Trusted Agent profile · Richmond upon Thames

Dexters Twickenham reviews in Richmond upon Thames

4.4

★★★★★ Great

2,223 reviews across 2 platforms

84 Heath Road, Twickenham, TW1 4BW, Richmond upon Thames, TW1 4BW

Dexters's office in Richmond upon Thames, at 84 Heath Road, is rated 4.4 out of 5 across 2,223 reviews on two platforms, including 359 Google reviews rated 4.9.

Google logo

4.9 / 5

359

Reviews on Google

This office

Trustpilot logo

1,864

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

1/5

Trustpilot

Petros Giorganios harrasment to leave…

Petros Giorganios harrasm me to leave him a good review here. In the meanwhile he does not answer any emails or cals, he disrespected and violated the agreement I had when I rented the apartment.

Patrícia · 19 September 2025

5/5

Trustpilot

You have a very honest opinion and…

You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta

Gaz · 13 May 2022

Agent replied · 23 October 2024

Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Graziana in the management team makes…

Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!

Nadia · 25 October 2023

Agent replied · 23 October 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ian has be absolute brilliant and professional on our purchase of the flat. Would definitely recommend to anyone who is looking for property in Twickenham

King · 23 December 2024

Agent replied · 27 December 2024

Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Trustpilot

Helpful

I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.

Sai · 2 August 2024

Agent replied · 23 October 2024

Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter - Elliot

I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!

Amy · 8 December 2023

Agent replied · 23 October 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters in Twickenham - polite, professional, prompt

I have used Dexters in Twickenham for quite a few years now to help manage a property. They have always been polite, professional, and prompt. I'm aiming to continue using their service for many years to come.

M · 5 June 2024

Agent replied · 23 October 2024

Dear M Lewis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 23 October 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 23 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 23 October 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The team at Dexters did an excellent job of selling our property and making us feel at ease during a very stressful time. George and Nina communicated with us regularly and made sure we were looked after every step of the way. I can't thank them enough.

Kelly · 23 October 2023

Agent replied · 22 October 2024

Dear Kelly, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have just purchased a property from Dexters, very happy with all our dealings with Annie and Ian, I would recommend them to any vendor or purchaser

Robin · 2 November 2024

Agent replied · 9 November 2024

Dear Robin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Super easy process for me and my partner to secure a flat. Swift responses and updates from Alfie who was very helpful through everything and made it as painless as it could be. Would recommend if you are looking for a place in the area!

Stephan · 27 November 2023

Agent replied · 22 October 2024

Dear Stephan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 23 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Caitlin McCartney from the Dexter's…

Caitlin McCartney from the Dexter's property management team was super helpful to sort the issues out quickly and manage the multi-party processes smoothly.Will definitely suggest working with Dexters to manage your property.

Ali · 8 August 2024

Agent replied · 23 October 2024

Dear Ali, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters have helped me and my husband tremendously! There whole team was super super helpful and brilliant. I am extremely pleased with the service i received from start to finish. A big thank you to all the team - We couldn’t have done it without you!

Lara · 23 October 2023

Agent replied · 22 October 2024

Dear Lara,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience with Armando from Dexters. He helped me to find a flat in a best locality in a short time and gave good suggestions. Thanks for everything. I will definitely suggest my friends. Thanks ☺️

Ayesha · 26 March 2024

Agent replied · 22 October 2024

Dear Ayesha, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have rented my property with Dexters…

I have rented my property with Dexters and the initial stages were stressful, which Dexters handled well. The prime team respond quickly to my messages and I am very grateful for that. I am reassured that they will deal with all issues on my behalf.

Laura · 13 November 2023

Agent replied · 23 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ashley Griffiths (Property Management)

Ashley Griffiths (Property Management) is first class. He is organised, always ready to help and very effective. If a problem crops up he deals with it promptly and tactfully. It is reassuring to know that our interests are being so capably looked after. Thank you!

Simon · 1 November 2023

Agent replied · 23 October 2024

Dear Simon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently secured my dream rental flat from the help of Emma Hickman in the Twickenham branch. She has been wonderful from start to finish and I cannot thank her enough for all of her help.

Julia · 6 August 2025

5/5

Trustpilot

Great Experience with Carl Tettey

Over the past month, we have been working with Carl Tettey for all of our property needs and he has been fantastic. He is prompt in his responses and has had any issues remedied in a speedy and complete fashion. Wonderful to work with.

Lauren · 22 November 2023

Agent replied · 23 October 2024

Dear Lauren, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Carl will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very helpful lettings management team

I really appreciated the effort put by Myra in advising me on a couple of extremely tricky issues relating to the rental property that Dexters manage for me. She put in a lot of time and brought in specialist colleagues to help me.

Jeremy · 13 December 2023

Agent replied · 23 October 2024

Dear Jeremy, Thank you for taking the time to leave a wonderful 5* review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service by Callum! He understood exactly what I was looking for and curated my search meticulously. Very polite and attentive and never overbearing or pushy. I will definitely seek out Dexters Twickenham's services again!

Raghav · 25 May 2024

Agent replied · 22 October 2024

Dear Raghav SK, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Sincere Thanks

My sincere thanks must be recorded to this wonderful company. My deposit was returned before I had even realised by Louis Preston, a lovey chap. My thanks must also go to George Bromane, another lovely chap who got me a great price for a contractor.

AB · 25 October 2023

Agent replied · 23 October 2024

Dear AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

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