Dexters St Margarets reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Jessica is simply the best

I recently had the renewal of contract with the help of Jessica Carson at Dexters.Jessica was very efficient and professional in negotiating with the landlord. The deal was closed in one day with a satisfactory outcome. I am very happy with Dexters and Jessica is just brilliant. Thank you for all.

A · 16 June 2023

★★★★★ 5/5

Google

We had a really great experience with Dexters St Margarets when looking for a flat recently. Lauren is particular was helpful and professional and was really good about staying in touch and keeping us updated when potential properties became available. We managed to find a property through another agent in the end, but will definitely get back in contact in the future if we are ever looking for another property.

James · 12 November 2020

★★★★★ 5/5

Trustpilot

Overall we have had a good experience…

Overall we have had a good experience selling our house with Dexters. I can recommend Peter Gobey whose straightforward and positive approach got us there in the end. He was not over bearing, but courteous and helpful. We were reassured by his professional experience and attention to detail. As well as Peter, we would like thank Paul Samuels, both for their dedication and professional practice.

Lucy · 15 November 2021

★★★★★ 5/5

Trustpilot

Great communication

Great communication. The communication with Nabeel has been excellent. He is really helpful, and always came back to us so quickly. We are happy that we can reach him for any problem or question that we have.

Manuela · 3 May 2024

★★★★★ 5/5

Trustpilot

I have had a really great experience…

I have had a really great experience with Dexters. I would particularly like to mention Ana Ferreira as she has been so helpful and lovely working through any issues we have had and I am honestly so grateful she is our property manager. Thank you Ana!

Molly · 18 October 2023

★★★★★ 5/5

Trustpilot

Joe Read at Dexters really does go…

Joe Read at Dexters really does go above and beyond for his clients and tenants. Joe is incredibly responsive, even on a Sunday when there was an issue. He does what he says he's going to do and more. I recommend him and Dexters.

Nicole · 28 November 2023

★★★★★ 5/5

Trustpilot

Very responsive

Very responsive, get things done properly and no messing around! Grace Solan was extremely helpful, patient and friendly so made the discussion around signing our new contract as easy and smooth as possible. Also wanna give credit to Poppy Russell who also looks after the property and is very helpful.

MARTIN · 23 June 2023

★★★★★ 5/5

Trustpilot

Feedback

I have dealt with Yasmin who has been extremely helpful. She has been very friendly, highly responsive and accurate with the detail in that I have only been shown properties that fit my requirements. This helps to avoid time-wasting at both ends.

Frank · 9 January 2024

★★★★★ 1/5

Trustpilot

I never knew it would end up like this...

I was an employee of Howsy from the Philippines, that Dexters acquired years ago. Then this year Dexters decided to discontinue our employment with them. We knew this would happen, and I personally didn't take it against Dexters, so long as they and QQI (which is the acting HR side of Dexters here in Manila site) to pay us the separation pay that is accordance to the labor code, and this should include the number of years I stayed as an employee of Howsy which was year 2019.A lot of things happened already from the moment QQI announced the discontinuation of our employment with Dexters. And the experience that me and my colleagues are STILL experiencing is VERY CHAOTIC! This QQI hasn't released our separation yet! They refuse to honor the original hire date from Howsy - which by the way they stated from their meeting with us that will definitely be granted - just like what happened to the first batch of employees of Howsy that were also got redundated. I wouldn't want to step too low for this if only me and my colleagues were treated professionally and respectfully. They're all LIARS! The pay is now long overdue. So, please DEXTERS, help your MANILA team to raise this issue with QQI. We were your once a helping hand with your jobs, especially with repairs. We hope that this small favor from us could at least lessen the burden from us financially, after you decided to leave us all now jobless! Thank you.

Luisa · 23 July 2024

★★★★★ 5/5

Trustpilot

Chloe Curd was absolutely excellent

Chloe Curd was absolutely excellent. She made the process a lot easier for me and made sure to keep me informed throughout.

Keeva · 22 December 2025

★★★★★ 5/5

Google

Dexters team at St Margarets has been of immense help to me. Team was quick and kind to share various options suiting my needs.

Itender · 27 November 2024

★★★★★ 5/5

Trustpilot

I want to express a big thank you to…

I want to express a big thank you to the Dexter team, and especially to Donalina who deals with the property I rented, a very polite and friendly young lady. All deficiencies and issues in the property were resolved in time. Lady who definitely understands and loves her job. Thank you Kind Regards Zlatozar.

Zlatozar · 9 February 2023

★★★★★ 5/5

Trustpilot

Great experience over a number of years…

Great experience over a number of years letting a property through Dexters. Very responsive and clear communication, and I've found any issues that arise with the property are quickly addressed. Natasha Bedenik is a go-to contact but all the team have been professional and helpful.

Craig · 24 October 2023

★★★★★ 1/5

Trustpilot

Constant spam via post.

Constant spam via post.If you're a tenant in a property, looking around the market, Dexters will take the information they demand off you before they'll even discuss a property and then use this for their own marketing.Sending repeated and constant letters to the address, despite you still living there.The last one today is so ignorant."By now you will have received a number of letters from me, which I hope demonstrates my proactive approach".No, Bobby, it demonstrates that you don't get the message and your letters go straight in the bin. "I am surprised that a property like yours is still on the market [..]"Wrong again, Bobby, it is not on the market.Completely and utterly clueless and borders on harassment. Not a good advertisement for your business. Not just the letters, the assumptions made but also using data provided for another purpose to be used for this reason.This is in relation to your branch covering SE10.

My · 17 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Support in a Time of Crisis

I don’t have enough words to say about Monika Piszczyk. Even though I am a stranger to her, she treated me as if I were family. When I experienced a scary visit from our rodent friends in the middle of the night, I understandably woke up in a panic. What followed was a series of events that, without Monika’s support, I wouldn’t have managed.Monika got on the phone with me to calm me down and liaised with the landlady to get my expenses approved, even though I didn’t follow the standard method by getting a contractor outside of the agency. She could have easily stuck to procedural components, but instead, she saw past that and empathized with me as a human being. Her kindness and efficiency resolved an incredibly stressful situation and for that I can’t thank her enough!

Joanna · 15 July 2024

★★★★★ 5/5

Google

Many thanks to Dexter. Thanks a bunch Lauren thanks to the team. Y’ll made it easy during the process of getting the house. Wonderful customer service, kind hearted. Thanks y’ll once again

Dharmeelee · 14 July 2024

★★★★★ 5/5

Google

Harriet was very efficient, providing answers to all our questions during our initial enquiry. She subsequently booked appointments speedily to suit our limited availability and was prompt and well-informed during our viewings.

Chris · 14 July 2024

★★★★★ 5/5

Google

We dealt with Sam in buying our house and he was great and helpful throughout. We found him to be very responsive, professional and patient!

Lucy · 4 November 2024

★★★★★ 5/5

Google

Both Stevie-Leigh and Sam went above and beyond helping us in the sale of our home. Just want to say thank you, very personable, always proactive and 100% responsive. The rest of the team was always available to help if needed.

Kate · 16 January 2024

★★★★★ 5/5

Google

Special thanks to Mr. Noran Antao for his super excellent support during the transition process. Every item of interest (high and medium priority) was duly followed up and brought to a proper closure prior to move-in. In terms of communication, Noran had demonstrated candid and clear messaging leaving no room for confusion. We are happy and satisfied with Noran's support ... and extending our warm regards to the larger Dexters family. Looking forward to have a great stay!

Vinod · 13 August 2024

★★★★★ 5/5

Google

Noran was very helpful and provide professional service. He always was very prompt in his replies to us and did everything he could to make our transition into a new house as smooth as possible.

India · 15 May 2024

★★★★★ 4/5

Trustpilot

After a rough start with the agents we…

After a rough start with the agents we were able to found some common grounds as we have issues with our Landlord. Dexter's did put a big effort to get this resolved, and it was a relief for us. Thank you Sheikh, James and Tallulah.

Nancy · 11 October 2023

★★★★★ 5/5

Trustpilot

Property inspection with Huseyin Tas

Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.

Jaswinder · 13 May 2026

★★★★★ 5/5

Trustpilot

A professional helpful team

Natasha Bedenik is a reliable and professional member of the Dexters team who works well with landlords and tenants. I have found any problems or queries are dealt with in a timely manner and both she and her team respond quickly to issues raised.

Janice · 30 October 2023