5/5
TrustpilotFurniture replacement follow-up
During my rental, Hamptons helped follow up my old furniture replacement with my homeowner in a few weeks
Trusted Agent profile · Richmond upon Thames
Hamptons Teddington Sales reviews in Richmond upon Thames
★★★★★
1,558 reviews across 2 platforms
8 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW
Part of Hamptons, see every office.
Hamptons's office in Richmond upon Thames, at 8 High Street, is rated 4.3 out of 5 across 1,558 reviews on two platforms, including 132 Google reviews rated 4.9.
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
5/5
TrustpilotDeborah Hancock worked ffor us with…
Deborah Hancock worked for us with proactively, flare, professionalism and determination. I have high praise and have already recommended her to other potential customers in the locale. I also experienced a very reliable and friendly and efficient response from Emma Johnson and would not hesitate to use Hamptons in Tunbridge Wells.
5/5
TrustpilotGreat experience on renting out our…
Great experience on renting out our flat efficiently and effectively in west hampstead - thanks to the Josh and Danielle!!
5/5
TrustpilotPatryk from Hamptons does an amazing job
Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.
5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Agent replied · 22 December 2024
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
5/5
TrustpilotHamptons Ealing Branch
Mark Peppin at Ealing Branch dealt with my sale He was very professional and arranged a good list of viewings He kept me updated at all timesSale went smoothly in a difficult property market I highly recommend HamptonsJan
5/5
TrustpilotEnd of Lease and deposit management
Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.
5/5
TrustpilotDuring my tenancy I always had…
During my tenancy I always had excellent support and very prompt support from the team at Hamptons, whether it was mending a washing machine or getting me back into the house when my lock failed. Rebecca in particular was really helpful and always responsive and organised. It made all the difference to my experience. Thank you! Jessica
5/5
TrustpilotTenant of a flat ran by Hamptons and if…
Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend
1/5
TrustpilotHorrendous
Horrendous , DO NOT USE OR TRUST, Mickey mouse accountancy system or clever fraud . Totally unapologetic when busted and still not paid. Use someone else .. save yourself some stress and money
Agent replied · 22 December 2024
Thank you for leaving us your feedback. Customer service is very important to us and we apologise for any inconvenience caused, please rest assured we always work with the best intentions and would never participate in fraudulent activities. We can see you have contacted the team on another platform and they have responded to you separately. Thank you again.
5/5
TrustpilotQuick and professional.
Quick and professional.Problem solved.Thank you Melanie
5/5
TrustpilotDavid Whiting
David Whiting assisted with all our maintenance needs right from the start of our tenancy, assisting with all use of appliances and systems within the property. Really appreciated.
5/5
TrustpilotSupport with broken bathroom light switch
A very prompt response to my request and explanation of the process. The electrician contacted me the same day and came round to look at the job. It was completed the following morning.
5/5
TrustpilotThanks Melanie
We have been dealing with Melanie for almost a year and she has always been excellent at dealing with any issues we've had whilst renting through Hamptons. Thank you.
5/5
TrustpilotGreat group
Great group, very responsive, good workmen, Amy Goldstein is the best!
5/5
TrustpilotVery Happy with Hamptons.
I've rented my property with Hamptons for 19 years, and the service I have had has been overwhelmingly positive, especially so in the last few years. I'd like to call out Annabel and George in particular who have been responsive, effective and just all around great to deal with.
1/5
TrustpilotDirty smelly rats increasing there…
Dirty smelly rats increasing there rents for familys who are suffering the cost of living crisis STAY AWAY FROM THESE DIRTBIRDS
Agent replied · 22 December 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotI am a tenant and the property…
I am a tenant and the property management team is fantastic in their support to resolve any issues promptly. My property manager is relentless in helping sorting things out - top marks!
Agent replied · 22 December 2024
Thank you for leaving us a review, we will ensure the property management team are made aware of your kind comments.
5/5
TrustpilotReliable and Responsive
We have had a very good experience with Hamptons and our property manager Jocelyn. She has been very proactive in dealing with any issues as they have arisen and arranging for quotes and repairs quickly and efficiently while keeping us informed of progress along the way.
2/5
TrustpilotUnpleasant correspondence with Selina…
Unpleasant correspondence with Selina Doran, when simply enquiring about a property. Judgmental and assumptive attitude about my situation, which left me with a decidedly bitter taste. Would not recommend.
5/5
GoogleExceptional service! Brilliant communication. I felt cared and respected. Special thank you to Scott, has been impressed by his professionalism.
5/5
TrustpilotJulian Powell
Julian Powell, who manages my flat in Clerkenwell, has done a superb job, especially in arranging a speedy clean between tenancies. I am very grateful for all his help and efficiency.
Agent replied · 22 December 2024
We are delighted to hear Julian has had such a positive impact on your experience with us and we look forward to sharing your feedback with him.
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