5/5
GoogleAdam Stockwell came to value my Property very professional and knowledgeable Fantastic service.
Trusted Agent profile · Rossendale
Keenans Estate Agents Rossendale reviews
★★★★★
756 reviews across 2 platforms
75 Bank Street, Rawtenstall, Rossendale, BB4 7QN
Keenans Estate Agents's office in Rossendale, at 75 Bank Street, is rated 4.3 out of 5 across 756 reviews on two platforms, including 248 Google reviews rated 4.4.
Reviews
Every review we hold for the Rossendale office, from every platform, shown as written. First names only.
Google5/5
GoogleGlad I chose keenans,they were professional through out,always kept in contact and Aaron always gave me feedback and updated me every day to what was going on. 5 stars
1/5
TrustpilotWhat a waste of time
What a waste of time. I sent 3 emails asking them to value a property for our family after a bereavement. I dis not recieve anything back. Failed at the first hurdle. Every other estate responded within 24 hours
5/5
TrustpilotBrilliant service from the burnley…
Brilliant service from the burnley branch! Just waiting for the keys to our new house! Thankyou to Danielle and Georgia for helping find the perfect house and for getting things moving quickly! Also Thankyou to the guys who showed us round several times!
4/5
TrustpilotA first class experience from a highly…
A first class experience from a highly efficient team. Always attentive and helpful. My contact was Faye Broadley, she was always happy to help and answered my questions efficiently. I would highly recommend her and her team.
5/5
TrustpilotThe staff at Keenan's are extremely…
The staff at Keenan's are extremely knowledgeable about the properties and gave an honest assessment of the situation, taking into account our specific set of circumstances.
5/5
TrustpilotVery happy with the service I received…
Very happy with the service I received from Ella Walmsley & Keenan’s. Very professional in keeping me updated throughout & helpful when negotiating my purchase. Thanks for all your help Ella!
5/5
GoogleGreat interaction with the office team. Would use again.
3/5
TrustpilotGood overall service
Good overall service. Good level of viewings for properties. 9 times out of 10 staff members were available for the viewings. Decent market knowledge and enough notice provided when arranging viewings. Overall good standard of service.
5/5
GoogleA very helpful viewing. A good experience.
5/5
Trustpilothelpful and professional
My wife and I are in the process of buying a new house at the moment. Emily (from Bury branch) has been the most helpful negotiator. She is very professional and has fantastic customer service skills.
5/5
TrustpilotElla
Ella - super expedition in dealing with queries, obtaining of documents and communication. Extremely professional at all times. Cannot say enough good things about this exceptional and examplary agent.
5/5
TrustpilotHonest and customer centric estate…
Honest and customer centric estate agent. I’ve been very impressed with the quality of service provided by Keenans when they recently sold my property. Also very impressed with the support they provide to Bury Hospice
5/5
TrustpilotKeenans Chorley
I have recently sold my mother’s apartment with Keenan’s Chorley. Received an excellent service from Abbie, Nicola and Chris. Appreciate being given regular up dates on the progress of the solicitors. Would highly recommend Keenans.
5/5
GoogleGreat service, everyone friendly efficient and responsive.
5/5
TrustpilotDavid & Jack
David, Jack and colleagues from the Clitheroe branch, have provided a very positive experience, they have all been very professional and provided great communication. I have been very impressed with the whole experience. Rob
5/5
TrustpilotRenting through Keenan’s
We are currently renting through Keenan’s and working with Sophie, who has been absolutely amazing. Every issue we have had, she’s been right there to help out. Our overall experience has been pretty good
1/5
TrustpilotWould absolutely never use Keenans ever…
Would absolutely never use Keenans ever again. They are an agent on behalf of my landlord who are rude, unhelpful, and expensive with lots of hidden fees. All the staff are incompetant and they have made living in my home a hellish experience.
5/5
TrustpilotVery professional and knowledgeable…
Very professional and knowledgeable would highly recommend
5/5
TrustpilotGREAT SERVICE
I viewed a property with the team in Barnoldswick - the viewing representative and staff in the office were very helpful and friendly, they arranged the viewing ASAP and answered all my questions. Would 100% recommend.
5/5
TrustpilotWe found the staff at keening very…
We found the staff at keening very lovely and very helpful in wot you needed to know about selling your house can't thank the team enough 😀
5/5
TrustpilotSelling a house
We used Keenans estate agents to sell a house following a bereavement. They have been efficient, supportive and kept us fully informed throughout the sale. Keenans are reasonably priced too. I would definitely recommend the company.
1/5
TrustpilotAVOID
Agent replied · 25 September 2026
Thank you for taking the time to share your concerns. We are sorry to hear about your experience and understand how frustrating and disappointing the collapse of a property chain can be, particularly where costs have already been incurred. We take the matters raised seriously and are currently reviewing the circumstances internally while also communicating with you directly. As this process is ongoing, it would not be appropriate for us to comment publicly on the specific details at this stage. We remain committed to addressing your concerns through the appropriate channels and will continue working with you directly.
5/5
TrustpilotThank you Keenans team
Thank you Keenans team - Sophie for the paperwork, Alex for maintenance - for helping us move into our home. Fantastic service in every respect: prompt, courteous and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
