Trusted Agent profile · Richmond upon Thames
★★★★★
2,140 reviews across 2 platforms
1 Chertsey Road, St Margarets, Twickenham, TW1 1LR, Richmond upon Thames, TW1 1LR
Dexters's office in Richmond upon Thames, at 1 Chertsey Road, is rated 4.4 out of 5 across 2,140 reviews on two platforms, including 326 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Dexters St Margarets hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotDexters Fitzrovia Help
George (Director of the Fitzrovia Branch) was super helpful from the very start of our process all the way through to the end and offered invaluable property advise.
Dear Sabrina, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotI’m dealing with Kelly Baldwin to…
I’m dealing with Kelly Baldwin to manage my rent . She is with Dexter. She is professional, reliable and reply to any query straight away
Dear Rim, Thank you for taking the time to leave a lovely review regarding Kelly. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service
The team were efficient, worked hard for us as the seller and were transparent throughout in their communications. They also managed the onward chain very well with some tricky, and arguably, less professional agents at the bottom of the chain. Thanks Dexters!
Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent support
We received the requested document from Petros Giorganios quickly and efficiently.
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotIt was amazing working with Donalina
It was amazing working with Donalina at Dexter property management. Very helpful & thorough, the team was able to identify the issues and got those rectified swiftly. Overall smooth process and good experience.
Dear Vishal,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters as letting agents.
Dexters have managed our let properties for nearly 20 years. They have always acted in a professional manner towards both the tenants and ourselves as landlords. They respond quickly to problems and queries and always give a good service.
Dear Philip, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotBoiler issues resolved as soon as was…
Boiler issues resolved as soon as was reported to property management team
Dear XXX, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent customer service
Brianne Derbyshire Dealt with my lease renewal today & I found her to give excellent service. She was friendly, professional & made me feel like a valued tenant.
Dear Sonny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotSolving problems during the rent
Donalina Gargrave does a great job helping me fix the breakdowns in my rented house. It's not always as fast as you'd like, but that's because the landlord is slow to make decisions.
Dear Vi, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotVery professional and helpful
Very professional and helpful. They handled the sale of my flat very well and I'd recommend them. They knew the local market and made the process very smooth.
Dear Sarah, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service through Dexters
Great service through Dexters. I have dealt with a few staff including Joe Read who is warm and friendly. I chose to use them initially through him.
Dear Payal, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFelix and George did a good job…
Felix and George did a good job managing the sale of my property, they understand the market and were responsive and professional during the process
Thank you for taking the time to leave a wonderful 5 star Google review. Felix and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat Agent, Jamie!
It was wonderful having Jamie as our coordinator throughout the process. He was constantly in touch with us regarding the properties and was quick to follow up! :)
Dear Tanya, Thank you for taking the time to leave a wonderful 5 star Google review. Jamie will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDealing with Donalina
I had an emergency issue in my house and when i contacted Dexters i was very lucky to speak to Donalina. She was very prompt and extremely helpful in solving the problem.
Dear M.B, Thank you for your kind comments regarding Donalina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters 1st rate service
Dexters have been brilliant throughout our tenancy. Their communication is first rate and they arevery expedient to help sort out any issue. I would highly rate their service and would recommend to any landlords for future reference.
Dear Barnaby, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotTerrible Rental Service
If you're thinking of renting with Dexter's then know it has terrible service. If you have something wrong with your property be prepared to chase and chase forever.
Dear Mohsan, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer
5/5
TrustpilotGood experience working with Tia from Dexters
Liaising with Tia at Dexters to get important work done on the property we rent has been a delight - she is always really personable, understanding, and gets things sorted for us at great speed. Very lucky to have her managing our property!
Dear Lewis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotWould happily buy from again
Purchased a property and was kept informed and provided with regular updates, very smooth transaction and everything completed correctly.
Dear Joe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Kept informed during each stage of the rental process. Looking forward to a happy relationship with the new tenants found and vetted by Dexters
Dear John, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotFurnished with the right information
I have been having trouble with “Eight property management”.
4/5
TrustpilotThey were able to resolve urgent issues…
They were able to resolve urgent issues quickly.
Dear Vidhi, Thank you for leaving a 4* review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotSimply the best Rental Management…
Simply the best Rental Management service ever.Christian Pengelly at Dexters always goes the extra mileNothing is too much trouble10 out of 10 !!!!
Dear Stephen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat expiriance dealing with senior…
Great expiriance dealing with senior property manager, Adasa Andjadiumi. Fast and propper responce saved me time and some mony as well👌😊
Dear Viacheslav, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and ease in every…
Great experience and ease in every aspect. Well done!
Dear Joaquin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dexters St Margarets hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
