Every review we hold for the Ross-on-Wye office, from every platform, shown as written. First names only.
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5/5
GoogleEllen Challonder valued our house last week for a part-exchange.
Ellen was professional and she arranged a visit for the following day and we received all our paperwork the same day. Ultimately this led to us getting what we wanted for our house.
Would highly recommend Ellen at Archer & Co, and we would have instructed her if we opted to sell via an Agent.
Harvey Β· 24 May 2025
Agent replied Β· 26 January 2026
Hi Harvey,
Thank you for your kind words about Ellen and your experience with us. We're thrilled to hear that you felt supported throughout the valuation process and that we were able to help you achieve your goals. Your recommendation means a lot to us.
Best wishes,
All the team at Archer & Co.
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5/5
GoogleArchers have a fabulous team who supported us from day one through to selling our house. The team in the office, particularly Lauren-Joy, were efficient, comunicated on a regular basis and were super enthusiastic in their approach.
Even after selling, Catherine, our Sales progressor, ensured the process kept moving forward and regularly updated us.
We have no hesitation in recommending Archer & Co. to anyone who is thinking about selling or buying property.
Graham and Wendy Watling
Graham Β· 16 September 2025
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5/5
GoogleI had the pleasure of receiving your new magazine today from Lisa Fuggle and I must say it is exceptionally well done. The layout is clean, simple, modern, and highly professional, making it helpful in looking for my first home. The quality of the images is outstanding, and I am very excited to see all the areas covered by yourselves.
Reuben Β· 30 April 2026
Agent replied Β· 7 May 2026
Hi Reuben,
Thank you for your kind words about our magazine. Weβre glad to hear that you found it helpful in your search for your first home. Lisa and the team put a lot of effort into creating a professional and informative publication, so itβs great to know it resonated with you.
Feel free to reach out if you have any questions or need assistance.
Best wishes from all the team at Archer & Co.
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5/5
GoogleWeβve just sold our property through Archerβs and are really pleased with the service. Professional from start to finish and the process was made easy.
Special mention to Lauren, Annette and Catherine for all their hard work, they were excellent throughout. I would definitely recommend.
Betty Β· 24 February 2026
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5/5
GoogleCurrently in the process of purchasing my first home (offer accepted!) and Archer and Co have been super helpful and really quick whilst offers were being made, Lauren in particular has been my main point of contact and made the whole process really simple and efficient, taking numerous calls from myself throughout the day and getting back to me the moment there was any news, Lauren in particular was really friendly and somehow made the process that I thought would be boring and tedious quite hilarious and fun! 5 stars so far and thanks again to the team for making the whole thing a walk in the park.
Scott Β· 24 May 2025
Agent replied Β· 26 January 2026
Hi Scott,
Thank you for your fantastic feedback. We're thrilled to hear that you found the process of purchasing your first home so enjoyable and efficient, especially with Lauren as your main point of contact. It's great to know that her friendly approach made a difference during such an important milestone.
We appreciate you taking the time to share your experience and wish you all the best as you move forward.
From all the team at Archer & Co.
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5/5
GoogleWe used Archer and Co when we sold our house and I couldn't fault them! Patrick was the agent that dealt with our sale and he literally went above and beyond and was always on the other end of the phone when I needed him. I recommend to anyone that will listen and will 100% use them in the future if I ever need to again.
Stephanie Β· 24 March 2023
Agent replied Β· 26 July 2024
Thanks Steph for your feedback, we really appreciate it!
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5/5
GoogleWe would like to thank Patrick and Ann for all their help and advice with regards to the sale of our property. They kept us well informed on the details of prospective buyers, checked with us on arranging viewing times and supplied feedback within a couple of days. Excellent, professional service. Thank you both.
Rob Β· 24 March 2022
Agent replied Β· 26 July 2024
Thank you for the review Rob, it was great working with you!
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1/5
GoogleDaisy came out to view our home last week Thursday to value it and to discuss the selling process, after no more than a quick look round she explained that we would receive an email later that day with all the information required to make a decision about using them to sell our home. It has now been a week and we have received nothing! Daisy not only came across as unprofessional on the day but has just proved it further we will not be using Archer & Co to sell our home or for the purchase of a new home.
Marcus Β· 27 March 2025
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5/5
GoogleIn the process of buying via Archer & Co and Lauren from sales has been amazing. Communication throughout has been great and more than that she has been a helpful and friendly face to direct all my silly questions to. βΊοΈ
Emma Β· 18 June 2025
Agent replied Β· 26 January 2026
Hi Emma,
Thank you for your kind words. We're really glad to hear that Lauren has been able to help make your buying experience a positive one. Good communication is key, and it's great to know that you felt supported throughout the process. If you have any more questions, don't hesitate to reach out.
Best wishes,
All the team at Archer & Co.
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5/5
FacebookIf you are thinking of selling a house in Monmouthshire I highly recommend Archer and Co.
We received fantastic customer care from Alex and his sales team. Their marketing was very professional with a great video, photography and advertising literature. They kept us informed with viewings and feedback and Alex was great negotiating when we received our offer.
Gill did a great job managing a difficult chain and progressed the sale to completion.
Thank you Archer &Co π
Anna Β· 13 May 2022
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5/5
FacebookI can't thank Alex and the team at Archer&Co enough.
From the minute I met Alex I knew the sale of my Mother's bungalow was in safe hands.
He took the time to speak to me in what was a very emotional time.
We run through our options, and Archers advertised it professionally and sold it in no time at all.
Throughout the sale process Archers kept me well informed of progress and Alex regularly checked in with myself.
Can't thank you guys enough, I will definitely recommend you to everyone.
Jonathan Β· 23 January 2022
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5/5
GooglePat was brilliant. The pictures. and video were amazing. The whole team did a great job. Cannot praise them enough, Well pleased
Graham Richardson
Graham Β· 24 March 2023
Agent replied Β· 26 July 2024
Thanks Graham, really appreciate the feedback!
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5/5
GoogleI Would like to thank Jane personally for all her help and advice in securing the selling of our property. We will definitely use Jane in the future and can't stress enough about the professional way in which Jane approaches all aspects of the selling of our property and is a credit to Archer&Co and the industry as a whole.
Keith Β· 24 March 2021
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5/5
GoogleHelpful and friendly staff were on hand to provide the information and guidance required to ensure the purchase went smoothly.
Ian Β· 20 March 2025
Agent replied Β· 14 April 2025
Thank you for your kind words, Ian. We're thrilled to hear that our team in Ross-on-Wye could assist you during your purchase. We strive to provide helpful and friendly service, and itβs great to know we met your expectations. Wishing you all the best in your new home.
Best from all the team at Archer & Co.
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5/5
GoogleAt the end of 2022 I inherited a property from a relative. After due consideration I engaged the services of Archer & Co to take the property to market. However, the general economy took a downturn and the property market followed suit. But the staff at Archer & Co rose to the challenge and kept me updated to market conditions. They arranged and managed viewings, provided prompt and comprehensive feedback, advised on appropriate actions in response to changing conditions and assisted with day-to-day issues that can arise with empty properties. With their help, professional approach, and tenacity we reached a successful sale in a relatively short space of time. A big thank you to all the staff and I highly recommend their services.
Simonch Β· 22 August 2023
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5/5
FacebookI have been acting as Power of Attorney for the sale of my brother's house, whilst living in New Zealand. Even though living on the other side of the world, I found I experienced no difficulty with communication, and was kept fully informed as to progress. The whole sales team were extremely helpful and always made themselves available. I would like to thank you for all your help and assistance, and for making my job so much easier.
Gerald Β· 9 September 2023
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5/5
GoogleVery helpful, friendly and informative throughout the process of selling/buying. Pat was a star! Thanks for all of your support. Highly recommend.
Tammy Β· 24 March 2023
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5/5
Google5 star house sale experience with Archer & Co!
Judy, Daisy, Lauren and Gill are the dream team and made the stressful process of selling our home seamless and stress free. Highly recommend!
Jodie Β· 26 January 2025
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5/5
GoogleWe were very impressed with the service we received from Archer & Co. They made a good informative brochure, were easy to contact when we had queries and we sold our property within days of it being on the market.
Andrea Β· 24 March 2021
Agent replied Β· 26 July 2024
Hello Andrea
Thanks very much for your review, we really enjoyed working with you. I hope you enjoy your new home!
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5/5
FacebookThe Team are the best, always helpful and take the stress out of moving for you. Excellent service, photos and video of our property were fab and Alex took care of the marketing and Gill managed the sale for us, ensuring everything ran smoothly. Very professional outfit and would be my first choice if anyone is thinking of putting their house on the market, big thank you from us both
Jayne Β· 4 April 2021
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5/5
GoogleMany thanks to Archer & Co for their quality service, friendly staff and excellent help and support.
Phil Β· 24 March 2025
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5/5
GoogleThe entire Ross-on-Wye Archer & Co. Team is very professional and knowledgeable. With every single step we take we are met with a friendly, responsive and helpful atmosphere. The continuous and pro-active support in marketing the property is exceptional.
Laura Β· 24 March 2024
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4/5
GoogleSimple web to use lots of offers great
John Β· 24 March 2025
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5/5
FacebookAll we had to do was hand over the keys and sign their agreement! Job done β
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John Β· 12 July 2022
Agent replied Β· 22 February 2025
Moving ??
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.