and Jess have been amazing! The whole team at Linden have been great too. We couldn't be happier in our new home and have felt really looked after throughout the whole process.
F.T · 15 August 2026
Agent replied · 22 September 2026
Hi F.T,
We are so happy to hear how amazing your experience has been with our team! It's wonderful to know you are happy in your new home and felt well-supported throughout the process.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHelped us to purchase our home
We have been supported in all stages of our purchase of the Linden Homes house and specifically Megan has been incredibly knowledgeable and supportive and helped us make our decision very easily. We are not at Exchange yet but I can highly recommend how professional they have been so far.
Ollie · 22 November 2025
★★★★★ 5/5
TrustpilotWe had a fantastic experience buying…
We had a fantastic experience buying from Linden homes, at Edwalton Fields. Mora our sales consultant couldn’t have been more helpful, took us through every stage and kept us informed. Our Site manager Billy made sure that every detail was taken care of and they both made us feel valued . The build quality is great, yes there were a few minor snags, but nothing more than you’d expect buying a new home but were put right straight away. I would have no hesitation in recommending anyone to buy a house at Edwalton Nottm.
Laurence · 4 December 2024
★★★★★ 5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Sonia · 1 May 2026
Agent replied · 29 May 2026
Hi Sonia,
We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVisiting site found staff very…
Visiting site found staff very welcoming, spent time viewing different properties of intrest , and disscussed options available, returned for another visit and had the same service as before lovely site and good value for money, for people looking to move into a new build this is a nice area and site to consider
Kim · 19 February 2026
Agent replied · 23 February 2026
Hi Kim,
We're happy to hear that you found our staff welcoming and helpful during your visits. It's great to know that you found the site lovely and the value good. Thank you for considering us and for sharing your positive experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery Professional Service
I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.
Amanda · 27 August 2026
Agent replied · 22 September 2026
Hi Amanda,
We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotVery helpful and great communication…
Very helpful and great communication with the Sales Consultant, and received great incentives to buy my new property, also put in a touch with a great mortgage advisor.
NJ · 19 August 2026
Agent replied · 22 September 2026
Hi NJ,
We are so pleased to hear about your positive experience with our sales consultant and the excellent communication you received. It's wonderful that you found the incentives beneficial and that we could connect you with a great mortgage advisor.
Kind Regards,
Marcus
Linden Homes
★★★★★ 4/5
TrustpilotGreat Experience
Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating.
The back up admin and support were very efficient too.
Anon · 7 September 2026
Agent replied · 22 September 2026
Hi Anon,
We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotColin
Colin has been super helpful so far!
Emily · 15 January 2026
Agent replied · 24 January 2026
Hi Emily,
We're happy to hear that you found our team member helpful and welcoming! We appreciate you sharing your positive experience and are grateful for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Georgia · 16 May 2026
Agent replied · 29 May 2026
Hi Georgia,
We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotPembroke Gardens - Alderbury
We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.
Annie · 6 September 2024
★★★★★ 5/5
TrustpilotAbsolutely wonderful sales and site team
As a first-time buyer the team at Pembroke Gardens, Alderbury were absolutely amazing. They understood my ignorance regarding buying a property, and were always there to help me, always answered my calls and my silly questions.Both the sales rep and the site manager were brilliant - I always felt involved and attended to throughout the process, they were so friendly, understanding and engaging.Whilst it was only my first time buying a property, I do feel that the way the team looked after me made it SO much less stressful than it may otherwise have been.The team that looked after me? I can’t fault them at all, and they have my sincerest thanks.
Laurence · 29 August 2024
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