4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
Trusted Agent profile · Romsey
Fox Romsey reviews
★★★★★
524 reviews across 2 platforms
2 Market Place, Romsey, SO51 8NB
Part of Fox & Sons, see every office.
Fox's office in Romsey, at 2 Market Place, is rated 3.4 out of 5 across 524 reviews on two platforms, including 89 Google reviews rated 4.9.
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Reviews
Every review we hold for the Romsey office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
5/5
GoogleGreat communication from the beginning. A very friendly and approachable team- especially Sam and Pip!
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
5/5
GoogleWe were very pleased with the excellent way Sam, Pippa and John handled the sale of our property. We were impressed how well the whole team seemed to work together and were particularly pleased with the helpful advice that was provided and the way we were frequently kept updated in a professional and friendly manner. Would recommend.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
GoogleKieran, Rhodri and Megan have been brilliant throughout our buying process. I wouldn’t use anyone else 😊 …
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
1/5
TrustpilotUnethical agency
Unethical agency - did not declare a conflict of interest twice in a row
1/5
GoogleHad a viewing booked for the afternoon which I left work early for however after waiting 10 minutes I called them and they informed me they had already let the property that morning but did not let me know.NegativeProfessionalism
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
GoogleTom really went out of his way to assist in our first time buying. He was always on hand to answer our questions. They made our estate agent experience one to remember and grade others against in future.
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
5/5
GoogleI have just completed the purchase of my house through Fox & Sons and have been really impressed. Tanita the mortgage consultant at Romsey especially was really helpful and professional. Without her the sale definitely would not have happened so a big thank you to her.
1/5
TrustpilotFox and Sons Hastings Awful.
Fox and Sons Hastings are the worst estate agent I have ever dealt with. Never call you back, fail to deal with complaints and fail to deliver on promises. I would avoid them at all costs and go elsewhere. Customer service is not a thing they understand.
5/5
GoogleThey have been great with assisting in helping me find a new home. Very good communication and understanding my needs. Staff are really friendly.
5/5
TrustpilotAga & the Lettings team do an…
Aga & the Lettings team do an outstanding job of letting our small portfolio of 11 properties in the eastbourne area & have done so for over 10 years, very professional with a good value service,most importantly no long waits between tenancies
5/5
GoogleWe were buyers through Fox & Sons, Pip, Sam & Tanita couldn’t have been more helpful, they always returned ours calls promptly and were more then willing to put themselves out to help make our purchase as smoothly, as it could be, thank you guys.
5/5
TrustpilotGreat
Such and great help to me and my husband.
Agent replied · 13 June 2024
Thanks Harryet hope you and joe are happy in the new place .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romsey.
