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★★★★★
31 reviews across 1 platform
31 Market Place, Retford DN22 6DW
Your Move's Retford office at 31 Market Place is rated 4.1 out of 5 across 31 reviews on 1 platform, including 31 Google reviews rated 4.1. Checked 9 October 2026.
Every review we hold for the Retford office, from every platform, shown as written. First names only.
5/5
GoogleGreat customer service, Richard was really helpful and polite during our valuation, he gave us all the appropriate info for us and our home, nothing was too much trouble. Would highly recommend
Thank you for the review. I'm glad our valuation helped you make some positive decisions and we wish you all the best in the future. Kind regards, Your Move Retford
5/5
Google1st class service from start to finish! Being based in Ollerton I wasn't sure using an estate agent in Retford was the best option to sell my home but after numerous recommendations I decided to give them a go and it paid off massively. Leah managed to secure a buyer within 24 HOURS!!! Amazing! Thank you!!!
5/5
GoogleAbsolutely brilliant staff! Martyn has been so helpful in helping my find a mortgage which hasn’t been easy due to fraud being committed in my name which I wasn’t aware of. Richard, Leah, and Georgia have been so supportive and helpful and really friendly. I will recommend to all I know. THANK YOU
5/5
GoogleWe had a fantastic experience selling our home with Yourmove. From beginning to end, all of our communication with Leah was brilliant. Really couldn’t speak more highly of the work this lovely lady did. I don’t think I would have made it …
5/5
GoogleSo pleased with the team at Retford for making our move go so smoothly, very professional and friendly service and were also there to help with any problems. Would definitely recommend using this company for a stress free move!!! Thanks Retford branch!!!
5/5
GoogleMy husband and I are incredibly grateful for all the help & advice we received from Laurie & the team. Laurie was professional and couldn’t do enough to help us. I would highly recommend Your Move.
1/5
GoogleRetford Estate agents is horrendous. They filled applications in wrong, then passed my details on to the electric company that was already in the property and got my name and title wrong.... This is after I filled in my information for them because they had previously got it wrong... Unprofessional and dam right liars. Won't mention names but a certain male says he will show you properties, doesn't phone to say he won't make it or the fact he sent a replacement member of staff which was of the opposite sex so we didn't have a clue who they were. Also we left the property early that we were renting and we notified all parties and handed the keys in early (and paid remaining rent) but your move then lied to electric company stating we never moved out. Good job I kept there emails showing we had moved out and we handed the keys in meaning we didnt have access to the property we also got a photo copy of the keys when we handed them in and they dated and signed it which also showed we left the property early. Which we passed on to the electric company. However your move denied this and then when presented with this information they stopped communicating with the electric company..... Also tried to get us done for not handing in all the window keys.... They never issued us windows keys in the first place. They also put the property back up for rent on zoopla website whilst still claiming we lived there to the electric company. Just shocking behaviour.
1/5
GoogleDO NOT USE THIS ESTATE AGENT. We paid £250 for a joint application for rental on a property. Both being self-employed, we enquired as to whether this would be a problem or not. We were told not and 'that we deal with self-employed people all of the time'. The 3rd party company - Clearview - did not do their job properly and resulted in us making multiple phone calls to them to chase the progress. After 3 weeks and 3 days, we were told by Your Move that we had failed because together we didn't mean the required income to rent the property. However, we do and our shared accountant confirmed this 3 days later. At this point, I called Josh at Your Move back to chase this up, and he said he'd chase the application and call me back later that day. At this point, I noticed that the property was back on their website available for other people to apply for. It turns out that Clearview do not accept applications from newly self-employed customers, that being self-employed for less an a year. The application was made 2 weeks before I had been self-employed for over a year - however, this didn't matter, nor did it matter that we earn well over the required income. At this point, we're over a month since we first applied and had only heard from Your Move at 5:55pm by email on a Friday, meaning we couldn't call back and discuss this until Monday. Josh didn't call me back, as promised. I ended up calling him again the next day, his excuse 'sorry, I got busy with something'. Not good enough. The end result is that Your Move, although using Clearview and stating that being self-employed wouldn't be a problem, didn't know Clearview's policy, meaning I paid £150 for a set of account's doing and £250 for an application that would have never gone through anyway. Had I being told this at the beginning, I wouldn't have made the application. So, now I'm waiting for a full refund - and guess what - having to call to speak to Josh because he doesn't call back. I'm just about to call him for the 6th time, and exactly 9 days since he first said he would start authorising the refund. I am beyond annoyed at Your Move and Clearview.
5/5
GoogleFantastic service all the way through, the team have made the experience sress free, great communication from the very beginning would recommend Your Move Retford to anyone thinking of buying or selling.
Thank you Mr Wright. It has been a pleasure working with you and your family. Kind regards, Your Move Retford
5/5
GoogleWe received fabulous service from the whole team throughout the whole process. Can’t recommend highly enough.
Thank you Maxine for the feedback.We always strive to give all our clients the best service possible regardless of their needs or circumstances so glad to hear we achieved that with you. Kind regards, Your Move Retford
1/5
GoogleContacted customer service at Your Move Retford in July and it took 2 days for a response from Georgia Rowland (which is fine, as usually it takes around 24 hours to get through emails), but then, after one reply I've been completely …
5/5
GoogleFantastic and very professional agents. Would definitely recommend!
Thank you Richard, this was a good opportunity to showcase what we can do in Worksop without a high street branch in the town. Such a beautiful property deserved the best marketing! Kind regards, Your Move Retford
5/5
GoogleThe service was excellent and all the staff been brilliant. Very patient when dealing with a new buyer making the process as easy as it could have been. Would always recommend your move in Retford and go through them in future!
1/5
GoogleJust a painful experience to have them manage my property. Repetitive requests for me to approve the same repairs, never update me and their paperwork is confusing. Would recommend as a tenant or for landlords.
5/5
GoogleAboustly first class service from the first phone call, to moving me in. Highly recommend Your move Retford. Amazing hard work put into moving me in so quick, love my home
5/5
GoogleHad a wonderful experience with your move. The staff were friendly and efficient at all times. The whole process was handled professionally. Thank you very much to the whole team.
5/5
GoogleExcellent service, nothing was too much trouble for Leah. She went above and beyond. Excellent mortgage advice too would highly recommend.
5/5
GoogleSpoke to very polite members of staff who answered every question I needed, great customer service
5/5
GoogleThanks for once again finding perfect tenants! Great all round service from helpful, friendly staff. Mr Markham
5/5
GoogleWould not hesitate to recommend Your Move, hassle free service, estate agent you can actually trust
5/5
GoogleThe staff at Your Move are so helpful couldn't of received a better service.
5/5
GoogleThey have very good to deal with, helpful and friendly. Thanks
1/5
GoogleVery poor service. Will never use them again.
5/5
GoogleVery friendly and helpful staff would highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Retford office has 31 reviews across 1 platform: 31 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Your Move is rated 4.1 out of 5 across all 31 reviews, and 4.1 out of 5 on Google from 31 reviews, checked 9 October 2026.
Your Move, 31 Market Place, Retford DN22 6DW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.