Trusted Agent profile · Rotherham
★★★★★
2,227 reviews across 2 platforms
16-18 Moorgate Street, Rotherham, S60 2DG, S60 2DG
Part of Reeds Rains Favsco 23, see every office.
Reeds Rains's office in Rotherham, at 16-18 Moorgate Street, is rated 3.8 out of 5 across 2,227 reviews on two platforms, including 230 Google reviews rated 4.7.
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
5/5
TrustpilotEllie in the St.Helens lettings team
I deal with Ellie in the letting team at St.Helens Reeds Rains, she helps me to organise EPC's for landlords on the rental properties. She is always extremely helpful and a credit to the branch.I also used Mike the mortgage advisor at St.Helens Reeds Rains for my first home purchase. He was absolutely brilliant and would highly recommend him.
5/5
TrustpilotReeds raines review
Reeds raines valued property in a professional manner showed interest in the property. Viewings managed well and seller kept up to date.
5/5
TrustpilotReeds Rains A-U-L
Reeds Rains, Ashton Under Lyne. Best customer service I’ve received from any estate agents. Personal and profesional touch, made the proces very easy. Will definitely consider when we are ready to buy.
Hello Keely - Thank you for your kind review about our team at our Ashton Under Lyne branch.Many thanks,Reeds Rains
5/5
Google"We've been with Reeds Rains for over three years, and we continue to be impressed with all the help and assistance provided, particularly from Hannah who's always been extremely efficient and professional."
Thank you so much for your review, we are so glad you are pleased with the service provided.
5/5
GoogleHighly recommended if you are looking for a new home. Incredible service from Hannah. All the details were dealt with swiftly and with no fuse. From viewing to moving a great experience
We hope you are really happy in your new hope. Thank you for taking the time to write a review.
5/5
TrustpilotFriendly professional common sense advice
All staff were very approachable i never had any problems getting in touch if they were not available when I phoned they returned call very quickly always friendly and dealt with marrority of my viewings very professional always on hand with common sense advice
5/5
TrustpilotExpert team & a pleasure to do business with.
Really pleasant, patient, knowledgeable & experienced staff. They dealt with multiple complexities calmly and efficiently.We are really grateful for their support throughout the sale process.
5/5
TrustpilotLara the sales agent was very helpful…
Lara the sales agent was very helpful and friendly. She has kept us up to date through the entire process!
5/5
TrustpilotReeds Rains
Reeds Rains They have been very informative and kept us up to date every step of the way so far. This is my first time selling a property and they have been helpful and made it a little easier.
5/5
TrustpilotThank you
Friendly helpful staff giving us the advice we needed to sell our property. Thank you.
Thank you!
1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
5/5
TrustpilotFast pacing
Fast pacing, reliable and approachable
Thank you :) Regards,Reeds Rains
5/5
TrustpilotWe have been on the market with 2 other…
We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott
5/5
TrustpilotExcellent service by Niamh…
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST 😊Thank you VERY MUCH 🙏🏼🙏🏼🙏🏼
5/5
TrustpilotAlways helpful accomadating to viewings…
Always helpful accomadating to viewings that suited as only had a small window to search not pushy at all
5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Thank you for the review!
5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
5/5
GoogleI would like to say a Big thankyou to the staff you have all been so very helpful in helping my husband and myself find a house to rent . From the first phone call i felt confident that they could find us a new home they were so helpful ,so luvly and easy to chat to really smashing people.Thankyou Maureen Sheppard 👌😆 …
5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
5/5
TrustpilotThis company keeps their clients…
This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?
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