5/5
GoogleI found staff to be efficient and professional throughout .
Agent replied · 22 October 2024
Hello, Thanks for your kind review Vanessa! Kind regards, Jenna Unwin - Sales Negotiator
Trusted Agent profile · Rotherham
Reeds Rains Rotherham reviews
★★★★★
2,223 reviews across 2 platforms
16-18 Moorgate Street, Rotherham, S60 2DG, S60 2DG
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Rotherham, at 16-18 Moorgate Street, is rated 3.8 out of 5 across 2,223 reviews on two platforms, including 229 Google reviews rated 4.7.
Reviews
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
Google1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
1/5
TrustpilotNothing will get fixed 😂
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
2/5
TrustpilotEasy sale, very poor aftersales.
The actual sale of the property was straight forward and they were paid promptly however trying to get my promised cashback was like getting blood from a stone.Had to go to their office and refuse to leave untill it was sorted in order to get resolution.
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Agent replied · 25 October 2024
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
5/5
TrustpilotReally helpful and guided us through…
Really helpful and guided us through the process and always there to help answer questions and give advice.
1/5
TrustpilotFull of idiots
Rented a bungalow in January 2016...Nothing but problems from the get go. Issues with damp in the house constantly enquired about, builder even recommended certain repairs that were never done. Deposit protection certificate never provided. Speaking to several different people that completely fail to communicate! Absolutely ridiculous.
5/5
GoogleJenna Unwin, Tracey Wathall and Nicki Cooper have all been dealing with the sale of our property and it has all gone very smoothly. It has been a pleasure to deal with them and the staff have always been very helpful and friendly at this branch.
5/5
TrustpilotFantastic team.
Fantastic team you all played a part and were all fabulous. Thank you so much X.Pauline & Mick
1/5
TrustpilotAvoid the Rawtenstall Branch at all costs
Avoid the Rawtenstall Branch like the plague. Both Sales and Lettings staff are incompetent liars. The stress and losses we have incurred are off the charts. Would be minus stars if that was an option.
5/5
TrustpilotExceptionally helpful agent!
We found Reeds Rains of Grimsby exceptionally helpful in buying a property in the area - thanks mainly to help from Sophie, who opted to 'prod' solicitors into action at one or two points. Full marks!
5/5
Trustpilotthank you
thank you :)
5/5
TrustpilotExcellent Service
They had viewings lined up straight away and several offers within a week, some over the asking price. Thanks.
5/5
TrustpilotReeds Rains have kept us up to date at…
Reeds Rains have kept us up to date at all times and have been very Knowledgeable and informative. I would highly recommend!!
4/5
GoogleNew online forms can be tricky for people who aint so sure about technology. How ever i was able to move in to my new house within 2 weeks of the application bein submitted
5/5
TrustpilotVery efficient letting agents
As a first-time landlord, l can highly recommend Reeds Rains as a letting agency. The staff were, without exception, friendly, professional and reassuring. I have full confidence in their managed service.
4/5
TrustpilotExceptional stuff
5/5
TrustpilotReeds Rains were professional
Reeds Rains were professional, helpful and realistic with their valuation. We sold our property within 2 days of it being advertised on line
4/5
TrustpilotBamberBridge apartment sale…
The apartment sale was lengthy but Alison at the BamberBridge branch of Reeds Rains was brilliant - helpful, on the ball keeping us updated and always ready with a smile!
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