Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly satisfied finding my new home/apartment
Highly satisfied to have been associated with Knight Frank finding my new home. I got exactly what I have been looking for. Walid Javadi, who helped me with this was very understanding and generous with his time. Very happy to have been associated with him too.
Trishna · 30 January 2024
Agent replied · 25 October 2024
Dear Trishna,Thank you kindly for working swiftly with me on securing your new home. It’s teamwork that makes the process so easy and smooth, and I am very glad to have been involved in finding you the perfect place.Wishing you all the best,Walid
★★★★★ 5/5
GoogleExtremely happy with the service provided. Chloe was very helpful and efficient throughout the whole process!
James · 11 October 2024
★★★★★ 5/5
TrustpilotI give five stars to Knight Frank…
I give five stars to Knight Frank because of their hardworking dedicated people , Phillip Dunn the senior property manager in particular. He is prompt at replying to his emails , he is professional , polite and sorts out any issues or problems with my rented property . I do not need to worry about my tenant/ property as I know Phillip with his exceptional work ethic will look after them .
Maryam · 7 May 2021
Agent replied · 25 October 2024
Thank you for your kind words, it really does mean a lot to receive such great feedback. It is a pleasure looking after your property and I hope this can continue for a long time to come. Kind regards,Phillip
★★★★★ 5/5
GoogleWe had been looking for a property for over a year. Hannah was very diligent finding the right property for us. It became clear to us that she had been working on finding our dream house. She was very kind and understanding throughout the process and was always available to answer any questions. I strongly recommend Knight Frank when buying or selling a property.
Maria · 26 October 2017
★★★★★ 5/5
TrustpilotI have just had an offer accepted on a…
I have just had an offer accepted on a beautiful property in Parsons Green. Summer White was incredibly helpful, communicative and wonderful to work with!!!
Oliver · 1 May 2024
★★★★★ 5/5
TrustpilotAbsolutely great company really got the…
Absolutely great company really got the purchasers interest at heart and nothing was too much trouble,made the experience seamless SJ is great and did everything when she said she would,alot better than other agents i tried to deal with in Dartmouth.
Jan · 29 April 2024
Agent replied · 25 October 2024
Dear JanIt was a pleasure to help you, and we all wish you the very best in Dartmouth. I know how much you love it down here, and you will love it even more now that you’re a permanent fixture!Let me know when you’re in town and I will call in and say hi.Best wishes, SJ and the team
★★★★★ 5/5
TrustpilotKnight Frank - Natalie Dordoy
We just moved into a property managed by Knight Frank and the property manager is Natalie Dordoy. Natalie has done a terrific (5-star) job with our move into the new house. She is very responsive, reasonable, easy to deal with and has been very helpful in getting us settled in. She has and is addressing all of our needs. We are very pleased with Natalie and Knight Frank and happy to give this 5-star review.
JPG · 8 June 2020
Agent replied · 25 October 2024
Thank you for your feedback. It is an absolute pleasure working with you to ensure you are happy in your new home and I am looking forward to assisting you in future.Best,Natalie
★★★★★ 5/5
TrustpilotBeth was fantastic!
Beth helped us find a new let in Surrey. She was amazing, arranging for us to view a few houses we would not have thought of, taking videos for us and communicating well through the whole process. Would fully recommend.
Kieran · 13 May 2024
Agent replied · 25 October 2024
Thank you for your review Kieran, It has been great working with you. Best, Beth
★★★★★ 5/5
TrustpilotKnight Frank Property manager
Jason Nwimo my property manger at Knight Frank has been super helpful and alway fast to respond and get any issue sorted. A great property manager that has made the moving process go a lot smoother!
James · 22 July 2024
Agent replied · 25 October 2024
Hi James, Thank you for sending in a review here Glad I have been able to assist on move-in Should you need anything else, please feel free to reach out via the normal channels Have a great remainder of the week!Kind RegardsJason
★★★★★ 5/5
TrustpilotThe service we received from Helen…
The service we received from Helen Waddilove in selling our cottage was simply outstanding. She was so professional and kind and helped us achieve a seamless sale. We would recommend Knight Frank to anyone looking to buy or sell in the Cotswolds.
Mrs · 28 March 2024
Agent replied · 25 October 2024
Thank you for your very kind review. It was lovely working with you on both the purchase and subsequent sale of your lovely cottage. Please let me know if I can ever help in the future. Best wishes Helen
★★★★★ 5/5
GoogleI have used Knight Frank in Richmond, for a second time, to let my flat. As a landlady already, I had a few requests which Deborah & Vinnie worked with to provide a flexible, tailor-made service. Throughout the entire process, both were exceedingly professional, informative & communicative - they made sure I was fully briefed at every stage & I had total confidence in their handling. Thank you to the team for letting my flat - fully recommended!
Claire · 26 October 2018
Agent replied · 24 October 2024
Dear Claire, thank you for your kind comments, we look forward to dealing with you in the future
★★★★★ 5/5
GoogleWe sold a house on the Twickenham side of Richmond Bridge through Knight Frank. We felt they were the most impressive of four agencies we interviewed. Edward, Matt and Laura gave good service and were always realistic. KF got us a large number of viewings. Our house sold for 98% of the asking price within 5 months of going on the market, which we were pleased with at a potentially difficult time. I would recommend KF.
David · 26 October 2019
Agent replied · 24 October 2024
Dear David, thank you very much for your kind review. It was a pleasure working with you and your family and a joy to sell your fabulous home. We’re thrilled it went to a young family looking to raise their family there. All the best, Knight Frank Richmond
★★★★★ 5/5
GoogleI would like to thank the team at Knight Frank in Richmond for their sterling work in finding a buyer in a very challenging market. Hannah was constantly positive during the sales process in spite of several setbacks with collapsing chains. She always kept us informed of progress and was very professional throughout. I would be happy to recommend them.
Robert · 26 October 2019
★★★★★ 5/5
TrustpilotJason Nwimo (Propery Manager) has been…
Jason Nwimo (Propery Manager) has been managing our property for some time and has excelled our expectations. He is reliable, friendly and professional. He delivers a very high standard of care/service to his clients, and does so enthusiastically and with devotion.
LC · 13 April 2024
Agent replied · 25 October 2024
Good morning Lauren,Many thanks for your review here It has been a pleasure and thank you for entrusting our Knight Frank PM team with your propertyGood luck with all in future Should you need anything else at all, please do not hesitate to reach out via the normal channelsWarm RegardsJason
★★★★★ 5/5
GoogleKnight Frank in Richmond have recently helped us with letting a property. We found Natasha and her team extremely professional and supportive and they were very proactive in the marketing of our property. They were excellent at keeping in touch and also taking us through every step of the process. We would have no hesitation in recommending the Knight Frank Richmond rentals team.
Andrea · 26 October 2017
★★★★★ 5/5
TrustpilotVinnie from renewals has been great to…
Vinnie from renewals has been great to work with. He has made our lease extension a simple matter. He is courteous and prompt with his communication. I appreciate Vinnie's style and enthusiasm.
Sean · 15 September 2024
Agent replied · 25 October 2024
Dear Sean,Thank you very much for the lovely review.Wishing you all the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI have been working with Knight Frank…
I have been working with Knight Frank for several years in a professional capacity and have always found their staff offering a service of the highest standards. A particular stand our recently has been my dealings with Beth Tighe who has been amazing throughout.
Lee · 1 February 2024
Agent replied · 25 October 2024
Thank you for your kind review. It has been a pleasure helping your client find a new home and I’m sure we will continue to work together in the future. Best, Beth
★★★★★ 5/5
TrustpilotTop Level Service
Stan's service was of the highest order. Classy, supportive, honest and responsive. We didn't go with the property in the end, but his service was impeccable and we will consider Knight Frank in the future as a result.
Joe · 30 May 2024
Agent replied · 25 October 2024
Joe it was a pleasure to assist you, I hope you enjoy your new home and that our paths cross again in the future.Many thanks,Stan
★★★★★ 5/5
TrustpilotProfessional and helpful team
Had the pleasure of working with Ollie Hayden (Associate) and Sasha Gray-Crosby (Senior Property Manager) this year who were both friendly, helpful and professional - can highly recommend each of them!
T · 27 September 2024
Agent replied · 25 October 2024
Thank you for you kind review. It was a pleasure assisting you. Ollie and Sasha
★★★★★ 5/5
TrustpilotThe lettings agent who helped me find my flat
The lettings agent who helped me find my flat and to complete the contract process was extremely efficient, professional and clear, and on the day of the move helpful beyond the call of duty
Frances · 5 August 2024
Agent replied · 25 October 2024
Dear Frances,Thank you so much for your kind words. It was a pleasure assisting you throughout the process, and I'm delighted to hear that you were pleased with the service. Moving can be stressful, so I'm glad I could help make the day a bit easier for you.Wishing you all the best in your new home!Kev
★★★★★ 5/5
TrustpilotVinnie from the Knight Frank renewals…
Vinnie from the Knight Frank renewals teams gave excellent advice and guidance; was knowledgeable, responsive, professional and helpful; and processed the on line documents extremely quickly, overall and outstanding service.
Stephen · 9 October 2024
Agent replied · 25 October 2024
Dear Stephen,Thank you for the lovely review.It was a pleasure to assist you and thanks again for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
GoogleVinnie was very good at findings exactly what we were looking for even though it wasn't on the market at the time! He sorted out numerous issues and was very on the ball. He even met us on arrival. Sophie helped our move go very smoothly and was also on hand to make sure the transaction went through quickly. Very pleased!
Anne · 26 October 2018
★★★★★ 5/5
TrustpilotGreat support!
I was anxious about searching for a property in the UK for the first time, but thanks to the Japan Desk team, I was able to find a great property.Their support was always appropriate and quick, and I felt safe in dealing with them.
中村司 · 23 January 2024
Agent replied · 25 October 2024
Thank you very much for your kind words, it has been a pleasure to help you. We are always here if you need any further assistance.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotExcellent experience with James at…
Excellent experience with James at Knight Frank. Super accommodating, very responsive, helped us a great deal negotiating with the landlord and landing us an amazing flat. All around awesome Lettings agent, and a breath of fresh air in a lazy market.
Valerio · 20 March 2024
Agent replied · 25 October 2024
Thank you for the kind review, it is extremely appreciated.It was a pleasure helping you with your search, and please do let me know if I can help with anything else.Very best wishes,James
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