Every review we hold for the Ross-on-Wye office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom start to end our property search was a pleasure with ‘fine and country’
They provide continuity and are well organised which made our house buying a smoother journey
Alice Madden is based in London and is a negotiator who kept communication going from both the seller /buyer and solicitors have to say that the service was excellent from start to end
Having allocated people with experience to do their jobs and having a negotiator who took the frustration out of buying
Well done Fine & Country and special thanks to Alice
Also to Nichole (the golfer)
Mango · 14 October 2025
Agent replied · 14 April 2026
Alice, our wonderful sales progressor is delighted you have taken the time to share your experience publicly. She works so hard to make sure the sales progression stage of buying and selling a property is as stress free as it possibly can be. On behalf of Nicole, Patrick and all of the team here at F&C South Herefordshire and Forest of Dean, thank you so much for taking the time to post a review of your experience.
★★★★★ 5/5
GoogleI was extremely pleased with the results achieved by Abbie and the whole team at Fine and country Monmouth. It was a challenging house, and Abbie was always positive and enthusiastic . She knows her local market and has a wide range of contacts. She achieved a good sale in a dropping market, her advice was well structured and accurate, and delivered in a pleasant manner.
Sue Okell
Susan · 14 January 2026
Agent replied · 14 April 2026
Thank you so much for your kind words Sue. It was a pleasure to help you all through this tricky process.
★★★★★ 5/5
GoogleFine and Country at Ross on Wye delivered an amazing service when selling our home. We felt we were really looked after by Abbie Young who provided a great personal service. Abbie kept us informed every step of the way and our best interests were always at the forefront of her approach. Once we had accepted an offer on our property and Alice Madden took over the sales process we knew we were in safe hands. The communication from Alice was outstanding and she made sure that all parties were kept informed of progress. Abbie and Alice are a credit to the organisation, we were so pleased we selected Fine and Country estate agents to sell our property.
Babs · 14 June 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to send us such a lovely review. It was a pleasure to work with you. We’re especially grateful for your unwavering belief in our strategy, it truly made all the difference. Wishing you many happy years in your new home.
★★★★★ 5/5
GoogleThe follow through of this company , ensuring that all parts are pushed along at the proper pace , the tenacity- excellent and impressive. Alice, in particular, was there at every step and detail , every day , making sure the sale went along smoothly. She coordinated all the conveyors , and ensured everybody was aware of stages of the process. Really impressive
Debra · 15 September 2026
★★★★★ 5/5
GoogleWe recently had our property valued by Pat from the Ross on Wye branch and went ahead with the pre-sales process. Halfway through, we decided to stay at our property as some land came up for sale next to the house (which is what we were looking for). Pat and the team were extremely understanding and super supportive. Throughout the process, from valuation to pre sales, the team were always very honest, considerate and patient. We never felt rushed or pressured with anything and they were always willing to listen and give advice at the other end of the phone. Would highly recommend this team if you want to put your house on the market.
Scott · 16 September 2024
★★★★★ 5/5
GoogleFine and Country are a joy to deal with when selling your home. They work tirelessly and make the whole process as easy as possible. They do all the following up so you are never left wondering or chasing. I can’t speak highly enough of Abbie and Alice, they really make you feel like they have your best interests at the forefront of their minds and they are really focused and efficient. Also, their enthusiasm is incredible, really impressed.
Carolyn · 14 April 2025
Agent replied · 3 May 2025
Hello Carolyn,
Thank you so much for your kind words, they’re truly appreciated. It was a real pleasure to find the right buyers for you. We’re always here if you need us again in the future.
★★★★★ 5/5
GoogleWe were lucky enough to find our dream property via the Ross-on-Wye branch of Fine and Country. It was the end of a long journey of house viewings over many counties in the west of England. The team at the Ross-on-Wye branch were exemplary. From our initial viewing with Ceri to being met at the property by Patrick on the day we moved in, all of our interactions were very friendly and professional. Ceri was really good fun; we really enjoyed that first viewing. Patrick went above and beyond on our moving-in day by waiting at the property late into the evening to welcome us to our new home after a long drive across country from our previous home. As buyers, we couldn't ask for more.
I think the seller should be happy too. The advertising materials for the house were very high end. F&C really do show off their properties to their best. I don't expect we will ever sell our dream home, but if we were to, then we would be using Fine and Country in Ross-on-Wye for sure.
Roger · 16 September 2021
Agent replied · 27 May 2023
Dear Roger
Thank you for your kind words, it is always an absolute pleasure, to help all our clients to find there dream home and live the dream.
We all at Fine & Country and Archer & co appreciate your feedback.
Jane Carter
★★★★★ 5/5
GoogleHighly professional service by Fine & Country - from preparations for marketing our property to sale progression. Totally confident in the teams led by Pat Downey and Alice Madden. Their advice and knowledge is exceptional. Highly recommend Fine and Country.
Liz · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review Liz, we wish you both all the best on your next venture.
★★★★★ 5/5
GoogleWorking with Fine and Country was a really positive experience, far surpassing that of any other estate agent I've dealt with. Pat was a tremendous help working with honesty and integrity throughout our purchase. Highly recommended.
Ben · 3 May 2024
Agent replied · 31 December 2023
Thanks for your review Ben, much appreciated. It was great dealing with you, enjoy your new home!
★★★★★ 5/5
GoogleEfficient, friendly and professional.
The house was sold very quickly and for asking price - we really couldn’t have asked for more.
The marketing they did promoted the house beautifully.
Patrick and his team were all very easy to talk to and made the whole process seem very smooth.
We felt we were in very safe hands.
Thank you!
Rachel · 16 September 2024
★★★★★ 5/5
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André · 1 March 2023
★★★★★ 5/5
GoogleFine and Country provided a great service, matching viewings to the property. The team were exceptional at staying in touch and keeping the process moving along. It was a pleasure to deal with the team. I would definitely use them again.
Susan · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to leave this lovely review. Your beautiful home was a credit to you and an absolute pleasure for us to sell. We always looked forward to conducting viewings there. Do keep in touch and enjoy every moment in your wonderful new home.
★★★★★ 5/5
GoogleWe were impressed with Fine and Country's offer and really appreciated Patrick's knowledge of the market and his interest in and understanding of our quirky property. His visit was friendly, thorough and unhurried. The company's fees are a bit higher than other agents but the quality and breadth of their marketing looks excellent.
Adele · 4 December 2024
Agent replied · 8 December 2024
Thank you so much for your review, it was lovely to meet you both and see your lovely home!
★★★★★ 5/5
GoogleFine & Country in Ross are an exceptional estate agent. They fully engaged in and understood what we were trying to achieve and the issues we faced in selling our property. Pat worked very hard to find solutions rather than just suggesting the price was wrong and was instrumental in providing a plan that enabled us to secure a deal that worked.
Steve · 14 June 2025
★★★★★ 5/5
GooglePat Downey and the team were great, very helpful. We loved the house we saw but loved another one even more. I'd recommend this team to anyone looking to buy or sell a house.
Charles · 6 August 2024
★★★★★ 5/5
GoogleJane and her team at Ross on Wye did a great job of selling my property within a week of it coming on the market! I would definitely use them again - Well done and Thank you.
Keith · 7 May 2021
Agent replied · 27 May 2023
Thanks for the five star review Keith, absolute pleasure.
★★★★★ 5/5
GoogleWe've recently purchased a property through Fine and Country. Patrick, has met and exceeded our expectations. Always friendly, knowledgeable and prompt to respond. We will definitely be in touch with Patrick if and when we sell the property. Thanks Patrick!!!
Kevin · 7 May 2020
Agent replied · 27 May 2023
Thank you for your 5 star review of Fine & Country Ross-on-Wye! This means a lot and of course the personal recognition is greatly appreciated too. Hopefully you won't be selling too soon, but you know where to go if and when. Best / the Fine & Country Ross-on-Wye Team
★★★★★ 5/5
GoogleAbbie, Pat and the whole Fine & Country team in Ross, were absolutely superb from start to finish. This really was a gold-plated service, which we cannot praise highly enough.
Stu · 28 January 2025
Agent replied · 3 May 2025
Thank you very much for your kind words. We are delighted you are pleased with the service we provide. All of the team at Fine & Country wish you many years of happiness in your new home.
★★★★★ 5/5
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Georgette · 10 September 2022
★★★★★ 5/5
GooglePat was impressively professional when showing us around a lovely property.
Chris · 6 August 2024
★★★★★ 5/5
GoogleThe team were extremely professional and helpful. The brochure was very appealing to buyers and we had lots of viewings of the property. Communication was excellent throughout the whole process.
Nicky · 8 August 2025
★★★★★ 5/5
GooglePatrick from the Ross-on-Wye branch of Fine & Country came to value our property recently. He arrived on time and took us through the comprehensive service F&C provides sellers. We were impressed with his professional approach and pleasantly surprised with the resulting valuation.
Wendy · 7 May 2023
Agent replied · 27 May 2023
Thank you very much for the kind words Wendy, it was lovely to meet you both!
★★★★★ 5/5
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★★★★★ 5/5
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Mah · 15 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
