Trusted Agent profile · Richmond upon Thames

Marsh & Parsons East Sheen & Richmond reviews in Richmond upon Thames

3.4

★★★★★

2,434 reviews across 2 platforms

202 Upper Richmond Road West, London, SW14 8AN, Richmond upon Thames, SW14 8AN

Part of Marsh & Parsons, see every office.

Marsh & Parsons's office in Richmond upon Thames, at 202 Upper Richmond Road West, is rated 3.4 out of 5 across 2,434 reviews on two platforms.

Facebook logo

2.8 / 5

9

Reviews on Facebook

Business-wide

Trustpilot logo

2,425

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fab!

Love the email updates I get all the latest information from them.

Asma · 17 October 2020

Agent replied · 23 October 2024

Hi Asma,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our email alerts so informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

No estate agents ever get back to you…

No estate agents ever get back to you though using the site

Michael · 15 October 2020

Agent replied · 23 October 2024

Hi Michael,Thank you for leaving us your review and we're very sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

leaves old houses up too long when…

leaves old houses up too long when they've been taken.

Tracy · 10 April 2021

Agent replied · 23 October 2024

Hi Tracy, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very helpful when looking for…

Very helpful when looking for properties.Always use this guide .

Chris · 10 April 2021

Agent replied · 23 October 2024

Hi Chris, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a good experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I am getting a lot of valuable information as a budding property investor

I am getting a lot of valuable information from zoopla

Mduduzi · 9 April 2021

Agent replied · 23 October 2024

Hi Mduduzi, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a good experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Would appreciate more filters at search…

Would appreciate more filters at search so as target units of interest.

N.Fieros · 13 October 2020

Agent replied · 23 October 2024

Hi, Thank you very much for leaving us a 4 star review. We're really grateful for the suggestion you have provided and we hope our site proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Happy home hunting!Many thanks,Zoopla Support

3/5

Trustpilot

I not get any house yet but treat the…

I not get any house yet but treat the people Good

Nagieb · 11 January 2021

Agent replied · 23 October 2024

Hi Nagieb, Thank you for sharing your feedback with us and for leaving us a 3 star review. It's great to hear that you have had good service and we hope we continue to help and support you in all things property related.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

happy with the emails

happy with the emails, until they stopped?

Tracey · 30 October 2021

Agent replied · 23 October 2024

Hi Tracey,Thank you so much for taking the time to leave us your feedback. We're very sorry to hear you are having issues.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

Great site for house buying

Great site for house buying and easy to set up alerts

Peta · 10 January 2021

Agent replied · 23 October 2024

Hi Peta,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site and our property alerts. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

Had no reply from multiple places

Had no reply from multiple places, had no help from zoopla

Leah · 9 January 2021

Agent replied · 23 October 2024

Hi Leah,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Doesn't let me know about rented…

Doesn't let me know about rented accommodation

Graeme · 26 October 2021

Agent replied · 23 October 2024

Hi Graeme,Thank you so much for taking the time to leave us your feedback.We'd like to assist you further with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support

4/5

Trustpilot

Good website

Good website, decent information

WPO · 7 April 2022

Agent replied · 23 October 2024

Hi WPO,Thanks for leaving us a 4 star review. We're happy to hear how pleased you are with our website. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Full information about property…

Full information about property provided by you.

Balvir · 23 October 2021

Agent replied · 23 October 2024

Hi Balvir,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

An informative website that is easy to…

An informative website that is easy to navigate.

Malcolm · 12 August 2021

Agent replied · 23 October 2024

Hi Malcolm, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Reliable website

Reliable website, easy to use and lots of good options.

Mr · 13 March 2021

Agent replied · 23 October 2024

Hi Mr Ali,Thanks for leaving us a 5 star review. We're really glad to hear you find our site to be reliable and easy to use. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

3/5

Trustpilot

Only as good as the poor plight for…

Only as good as the poor plight for renters allows.

John · 13 March 2021

Agent replied · 23 October 2024

Hi John, Thanks so much for leaving us a 3 star review. If you require any further help searching for your next home, we also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

A fantastic service

A fantastic service, keeps me fully updated, thanks.

Sang · 7 August 2021

Agent replied · 23 October 2024

Hi Sang,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

I found it informative and updated each…

I found it informative and updated each day

Patricia · 7 August 2021

Agent replied · 23 October 2024

Hi Patricia,Many thanks for your 4 star review. It's great to hear you find our site this informative. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

I so much like this site

I so much like this site, its very easy to use.

G · 13 December 2020

Agent replied · 23 October 2024

Hi, Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience using our website, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

5/5

Trustpilot

Good

Nice & good to me and my family

PATEL · 6 August 2021

Agent replied · 23 October 2024

Hi Kalpesh,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and you like our features.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

The help people need online isn't there…

The help people need online isn't there needs more work

Christopher · 9 March 2021

Agent replied · 23 October 2024

Hi Christopher, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

4/5

Trustpilot

Good supply of properties with a link…

Good supply of properties with a link to the agents

Mr · 5 March 2021

Agent replied · 23 October 2024

Hi Lloyd,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Very easy to search and view

Very easy to search and view, very useful

Selvadurai · 1 August 2021

Agent replied · 23 October 2024

Hi Selvadurai,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

An amazing app and really needful tool

An amazing app and really needful tool. Well done team Zoopla.

Ishtiaq · 4 December 2020

Agent replied · 23 October 2024

Hi Ishtiaq,Many thanks for your comments and for leaving us a 5 star review. We are very happy to hear that you find our app so useful. We hope we'll continue to assist you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding a property!Many thanks,Zoopla Support

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