Marsh & Parsons East Sheen & Richmond reviews in Richmond upon Thames

Hi TK, Many thanks for taking the time to leave this review. We hope that we can help you with all things property related. Make sure you visit our Discover section for more property information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any help from us, be sure you visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Sue,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience with this agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi,Thanks so much for leaving us a 4 star review. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi James,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support

Hi Susan, Thanks for taking the time to leave us a review.We’re really sorry to hear some of the agents you tried to contact via our site haven't responded. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Andy,Thank you for taking the time to leave us your valuable feedback and for reporting this issue to us. We're really sorry to hear about your bad exeperience.Our aim is to ensure that information on our site is as comprehensive and accurate as possible. Therefore, we will now DM you to discuss this further.Many thanks,Zoopla Support

Hi Elzbieta,Thanks so much for taking the time to leave us a review.We would love to help you and we will now DM you for more information.Many thanks,Zoopla Support

Hi Dave,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

Hi Raj,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Temi,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you find our website so useful, and we hope we continue to help and support you in all things property related.We do have a large database of qualified agents who can help you with your property search, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Max,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can search for any property type of your choice easily on the website and app. Here is a Help Centre article that will guide you through this step by step depending on the device you choose to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006068617Please note that if there are no current listings for a given property type in your search area/criteria, then this option will not appear.Make sure you use the keywords filter to search for properties that include specific words e.g. garage. You can also search for exact phrases by using quotation marks e.g. "double garage"; to exclude a term, you can prefix it with '-' e.g. -mobile or -static or -park.We also have a large database of qualified agents who can help you find the right property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Nicola, Thank you for sharing your feedback with us and for leaving us a 3 star review. We're happy to hear that you use our site to search for rental properties, and we hope we continue to help and support you in all things property related.All of the listings on our website are provided to us by estate agents and if you are unable to find the properties you require in the to rent section of our website, we also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi,Thank you so much for leaving us a review. We are sorry that we are unable to provide a Zoopla estimate for your property at this point in time. Whether we display a Zoopla estimate for a property or not depends on the amount of data we have available for that home and for similar properties in the area. Our mission is to provide data on all homes in the UK - over 29 million currently. As Zoopla continually develops and evolves its industry leading insights, we have recently updated our house price estimate model resulting in significant accuracy improvements and increased coverage of UK properties.We aim to be as informative as possible and if we have sufficient information to create an estimate for a property, an estimated price range will automatically be generated.Many thanks,Zoopla Support

Hi Mrs Mitieelu,Thank you so much for taking the time to leave us your feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi David,Thank you so much for taking the time to leave us your feedback and we're sorry to hear of the experience you've had when using the Zoopla website.We have recently updated our property attributes data (i.e. property type, tenure and room numbers information) to a more accurate model. Fortunately, this now means our house price estimates and our property attributes data get updated every month.We're in the process of improving our data and we are working on a solution to allow home owners like yourself to have the ability to update property attributes on our site in the near future.We also appreciate how important the accuracy of the estimated house price range for your property is to you. Here is a Help Centre article that will explain a little bit more about where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897It is important to remember that our Zoopla estimates are intended to be used as a useful starting point for researching the value of your home and are not the same as an agent valuation. If you have recently refurbished your property by making material changes to its size or configuration, I strongly suggest speaking to one of our estate agents who will inspect your home and take into account its unique features. Please follow the link below to request an appraisal:https://www.zoopla.co.uk/valuation/If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi JJ,Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience using our website. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

Hi Carolyn, Many thanks for your 5 star review! It is great to hear you've had a great experience using our website, and we hope we'll continue to help you with all things property related. We're sorry to hear that you haven't found anything suitable yet. We have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck in finding your new home!Many thanks,Zoopla Support

Hi Geor_D,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.Unfortunately, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.Also, please note that your property attributes do not directly affect your estimate. Your house price estimate will continue to be updated every month.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi PeterThank you so much for taking the time to leave us your feedback.A Zoopla house price estimate is our calculation of what a property could be worth. It’s designed to help sellers decide the asking price, and buyers decide what they could offer. Zoopla estimates are computer-generated, they are not formal valuations and shouldn’t be used as official appraisals in the process of selling or purchasing a home. They simply provide a useful starting point for researching the likely value of a home. Zoopla estimates are not the same as agent valuations. Here is a Help Centre article that will explain a little bit more about where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you. Please follow the link below and request an appraisal: https://www.zoopla.co.uk/valuation/Many thanks,Zoopla Support

Hi Yves,Thank you so much for taking the time to leave us your feedback. We would like to discuss this issue with you further and we will now reach out to you directly for more information.Many thanks,Zoopla Support

Hi Oliver,Thank you for taking the time to leave us this feedback.I can see that one of our team members have been in contact with you about this today.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Rasa,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Samantha,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.If the agents you tried to contact don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Levi, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.If the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support