Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuper
Super cull Congratulations
Roman · 12 February 2021
Agent replied · 23 October 2024
Hi Roman,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat app
Great app, truly helpful!
Antonio · 14 November 2020
Agent replied · 23 October 2024
Hi Antonio,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our app, and we hope we'll continue to help you with all things property related. Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat information
Great information, very complete.
Mr · 2 November 2020
Agent replied · 23 October 2024
Hi Guido, Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you're pleased with our site, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you can also find many articles for property seekers:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHousing zoopla
Brilliant reliable and friendly
Sonia · 2 November 2020
Agent replied · 23 October 2024
Hi Sonia, Many thanks for your 5 star review! It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotvery good.
very helpful and informative
Roddy · 26 October 2020
Agent replied · 23 October 2024
Hi Roddy,Thank you for sharing your feedback with us and for leaving a 4 star review! We're glad to hear that you find our site informative; and we appreciate your comments while we continue to improve our tools and services. If you ever need any assistance, please visit our designated Help Centre:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat tool!
Great tool! Thank you.
Veronica · 25 October 2020
Agent replied · 23 October 2024
Hi Veronica,Thanks so much for your 5 star review. It is great to hear that you enjoy using our website, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotfirst class
first class very informative
Michael · 22 October 2020
Agent replied · 23 October 2024
Hi Michael,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our site informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/All the best! Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat team
Great team, great service
Ernest · 18 October 2020
Agent replied · 23 October 2024
Hi Ernest,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you are happy with the service we offer, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotUseful
Useful , trustworthy
Awad · 13 January 2021
Agent replied · 23 October 2024
Hi Awad, Thanks so much for leaving us a 4 star review. We're really glad to hear that you've had a good experience and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotOverall
Excellent property company
Scott · 23 November 2020
Agent replied · 23 October 2024
Hi Scott,Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilothelpful
helpful and friendly
Alan · 16 November 2020
Agent replied · 23 October 2024
Hi Alan, Thank you so much for leaving us a 5 star review. It is great to hear that you are happy with our site and find us helpful and friendly. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotvery good
very good experience
SAMI · 16 November 2020
Agent replied · 23 October 2024
Hi Sami, Many thanks for your kind comment and for leaving us a 5 star review. It is great to hear you had a good experience on our website. We truly hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotvery good
very good information
Richard · 18 October 2020
Agent replied · 23 October 2024
Hi Richard,Thank you very much for leaving us a 4 star review. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWorse than nothing.
Tony · 17 May 2026
Agent replied · 28 May 2026
Hi Tony,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
★★★★★ 4/5
TrustpilotRegular Updates pe that come onto the market, in my price range
Regular Updates on properties available to buy with my price range and criteria.
Mrs · 29 September 2022
★★★★★ 1/5
TrustpilotScam
Scam! Stay away
Vas · 22 April 2026
Agent replied · 28 May 2026
Hi Vas,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
★★★★★ 1/5
TrustpilotYour website is absolute piece of crpp
Rating only, no written review.
Tahir · 26 January 2026
Agent replied · 23 October 2024
Hi Tahir,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
★★★★★ 3/5
TrustpilotSchool ratings are not conveniently…
School ratings are not conveniently available, as in case of RightMove
Vasim · 20 October 2021
★★★★★ 5/5
TrustpilotVery good👍
Very good👍 because i received very nice response
Mohammed · 11 December 2020
★★★★★ 5/5
TrustpilotHelpful
Helpful.I was contacted very quickly
Ramona · 8 March 2021
★★★★★ 1/5
TrustpilotVery bad iiiiiiiiii
Rating only, no written review.
Mppppppa · 20 May 2025
★★★★★ 1/5
TrustpilotPile of crap.
Rating only, no written review.
John · 3 June 2024
Agent replied · 23 October 2024
Hi John,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We would like to discuss this further with you and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotLoad of rubbish
Rating only, no written review.
Satisfied · 23 July 2023
Agent replied · 23 October 2024
HiThanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.I have provided this feedback to the team who look after our property experiences. Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery convenient
Rating only, no written review.
Nath · 29 June 2023
Agent replied · 23 October 2024
Hi Nath,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website this helpful.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.