Fine and Country Ross-on-Wye reviews

★★★★★ 5/5

Google

From start to end our property search was a pleasure with ‘fine and country’ They provide continuity and are well organised which made our house buying a smoother journey Alice Madden is based in London and is a negotiator who kept communication going from both the seller /buyer and solicitors have to say that the service was excellent from start to end Having allocated people with experience to do their jobs and having a negotiator who took the frustration out of buying Well done Fine & Country and special thanks to Alice Also to Nichole (the golfer)

Mango · 16 October 2025

★★★★★ 5/5

Google

I was extremely pleased with the results achieved by Abbie and the whole team at Fine and country Monmouth. It was a challenging house, and Abbie was always positive and enthusiastic . She knows her local market and has a wide range of contacts. She achieved a good sale in a dropping market, her advice was well structured and accurate, and delivered in a pleasant manner. Sue Okell

Susan · 16 January 2026

★★★★★ 5/5

Google

Fine and Country at Ross on Wye delivered an amazing service when selling our home. We felt we were really looked after by Abbie Young who provided a great personal service. Abbie kept us informed every step of the way and our best interests were always at the forefront of her approach. Once we had accepted an offer on our property and Alice Madden took over the sales process we knew we were in safe hands. The communication from Alice was outstanding and she made sure that all parties were kept informed of progress. Abbie and Alice are a credit to the organisation, we were so pleased we selected Fine and Country estate agents to sell our property.

Babs · 10 June 2025

★★★★★ 5/5

Google

Fine and Country are a joy to deal with when selling your home. They work tirelessly and make the whole process as easy as possible. They do all the following up so you are never left wondering or chasing. I can’t speak highly enough of Abbie and Alice, they really make you feel like they have your best interests at the forefront of their minds and they are really focused and efficient. Also, their enthusiasm is incredible, really impressed.

Carolyn · 18 April 2025

★★★★★ 5/5

Google

We were lucky enough to find our dream property via the Ross-on-Wye branch of Fine and Country. It was the end of a long journey of house viewings over many counties in the west of England. The team at the Ross-on-Wye branch were exemplary. From our initial viewing with Ceri to being met at the property by Patrick on the day we moved in, all of our interactions were very friendly and professional. Ceri was really good fun; we really enjoyed that first viewing. Patrick went above and beyond on our moving-in day by waiting at the property late into the evening to welcome us to our new home after a long drive across country from our previous home. As buyers, we couldn't ask for more. I think the seller should be happy too. The advertising materials for the house were very high end. F&C really do show off their properties to their best. I don't expect we will ever sell our dream home, but if we were to, then we would be using Fine and Country in Ross-on-Wye for sure.PositiveResponsiveness, Quality, Professionalism

Roger · 14 June 2021

★★★★★ 5/5

Trustpilot

An excellent service from start to completion

Fine and Country have just sold our house in Wales. We found their service excellent. Gareth conducted the viewings and always informed us that he was there ready for the clients viewing. He also gave us feedback directly after the viewing. He was always professional, positive and polite. Fine and Country Wales also used a company ASAP who followed through with buyers and both parties solicitors. This kept us informed daily at the progress of the sale. I could not recommend Fine and Country enough. Excellent service, excellent people. Thank you.

Richard · 11 December 2025

★★★★★ 1/5

Trustpilot

Disappointed

I have been pondering completing this review for several weeks and have now decided that I really ought to do so. We instructed your agent Pip Holden to sell our property for us in August 2023, I actually sought her out as we were very impressed with her professionalism when she showed us around another property previously. Let me say first of all that Pip is very personable and I persuaded my husband that we should use her services.

Suzanne · 4 January 2024

★★★★★ 5/5

Google

Highly professional service by Fine & Country - from preparations for marketing our property to sale progression. Totally confident in the teams led by Pat Downey and Alice Madden. Their advice and knowledge is exceptional. Highly recommend Fine and Country.

Liz · 16 December 2025

★★★★★ 5/5

Google

Working with Fine and Country was a really positive experience, far surpassing that of any other estate agent I've dealt with. Pat was a tremendous help working with honesty and integrity throughout our purchase. Highly recommended.

Ben · 13 April 2024

★★★★★ 5/5

Google

Fine and Country provided a great service, matching viewings to the property. The team were exceptional at staying in touch and keeping the process moving along. It was a pleasure to deal with the team. I would definitely use them again.

Susan · 16 August 2025

★★★★★ 5/5

Google

We were impressed with Fine and Country's offer and really appreciated Patrick's knowledge of the market and his interest in and understanding of our quirky property. His visit was friendly, thorough and unhurried. The company's fees are a bit higher than other agents but the quality and breadth of their marketing looks excellent.

Adele · 14 December 2024

★★★★★ 1/5

Trustpilot

No response to telephone voicemail or emails...

Shocking that an estate agent doesn't respond to voicemail messages I've left to enquire about viewing a property that I'm interested in purchasing.

Bhav · 2 July 2026

★★★★★ 5/5

Google

Fine & Country in Ross are an exceptional estate agent. They fully engaged in and understood what we were trying to achieve and the issues we faced in selling our property. Pat worked very hard to find solutions rather than just suggesting the price was wrong and was instrumental in providing a plan that enabled us to secure a deal that worked.

Steve · 16 June 2025

★★★★★ 5/5

Google

Jane and her team at Ross on Wye did a great job of selling my property within a week of it coming on the market! I would definitely use them again - Well done and Thank you.PositiveProfessionalism

Keith · 14 June 2021

★★★★★ 5/5

Google

Pat Downey and the team were great, very helpful. We loved the house we saw but loved another one even more. I'd recommend this team to anyone looking to buy or sell a house.

Charles · 17 July 2024

★★★★★ 5/5

Google

We've recently purchased a property through Fine and Country. Patrick, has met and exceeded our expectations. Always friendly, knowledgeable and prompt to respond. We will definitely be in touch with Patrick if and when we sell the property. Thanks Patrick!!!

Kevin · 15 June 2019

★★★★★ 5/5

Google

Abbie, Pat and the whole Fine & Country team in Ross, were absolutely superb from start to finish. This really was a gold-plated service, which we cannot praise highly enough.

Stu · 12 February 2025

★★★★★ 5/5

Google

We recently had our property valued by Pat from the Ross on Wye branch and went ahead with the pre-sales process. Halfway through, we decided to stay at our property as some land came up for sale next to the house (which is what we were …

Scott · 16 April 2025

★★★★★ 1/5

Trustpilot

Frightening and traumatic experience

Frightening and traumatic experience: When I got back to Brocco on the Park, a Fine and Country hotel, at 1.30am, sober, after attending a 50th (the reason for my stay) the door was locked. No one answered the phone, nor my knocking at the door, or the doorbell. After many panicked attempts, including calling my husband and waking him up to ask for help, I called my friends whose party it was and got a cab across town to sleep on their sofa. I had very little sleep. At least I had somewhere to go. The hotel had a night porter, but he must have been sleeping on the job. Also they were supposed to give me a code for the door, which they did not do. I was cold, tired and afraid to be stranded on my own in the middle of the night. My essential medications along with the rest of my carefully packed belongings were in the room.

CJ · 1 June 2023

★★★★★ 5/5

Google

Pat was impressively professional when showing us around a lovely property.

Chris · 17 July 2024

★★★★★ 5/5

Google

The team were extremely professional and helpful. The brochure was very appealing to buyers and we had lots of viewings of the property. Communication was excellent throughout the whole process.

Nicky · 7 August 2025

★★★★★ 5/5

Google

Patrick from the Ross-on-Wye branch of Fine & Country came to value our property recently. He arrived on time and took us through the comprehensive service F&C provides sellers. We were impressed with his professional approach and pleasantly surprised with the resulting valuation.

Wendy · 14 June 2023

★★★★★ 5/5

Google

I am a Director of Fine and Country in Ross on Wye. We have a dynamic and wonderful team of people who care about selling houses and in providing excellent service. We work very hard to deliver the quality of service needed to sell prestigious properties across Herefordshire and Gloucestershire. Try us, we won't let you down.

Shaun · 14 June 2020

★★★★★ 5/5

Google

We found our dream home through Fine & Country at Ross on Wye and Jane Carter led us through the stages to completion, overcoming a few hiccups along the way. It was a pleasure to do business with Jane and we greatly appreciated her help.PositiveResponsiveness, Professionalism

Richard · 14 June 2021