Parkgate reviews

★★★★★ 5/5

Google

It is a pleasure to work with Parkgate. They have supported us all the way through from booking our initial viewing all the way through to managing the rental we are in now. Mark Langham was so quick to help us with our application, provide feedback from landlord on our approval, and get us through the process to secure the tenancy. Jonathan is our managing agent, and he regularly check in to see how things are going and are quick to respond with any issues. They have also scheduled maintenance and painting for us and have made recommendations and advocated on our behalf to the landlord for additional maintenance and improvements.

Sarah · 10 August 2024

★★★★★ 5/5

Google

I live in St Margarets road Parkgate is the one of the absolute greatest estate agents. I'd like to thank you to Susie and Jola for all your help these past few months. Your hard work helped me to get my dream home, and I couldn't be more grateful or excited about milestone. Thank you again for all your care and attention. You guys are the best!

KGuys · 27 July 2024

★★★★★ 5/5

Google

I have had an eight year relationship with Parkgate, in fact they originally sold my flat to me 12 years ago in Putney. Their service and professionalism is unrivalled. They managed the leasing of my flat from 2014 and assisted me to negotiate the successful sale just now in 2022. Chris has been there throughout with an open door and no request too trivial to assist. Klaudia negotiated my sale and worked with amazing tenacity throughout. I would not hesitate to recommend Parkgate to anyone in the Putney/Richmond area, they know their stuff.

Catherine · 22 June 2023

★★★★★ 5/5

Google

I am a Property Solicitor at Laurus Law and have had the pleasure of working with Klaudia Osiecka on several matters now where I have been acting for the buyer. Klaudia is a pleasure to work with and highly efficient. She keeps transactions moving along, prompting all parties into action when needed. Recently, we managed to exchange on a purchase with completion a couple of days afterwards. Klaudia was invaluable in pushing the matter along; particularly important as completion was able to take place on 30 September making my client extremely happy with the stamp duty saving! We could not have got this over the line without Klaudia who expertly dealt with the eleventh hour 'completion date drama' raised by the Seller...! Looking forward to working with Klaudia and the rest of the Parkgate team in the future.PositiveResponsiveness, Quality, Professionalism

Aprill · 22 June 2022

★★★★★ 5/5

Google

We have had a wonderful experience with Parkgate and would highly recommend them. Chris was brilliant on the valuation - what we liked is he was totally honest about our chances of selling and gave us the positives and negatives about our property (such as facing a council estate!). Other agents tend to just gush over the good bits which is great, but actually not that helpful. The selling process was great - we were given good feedback from the viewings and got the price we wanted within about 8 weeks. We really have nothing but praise for Klaudia and Chris, it's been really enjoyable, easy and stress free and we will be recommending Parkgate to all our friends in the area and our building. ***** Thank you! *****PositiveResponsiveness, Quality, Professionalism, Value

Ali · 22 June 2022

★★★★★ 5/5

Google

I don’t think I can say enough great things about Chris at Parkgate. He is always on top of everything, providing timely updates on the sales of my property. He is someone who genuinely has his client’s best interest in mind and goes above and beyond to help ensure that my property chain would not break. I would highly recommend Chris and the team at Parkgate to anyone who is looking to sell in Southwest London.PositiveResponsiveness, Professionalism

R · 25 August 2022

★★★★★ 5/5

Google

I cooperate with the agency as a tenant and completely pleased with the service of its agents. They are always ready to help with any property issue as soon as possible, promptly reply and react to any kind of enquiry. Special thanks to Jola for her pleasant communication style!

Анна · 3 August 2024

★★★★★ 5/5

Google

I selected one property for viewing and Elsa Bain was the letting negotiator showing me the property. During this viewing, I soon understood what I needed. She kept my expectations in her heart. When there was a property fulfilling my expectations, she informed me immediately. She is warm, friendly and helpful. I would recommend this responsible and professional young lady to anyone looking for renting properties.

TatMan · 22 June 2023

★★★★★ 5/5

Google

I recently engaged Parkgate to find new tenants for our flat. Klaudia was extremely helpful in preparing the details of the flat for display on the website. Both Klaudia and Elsa were professional in their approach to the many responses they received, keeping me informed regularly of potential new tenants. I was pleased with the number and quality of the enquiries that Parkgate generated and would thoroughly recommend them.PositiveResponsiveness, Professionalism

Angela · 25 August 2022

★★★★★ 5/5

Google

I have worked with Chris and the Parkgate team for nearly two decades - and have bought, sold and rented properties through them. I have always found them professional, responsive and knowledgeable. Chris's understanding of the local market means you always get the right advice which makes decision making much easier and quicker. This means you're more likely to get the right result. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 22 June 2022

★★★★★ 5/5

Google

Parkgate estates are one of the best agents We have dealt with . Elsa and Susannah have both been very professional friendly and helpful we had an instant rapport with Elsa she listened and understood what our needs where with attention to detail. Would highly recommend parkgate estates to anyone looking for a new home. Many Thanks Sarah and YakupPositiveResponsiveness, Quality, Professionalism

Sarah · 22 June 2022

★★★★★ 5/5

Google

We purchased a house recently with Parkgate by a perfect service. I was in contact with Jonathan and Klaudia who are really professionals. They were easy to reach, fast acting and especially fair and honest. They were so straight forward that we managed the completion within a very short period. I reached them so easy whenever I need to talk over the phone or in person. I will never forget Klaudia’s good luck to us at the first viewing of property. We decided to buy at that first day and all was done so fast. They carried out all paper works so smooth and clear. I would highly recommend Parkgate. Thanks again to Jonathan and Klaudia.

Erol · 27 July 2024

★★★★★ 5/5

Google

Having been buying and selling in Richmond area for more than 20 years, we have dealt with many estate agents, both local and big agencies and Parkgate is easy in top 3! Previously renting out with them for 5 years and finding them very professional and trustworthy, on this ocassion we decided to sell the property with them and that was a very, very good decision. Klaudia, who dealt with our sale was professional, kept us updated and tried her absolute best to make the sale happen - an absolute pleasure to deal with and well done to Parkgate, they are an exemplary estate agency!

Adicosuk · 22 April 2024

★★★★★ 5/5

Google

Parkgate recently helped us find a property in Richmond, and we would highly recommend their services. Elsa was incredibly helpful, knowledgeable and approachable in setting up viewings and providing us with necessary information, and Susannah has been responsive and efficient in dealing with our documentation and any queries we've had. Thank you Parkgate!

Ben · 22 June 2022

★★★★★ 1/5

Google

If I could give 0 stars I would. They are totally unprofessional. Avoid stay away from them they are liars and don't trust them. After the confirmation email congratulating us with the property. Next day we receive another email saying that they gave the property to someone else. How could they? We gave already notice to change home and now we found our selves looking for another flat with a short notice time because of them iit is the worst agency ever. Please Avoid... totally lack of respect and professionalism

Morania · 22 June 2023

★★★★★ 5/5

Google

Elsa was very helpful and so kind! They were very accommodating and made sure to answer all my questions and help me get my very first apartment! Great agency.PositiveResponsiveness, Quality, Professionalism, Value

Isabella · 25 August 2022

★★★★★ 1/5

Google

Felt used by this agency. Travelled over an hour to view a property at 5:30pm. We liked the place and told the agent there and then that we wanted to take it but without even giving us the opportunity, they said another offer has been accepted. Don't use tenants as your back-ups. If you're going to give someone a viewing at least give them an opportunity to make an offer or call them and cancel the viewing. Used as another pawn on the table. Update: Thanks for your response. We actually did email you about this to Klaudia on 26/02/2021 when she informed us the property was gone. We cc'd in one of your directors, Chris, but our email was ignored. I therefore hope you realise why I am skeptical that your team is eager to help. Thanks.

Bobby · 22 June 2022

★★★★★ 5/5

Google

I have been using this Agency for more than 20 years now! First, when I arrived to London, Richmond on a work contract and was renting the flat via Parkgate Lettings - never had a problem (they negotiated a good rent for me and all the minor problems were fixed immediately) - that is why when there was time to rent my flat out I never really considered anybody else and ... voilà... 15 years on we are still with Parkgate and the service is still excellent - feels like a family now really!! They are still attentive and respectful to our wishes yet we never heard of any problems with the tenants either so they manage us both very well! I highly recommend this Agency!

O · 22 June 2022

★★★★★ 5/5

Google

I was working with Parkgate Estate Agents Richmond when was looking for a place to live in Twickenham/Richmond Area and I have to say the whole experience was very smooth, including clear communication and their approach in general. The person I was working with was Elsa. When I was looking around, I had already had a specific property in my mind, so we could focus on the concrete proposition. And as I was new to the area, she was also able to answer all of my questions and prepare all of the necessary documents and other formalities to make things as seamless as possible. Thank you for that.

Radek · 22 June 2022

★★★★★ 5/5

Google

Really pleased with Parkgate. They manage my flat in Richmond. Because they're local they actually visit the flat regularly and use trusted local suppliers to deal with issues / maintenance etc. I find they are a reliable and easy agency to deal with, which reduces stress. Strongly recommend!

Ben · 27 July 2024

★★★★★ 5/5

Google

I've used Parkgate in Richmond for over 15 years now. They have always found excellent tenants for my properties. They never fail to be friendly, supportive and very professional. Any queries or concerns I may have are instantly responded to. Can highly recommend them.

Mo · 3 August 2024

★★★★★ 5/5

Google

We have worked with Park Gate for over 4 years and have always found the team to be extremely kind, prompt and professional.PositiveProfessionalism

R · 22 June 2022

★★★★★ 5/5

Google

Excellent service throughout. We rented a property that they manage for 4 years. Parkgate team is very professional and approachable. Way better than dealing with a big agency, they offer a more personal approach, always available and willing to solve any issues. From the tenancy agreement to handing the property back, it has been a real pleasure working with them.

Jorge · 22 June 2023

★★★★★ 5/5

Google

I have worked with Parkgate Estate Agents for the past 18 months and I have always found the team to be professional and honest with a high degree of integrity. They are a pleasure to deal with.

Mike · 27 July 2024