5/5
GoogleEmma Mitchell has been a wonderful help getting me into my first flat. I can definitely rely on her
Agent replied · 30 July 2023
Thank you Catherine for your positive review. We are glad we were able to help you secure your first flat!
Trusted Agent profile · Ripon
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Linley and Simpson Ripon reviews
★★★★★
81 reviews across 1 platform
9/11 Old Market Place, Ripon, HG4 1EQ
Linley and Simpson's office in Ripon, at 9/11 Old Market Place, is rated 4.7 out of 5 across 81 reviews on 1 platform, including 81 Google reviews rated 4.7.
Reviews
Every review we hold for the Ripon office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely superb experience securing a rental property through Linley and Simpson. Special mention to Emma who was an absolute hero in a time of stress. I'd thoroughly recommend.
Agent replied · 27 August 2023
Thank you so much for your lovely review
5/5
GoogleWe would like to thank Abi for the wonderful service that she provided at Linley & Simpson. She was very professional and replied promptly to all our questions making the house sale run smoothly .
Agent replied
We are incredibly grateful that you took the time out to leave us a 5-Star review, more so that Abi was able to assist and make your experience with us a wonderful one!
5/5
GoogleWe have just sold a house through Linley and Simpson Abi was very professional and most helpful and kept us in touch throughout the proceedings, the sale was completed in 7 weeks
Agent replied · 19 June 2024
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and we agree Abi is amazing!!
5/5
GoogleCouldn’t thank Zara and Emma enough for helping me and my daughter find a home at last! They have been great. Thank you so much girls!
Agent replied
Thanks Courtney for such a lovely review!
5/5
GoogleWe've just had a really great experience with Linley & SImpson, securing our new rental home in Ripon. Emma showed us around the property initially and she was then super-efficient at answering all our questions and ensuring we hit the target move in date and nothing was too much trouble for her. Great service guys - thanks!
Agent replied · 25 November 2023
Hi Gavin, Thank you for your review. We are so glad you had such a positive experience!
5/5
GoogleGeoff & Lois Addy “Abi Hollingworth helped us to find a really nice property for our Daughter. She listened to our needs and we felt she had our interests at heart. For someone who has only worked at Linley & Simpson for a short time, Abi is doing a great job. She is obviously listening and learning from the more experienced staff, and together they make a great team.”
5/5
GoogleWe have been renting with Linley & Simpson for over 2 years now. They are a fantastic team which will help you with anything. Becky is fanstatic you can call her anytime and if shes busy she'll get back to you straight away. It's like chatting to an old friend. The service is fantastic , always good notice with inspections or updates of details, and paperwork and renewal of contracts are very easily sorted. Would highly recommend them, even if we moved again we would go with Linley & Simpson. =)
5/5
GoogleBeing the first time living away from parents for both of us, we found the property we're at now through Linley & Simpson, Tracey was lovely, she showed my partner round first (I couldn't make it due to work commitments) and then myself at a later date around the property. We felt comfortable as soon as we met Tracey that we were in safe and reliable hands. When we fell in love with the property, We dealt with Helen who dealt with all the paperwork. She was very kind and helpful. Overall we are extremely happy with the service we recieved through Linley & Simpson and of course the property we are living in!! The best and most reliable estate agents i've spoke to!
5/5
GoogleWe have been tenants with Linley and Simpson for a year and cannot fault the service we have received when we have had issues with our property. Any queries have been dealt with quickly and efficiently and solved to our satisfaction. We are now looking for another property in the Ripon area and are again using Linley and Simpson, Tracey is very professional and knowledgeable about the properties that she shows you around and hopefully we can move into another house soon.
5/5
GoogleI found letting through Linley & Simpson an extremely easy process. Emma and Zara were very professional and helpful at each stage.
Agent replied
‘ Thank you for your review. We are happy to hear that you have had a good experience with our Ripon branch!
5/5
GoogleLinley & Simpson at Ripon have just dealt with the sale of my house. Throughout the entire process Abi was excellent in every respect. She was prompt with her communication to all parties. I never had to chase her up she was always ahead of the game. I can only think of positives for this company and of course Abi. Many thanks
1/5
GoogleMy experience of them is 7/8 years old, and I regret that my review hadnt come sooner. I applied to rent a 1 bed property near Ripon City Centre, without a garden, and was rejected, with them keeping a sizable deposit. Why did I get denied? I'm so glad you asked. I was at the time renting a property in York, from someone I know personally. I was employed by the same employer as I am today. The charlatans decided to reject my application because of my landlords letter, in which the only negative comment was that the garden gets a bit long sometimes. For a property without a garden, why would that make a difference when all other aspects of the landlord letter were either positive or neutral? Wouldnt touch them with a barge pole,and haven't gone near them since. Fortunately I am now a home owner, and very pleased to say that Lindley and Simpson had absolutely no part in the transaction.
5/5
GoogleExcellent service from start to finish. Great communication.
Agent replied · 26 September 2025
Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service and communication. We look forward to helping you again in the future!
5/5
GooglePurchased a lovely cottage property in Ripon . We dealt with Abi who was very professional and helpful throughout . Would highly recommend ! .
Agent replied · 19 June 2024
Thank you Vincent for leaving us this fantastic review, we agree that Abi is professional and helpful. We hope you enjoy your lovely new home!
2/5
GoogleDidn’t turn up for a viewing booked with them for Rokesby place 9.30 am on 28/11/24 as arranged, we have since had tried to arrange another viewing zero communication. Really bad service. We was really keen on this property and potentially would have gone above asking price. Really hope vendors are happy with the service they have received. We certainly are not !!!!
5/5
GoogleHave to personally thank Abi from Ripon Branch she goes above and beyond .
Agent replied
Thank you so much for your kind words Karen, we will be sure to let Abi know what an amazing job she is doing!
5/5
GoogleThe total journey, from urgently looking for a flat to finding likely premises has been nothing short of brilliant.The staff have gone that extra mile to accomodate my needs and have been absolutely first class. Highly reccomend Linley & Sipson for all your needs I would like to thank Tracey for her professionalism and helpful and pleasant attitude all the way through the jouney
5/5
GoogleWonderful service from Sophia and the team in finding us a tenant. Very professional and communicative. Would highly recommend!
Agent replied
Thank you so much for this amazing review and for recommending us! We'll be sure to let Sophia know what a fantastic job she is doing also.
5/5
GoogleI rented my first house with this agency. And I went to them every second day with questions, but they were very patient and friendly. I would especially like to mention Emma Mitchell for her advices and helpfulness.
Agent replied · 25 November 2023
Hi Ksenia, thank you very much for your lovely review!
5/5
GoogleAfter several bad experiences with other estate agents in Ripon, we found Linley & Simpson to be a breath of fresh air. Rosie went the extra mile to ensure we got the rental property we wanted and was always quick and happy to respond to any queries we had. Definitely the best estate agents in Ripon.
5/5
GoogleHighly recommend! All a friendly bunch but Jonathan especially went above and beyond expectations. He helped make buying our first home a lot less stress free !
Agent replied · 25 November 2023
Thanks for your kind review, Jess. It was a pleasure working with you and I’m delighted we were able to get you in so speedily! Wishing you lots of happiness in your new home!
5/5
GoogleLinley & Simpson manage the letting and full end to end property maintenance for us and do a fantastic job. Emma Mitchell in particular handled our latest tenancy post a long term renter vacating. The process was smooth, communication open and swift renewal achieved. I'd highly recommend them if you're a landlord seeking a stress-less agency/owner relationship.
1/5
GoogleWe were given the wrong keys (they gave us keys for someone else’s property!!) they also failed to check the property we found mould in various places and when we tried to get them to remedy it, we were told to report it through their online system! Poor doesn’t really describe it - we won’t ever deal with this agent again :/
Agent replied
We are sorry to hear that you have not been satisfied with your recent experience with us. As a company we pride ourselves on delivering an ‘first class’ service to all of our customers. As we take your privacy seriously we would not want to discuss this any further publicly. Could we please therefore ask that you contact Kerry Ferguson at our Ripon Office on 01765 690219 who would be happy to talk you about in more detail.
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