5/5
TrustpilotVery responsive
Very responsive, quick call backs, and generally good communications. When issues arose, they took care of them pretty much immediately.
Trusted Agent profile · Richmond upon Thames
Hamptons Richmond Sales reviews in Richmond upon Thames
★★★★★
1,690 reviews across 2 platforms
8 The Quadrant, Richmond, TW9 1BP, Richmond upon Thames, TW9 1BP
Part of Hamptons, see every office.
Hamptons's office in Richmond upon Thames, at 8 The Quadrant, is rated 4.3 out of 5 across 1,690 reviews on two platforms, including 249 Google reviews rated 4.9.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat friendly service
Used this agency for years now. Perfect service and friendly too. Melanie Hudson goes the extra mile
5/5
TrustpilotManagement of tenancy deposit
Efficient, swift, professional
5/5
TrustpilotExcellent service by Ross Bounds and…
Excellent service by Ross Bounds and Pippa and will definitely use them again in the future!
5/5
TrustpilotLucy Desborough manages my property…
Lucy Desborough manages my property very satisfactorily and I have no complaints. She is attentive and acts speedily.
5/5
TrustpilotWe have an extremely dedicated and…
We have an extremely dedicated and resourceful property manager who deals with all arising issues competently and promptly.
5/5
GoogleExcellent service!
Agent replied · 10 October 2026
Thank you for the positive review! We strive to provide excellent service to all our customers and we are thrilled to hear that we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
4/5
TrustpilotExpertise and Experience
Our property manager showed her experience and expertise to successfully navigate a difficult check out situation +++
5/5
TrustpilotFriendly, and super helpful!
Friendly, organised and extremely helpful!
4/5
TrustpilotSmooth check out
My PM April coordinated well with the owner and cleaners for smooth check out.
5/5
TrustpilotGreat help from Rebecca who sorted…
Great help from Rebecca who sorted everything really quickly and with excellent comms. Thanks!
4/5
TrustpilotI have found Hamptons be extremely…
I have found Hamptons be extremely professional, in particular our primary contact, Grace McMahon has been kind, helpful and efficient.
5/5
GoogleExcellent service in finding a house for rent. Heads up to Sheila for making it a smooth sailing.PositiveQuality, Professionalism
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleThe team were fantastic. I was really dreading having to find something. I ended up with a better deal than my neighbours and a seamless move-in
5/5
GoogleSheila arrived promptly for our appointment and was very helpful throughout the whole vetting and moving process, so very happy with the service.
5/5
TrustpilotLetting review
We are so happy with the service from Hamptons. Friendly, efficient and professional.
5/5
TrustpilotAlways helpful
Great service, always responsive and helpful. Really appreciate having Hamptons manage our needs.
5/5
TrustpilotThe service is excellent
The service is excellent, timely, easy to use and effective.
5/5
TrustpilotA Reliable and Professional Service
Have had very good communications and assistance from Hamptons throughout my tenancy
4/5
TrustpilotSupernova - thank you 🙏
Efficient, responsive and pragmatism prevails with Mel, thanks for all your help
5/5
TrustpilotHamptons were excellent throughout the…
Hamptons were excellent throughout the process of purchasing our new home. They went above and beyond. Well done Heather.
5/5
TrustpilotExcellent advice throughout and a…
Excellent advice throughout and a delightful experience - highly recommended.
1/5
TrustpilotCalled twice to book a viewing even…
Called twice to book a viewing even emailed. No response. Not selling themselves really
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
