William H Brown reviews

★★★★★ 5/5

Google

After making the mistake of putting our house up for sale with Yopa we didn’t have One viewing in 10 months, so I decided to go with William H Brown in Retford something I should’ve done from the beginning. We started to get people through the door within weeks they definitely know the local market. I would like to say a big thank you to Sarah Rhodes and Liz nothing was two much trouble from start to finish and very helpful with any questions we needed. The whole team was fantastic👍 I would definitely recommend William H Brown and would certainly use them again 🙏⭐️⭐️⭐️⭐️⭐️

Shane · 26 March 2026

★★★★★ 5/5

Google

William H Brown and their team have been so helpful and supportive throughout our house finding and purchasing process. They’ve made it so simple and reassuring for us as first time buyers. Sarah and Kirsty were there every step of the way, answered questions to anything we asked, guided us when we needed help and did everything to make us happy. We could not of had a better first time buying experience all from this team. We have Sarah and Kirsty to thank for it all. We would definitely recommend William H Brown to anyone looking to buy a home.

Jess · 19 March 2026

★★★★★ 5/5

Google

We had an outstanding experience with Kirsty, our mortgage broker at William H Brown, while arranging our mortgage as first-time buyers. From the very beginning she was incredibly professional, knowledgeable, and supportive throughout what can often be a very stressful process. Kirsty took the time to explain everything clearly, making sure we understood each step and felt confident in the decisions we were making. She was always responsive, proactive, and kept us updated regularly, which gave us real peace of mind while progressing with our purchase. What really stood out was how approachable and reassuring she was, nothing ever felt like too much trouble, and she genuinely cared about helping us secure the best possible outcome. We would also like to mention Sarah, who answered our calls and was always so friendly, welcoming, and helpful. We would highly recommend Kirsty to any first-time buyers looking for a reliable and knowledgeable mortgage broker.

Sabbah · 16 March 2026

★★★★★ 5/5

Google

I’ve had both selling and purchasing experiences with the Retford team, and they have always been fantastic. Nothing is ever too much trouble, they keep you fully informed throughout the process, and sometimes that’s all that’s needed to keep what feels like an almighty process moving forward. They are always available to answer any questions, and the team is incredibly understanding of personal circumstances, doing their absolute best to ensure your transaction runs as smoothly as possible. A special thank you to Robbie, Liz, and both Sarah’s (I’ll always get them mixed up!), all very down-to-earth and approachable. I would gladly use their services again in the future. I highly recommend W H Brown and would like to personally thank all the team at Retford for their support over the years.

Rhianne · 8 November 2025

★★★★★ 5/5

Google

We’re first time buyers and were lucky enough to come across Tom Hill as our mortgage advisor - he was incredible from start to finish and we’ll definitely keep going back to Tom for all of our future property purchases too. He took the time to go through all of our options with us and find us the best deal possible. The customer service we received from him was faultless, we encountered a few issues in the buying process and he was so helpful, knowledgable, and supportive - he goes above and beyond and it really did make all the difference. We especially appreciated his communication and honestly. I recommend Tom to everyone I know that’s looking to get a mortgage! I’d give him more than 5/5 stars if I could, thanks again Tom! :)

Bethany · 29 October 2025

★★★★★ 5/5

Google

We had an outstanding experience working with Tom Hill as our mortgage advisor. From the very beginning, he took the time to understand our situation, explain every step of the process in clear detail, and present us with the best options tailored to our needs. What impressed us most was Tom’s patience and professionalism. No question ever felt too small, and he was always quick to respond, making what could have been a stressful process feel smooth and manageable. Thanks to his knowledge and guidance, we secured a great mortgage that truly suits our circumstances. We’re incredibly grateful for the support and highly recommend Tom to anyone looking for expert mortgage advice.

Tegan · 13 October 2025

★★★★★ 5/5

Google

Working with Tom as our mortgage advisor was an absolute pleasure from start to finish. He explained every step of the process thoroughly, and kept us updated along the way. Nothing was too much trouble, no matter how many questions and queries we had for him. We couldn't have asked for anything more. I honestly can't recommend Tom enough for anyone looking for a mortgage advisor. Extremely knowledgeable, friendly and efficient! Thank you for making a potentially stressful process such plain sailing

Kieran · 13 October 2025

★★★★★ 5/5

Google

“Great service from Sarah K and the team” We recently dealt with Sarah K and the team regarding a new‑build plot, and they were excellent throughout, professional, helpful, and always easy to communicate with. Even though we’ve had to pause our purchase for now, we really appreciated the way they looked after us. Would happily work with them again.

Steve · 26 March 2026

★★★★★ 5/5

Google

We recently sold our property through William H Brown in Retford and had a really positive experience. Sarah Rhodes was excellent throughout the process, always helpful, responsive and kept things moving smoothly. Our sale progressed quickly and we were really pleased with the support we received. Thank you Sarah for all your help.

Sharon · 19 March 2026

★★★★★ 5/5

Google

I can’t thank Liz enough for the time and patience she put into pushing my house purchase through. Through no fault of W H Brown, it was a very long and painful process but Liz went far beyond what an estate agent would usually do to put solutions in place. I’d highly recommend.

Rachael · 16 March 2026

★★★★★ 5/5

Google

We have always been impressed by the office team at WH Brown in Retford. Everyone is unfailingly friendly, welcoming and helpful. Sarah R , who acted as our contact point was especially professional, informative and kept us up to date with what proved to be a protracted sale. Many thanks to Sarah R for all her hard work.

Chris · 5 November 2025

★★★★★ 5/5

Google

Great service from our first viewing of the property to the day of completion. Liz and her team were always professional and helpful whenever we contacted the office. It was never a problem when we needed another viewing for measuring etc …

Gill · 16 March 2026

★★★★★ 1/5

Trustpilot

Don’t even bother always been the same that’s why get through so many staff….

Well went to view a property. Put an offer in and they said they went having a think about.. vendor )to find out another viewing the next day. Bad experience. Told me they would phone me in the morning had to chase all too much effort.

N · 5 September 2026

★★★★★ 5/5

Google

Liz was absolutely brilliant from start to finish when selling our shared ownership property. Always easy to reach and happy to help. Was able to explain and guide us through the process whenever we was unsure. Highly recommend.

Elly · 16 March 2026

★★★★★ 5/5

Google

I'm incredibly grateful for Tom Hill's exceptional service during my recent remortgage. Six months before we were ready to remortgage, Tom was diligently working to find the best deals for us. He consistently went above and beyond, tirelessly searching for the most competitive rates consistently in the 6-month period. Tom's communication was outstanding. He was always available to answer questions, provide updates, and offer guidance. His expertise and personalised approach made the entire process stress-free. The lifetime fee is a fantastic perk. It means every remortgage we will get the same outstanding service as the last. I can't stress enough how much money we could have saved by seeking Tom's advice earlier. I highly recommend him to anyone looking for a dedicated and knowledgeable mortgage advisor.

Calum · 4 December 2024

★★★★★ 4/5

Google

Purchased a property that was up for sale with William H Brown in Retford. Very good overall service and Sarah was always happy to help when it came to communicating with the sellers on our behalf.

Sophie · 16 March 2026

★★★★★ 5/5

Google

We just want to thank Liz and all the team at Retford for looking after us when moving house, you have been there 100 percent. I can’t fault a thing. Thank you so much for everything

Heather · 16 March 2026

★★★★★ 5/5

Google

William H Brown have been fantastic throughout my journey selling my house. They made the process clear and easy, in particular Sarah Rhodes kept communication channels open and answered all my questions promptly. Sarah and Liz (branch …

Katie · 16 February 2026

★★★★★ 5/5

Google

I can thoroughly recommend the Retford branch of William H Brown. I found all the staff friendly, well-informed and helpful, and cannot praise Liz, my main contact, highly enough. Mine was a complex sale through no fault of the agency, but through each stage of the process I knew I could rely on Liz for help, support and practical advice. She really went above and beyond to secure a positive outcome and I truly felt that she was on my side throughout the whole rollercoaster ride. She was both thoroughly professional and also empathetic and friendly throughout. Thank you so much Liz!

Janet · 18 August 2024

★★★★★ 5/5

Trustpilot

Anne Luby has been amazing from the…

Anne Luby has been amazing from the very beginning. She took the time to arrange regular Teams meetings, which made the whole experience feel much more personal. As a first time buyer, I had absolutely no idea where to start and was a complete novice who felt out of her depth, but Anne guided me through every step of the process.

Jessica · 16 March 2026

★★★★★ 5/5

Google

I used William Brown for my purchase and I would highly recomend their office. Great communication and very friendly, A++++++. I dealt with Sarah R and she was extreamply plesant and friendly to deal with, which made things so much easier. Huge thanks WHB :)

R · 22 October 2025

★★★★★ 5/5

Google

My sale of a rental property, turned out to be more complex than expected, but Sarah Rhodes handled it with unwavering professionalism, despite numerous delays Sarah was proactive and persistent. …

Peter · 16 February 2026

★★★★★ 4/5

Google

Sarah Rhodes has been dealing with my move from North Wheatley. She has been very professional and regularly kept me updated on progress. Thank you. Lesley Richardson

Peter · 16 March 2026

★★★★★ 5/5

Google

Fantastic service with the sale of our flat. A special thanks to Liz - no email, phone call was too much trouble and she always responded as quickly as possible. Communication and updates excellent. Very professional Highly recommend. Wouldn't hesitate to use again.

Miriam · 13 October 2025