5/5
TrustpilotSandra Mccare has dealt with our check…
Sandra Mccare has dealt with our check out, professional and speedy service. Really appreciate it. Replies to emails promptly
Trusted Agent profile · Richmond upon Thames
Hamptons Richmond Sales reviews in Richmond upon Thames
★★★★★
1,692 reviews across 2 platforms
8 The Quadrant, Richmond, TW9 1BP, Richmond upon Thames, TW9 1BP
Part of Hamptons, see every office.
Hamptons's office in Richmond upon Thames, at 8 The Quadrant, is rated 4.3 out of 5 across 1,692 reviews on two platforms, including 249 Google reviews rated 4.9.
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProblem solving
As a tenant of the Hamptons Agency I face facility issues from time to time. I appreciate our Property Manager - Gemma Ward rot your operative support with problem solving.
1/5
TrustpilotHorrible Customer service and rude…
Horrible Customer service and rude estate agent
Agent replied · 26 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotDawn always offers a prompt and…
Dawn always offers a prompt and efficient service for Hamptons, when we encounter any issues with our rental apartment. The issues (not that there have been many) are dealt with professionally and in a timely fashion. 5 star service
5/5
GoogleFantastically helpful team, made moving as easy as possible. I highly recommend them
Agent replied · 22 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you received a 5* service from the team. Thank you again!
5/5
TrustpilotProperty management
Property management. Always keeps us up to date. Quick responses.
5/5
TrustpilotGreat customer service
Perfect service provided by Melanie at the Bath office. Prompt resolution to an internet access issue. Was available and easily contactable during the process.
1/5
TrustpilotNot a care in the world
Not a care in the world - emailed them about a flat in Wimbledon (via Rightmove)... walked past their office, saw them sitting in there chatting and laughing. Received no call back, no email. HOPELESS and obviously not interested at all.
5/5
TrustpilotApril K. Her surname (not written here) says it all!👍
April K., senior property manager provided us with really quick responses and follows up everything. I have found it very very easy to deal with her. Very helpful indeed.
5/5
TrustpilotI have used Hamptons for the last three…
I have used Hamptons for the last three rental houses and cannot rate them highly enough. The whole team are so helpful. communication is excellent and nothing is to much trouble. A thoroughly professional property management company. Thanks all.
5/5
TrustpilotReally helpful and kind property manager
Had a very good experience with our property manager, Sarita Sainsbury. She has always been of great assistance, replying very quickly to our inquiries, even after the tenancy has ended. Always pleased with her kind and great service.
4/5
TrustpilotQuality of service
Jennifer Powell provides a very good link between myself and my current tenants.
5/5
TrustpilotCDM has dome the good job with painting
5/5
TrustpilotGreat professional service from Gemma…
Great professional service from Gemma Ward at Hamptons. Nothing was to much trouble and her background research to present the most economical solution for the problem was exlemplery.
5/5
TrustpilotI have a great experience with…
I have a great experience with Hamptons, whenever I needed it I was promptly attended to by Rebecca Hitchman who was very polite and attentive, responding immediately and sent solutions to all my requests.
5/5
TrustpilotExcellent service
Excellent serviceDelightful to deal withI cannot fault Charlie
5/5
TrustpilotGreat rental service and property mgt…
Great rental service and property mgt service
5/5
TrustpilotApril Keane provided excellent and…
April Keane provided excellent and outstanding personalized service. She truly demonstrated her care and attention. I would work with her on this service anytime above anyone else.
5/5
TrustpilotGreat service from Samantha H. and team!
During the 3 years of our tenancy, we only had a couple issues - but the communication was fast, and they were always able to fix in a timely manner, even on bank holidays.
5/5
TrustpilotThank you Hamptons
I was very impressed with Hamptons support during the sale process. Their follow up has also been brilliant and I've really appreciated their advice on how different renovation options would affect the value of the property.
5/5
TrustpilotAmeesha Florant, Senior Property Manager
I wish to commend Ameesha Florant, Senior Property Manager, Hamptons for her highly professional, competent and extremely efficient communication In managing my employers property in Richmond.
5/5
TrustpilotI had a great experience with Hamptons
I had a great experience with Hamptons. They were fast, dedicated, helpful and friendly. Our agent, Kat, from the Blackheath branch, was wonderful. Nothing was too much and she was lovely. I am recommending them/her to everyone I know!
5/5
TrustpilotLetting and Property Management
Hamptons handled the letting and subsequent management extremely well
Agent replied · 26 October 2024
Thank you for leaving us a review, we are delighted to hear you had a positive experience with us and look forward to assisting you again in the future.
5/5
GoogleGreat service. Found me good tenants at a good rent level.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. It is fantastic to hear that the team in Richmond were able to secure you Tenants and provide a 5* service. Thank you again!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
