Brown and Co Retford reviews

★★★★★ 5/5

Google

Brown and Co were absolutely fantastic when we sold and purchased through them. Neil was professional, efficient, friendly and we immediately knew we were in safe hands from the valuation service he provided. Throughout both sale and purchase Neil and Charlie went above and beyond - nothing was too much trouble and our move was seamless which is all down to their help and outstanding service. Thank you so much Neil and Charlie.

Charlotte · 14 August 2025

★★★★★ 5/5

Google

Having Brown & Co perform all the requirements for the letting of our property was the best decision for everyone concerned. Tasca Kruse was efficient and relaxed in her approach which took away any pressure especially whilst we had 2 weeks holiday during the final process. The cost to provide this process is less than one months rent which proved invaluable.

Kev · 12 November 2024

★★★★★ 5/5

Google

Brown and Co, Retford Branch have been professional, supportive, focused and responded swiftly to all communications. Highly recommend for their service. A special shout out to Charlie, great asset to the business.

Jayne · 1 May 2025

★★★★★ 5/5

Google

Neil was fabulous with dealing with our purchase. I would highly recommend to anyone.

Hollie · 13 September 2025

★★★★★ 1/5

Yell

Real attitude issues here

Totally agree with Chloe , unbelievable attitude when you try to speak to them , particularly Simon , who seems to prefer the sound of his own voice !! Does not listen to you when trying to explain your issues or questions ; when i told him was totally unhappy with his attitude he had the cheek to call me rude ! Very aggressive and disorganised office ' I sympathise with anyone daft enough to list their property with them if the way i was treated is anything to go by ( potential buyer ) . There are plenty of decent agents in Retford , try them .

AdrianB-273 · 13 March 2019

★★★★★ 1/5

Google

Wish it was possible to give 0 stars. Contacted to arrange a viewing on property 1, "we will contact the owner and get back to you" never did. Viewed property 2, put an offer in, made sure it wasn't best and final offers, called twice to see what was happening, both times been told we will update you as soon as we hear anything, just over a week later property goes to sold STC, contacted them again, "oh did no one ring you to say they'd accepted an offer" If you're thinking about buying through them, don't waste your time, if you're thinking of selling though them, don't waste your money.

Luke · 22 June 2022

★★★★★ 1/5

Google

Planned a viewing and drove the 1 hour journey to view. Filled out all the forms to do the viewing to then sit and wait for a response weather we had the house of not potentially missing opportunities on other houses. We only found out the house had gone to someone else due to searching online and seeing it was let agreed. Estate agents are good for noting and just want to collect there money every month. Not had a good one yet.

Nicholas · 30 June 2024

★★★★★ 5/5

Google

I can't praise Tasca Kruse, one of the Residential Lettings Managers at the Retford branch, enough for her outstanding service. Tasca's friendly and approachable nature made the rental process feel like a chat with an old friend. Her expertise in the lettings industry, and her people exemplary skills are immediately apparent from the moment you talk to her. She provided invaluable advice and guidance throughout the entire first half of the rental process, and continues to do so even now that I have moved into the property. Her attention to detail ensures a smooth house move from start to finish, and she promptly addresses any concerns with friendly professionalism and efficiency. Tasca's personable approach creates a comfortable environment where clients can confidently rely on her expertise. Given her exceptional performance, I strongly believe she deserves a promotion. Her dedication to her work, professionalism, and ability to establish meaningful rapport with clients make her an invaluable asset to the company. - Liam and Brian

Liam · 13 November 2023

★★★★★ 5/5

Google

Have dealt with the Lettings department of Brown & Co for several years now. Their service is exceptional and nothing is too much trouble. Charly is capable and efficient, as well as being happy to help with all matters.

Matthew · 22 June 2022

★★★★★ 5/5

Google

Have nothing but high praise for this firm. Dealt with Jeremy who went above and beyond for us. Through emails and phone calls he kept us informed every step of the way. Kept us sane and helped us through to the end. Would highly recommendPositiveProfessionalism

Kim · 22 June 2021

★★★★★ 5/5

Google

We recently bought a house with Brown & Co. Jeremy, Neil and the rest of the team were both fantastic throughout and were always efficient, professional and very accommodating. Highly recommend using them!

T · 16 February 2025

★★★★★ 5/5

Google

Vincenza from brown and co, was truly excellent for me personally. I found my home with brown and co. And I explained my situation to vincenza and she was the most helpful estate agent I have had the pleasure of using. Within a day of filling out my application form vincenza made me the happiest client on her books. I would like to congratulate the whole of the brown and co retford team. Especially vincenza for her great work . Thank you .

Dale · 22 June 2021

★★★★★ 5/5

Google

Charly is amazing on Lettings, great service and nothing was to much trouble. Definitely made renting for the in-laws less stressful. Would definitely rent again from Charly if needed.

Jessica · 22 June 2021

★★★★★ 5/5

Google

Really helpful and got us into a property very quickly, with no issues.

Vicki · 13 November 2023

★★★★★ 5/5

Google

Good estate agent, nice people, friendly, plus they get the job done!! ie sold :-) equals happy face

Nomis · 16 April 2023

★★★★★ 5/5

Google

So helpful when i went to pick up my lots. .brilliant keep it up

Kevin · 16 April 2023

★★★★★ 5/5

Google

I cannot express how pleased I am with the service Brown & Co have provided me, from their initial work to list my property right through to sale. Brown & Co consistently kept me up to date with all activities and particularly exceeded my expectations with how fast they respond to queries. Fantastic service and I would definitely recommend

Richard · 22 June 2020

★★★★★ 5/5

Google

Very helpful and knowledgeable staff

David · 16 April 2023

★★★★★ 5/5

Google

It was such a breath of fresh air to work with Charly Saunders for the letting of our property. She was proactive in dealing with the transaction and very prompt to deal with our queries. Very professional and a great credit to Brown and Co.PositiveQuality

Amanda · 30 August 2021

★★★★★ 1/5

Google

We used Brown & Co for planning and initially they were excellent. Unfortunately as time went on and staff changed we realised that everything wasn't quite as it should be. …

Jeremy · 16 April 2023

★★★★★ 5/5

Google

Absolutely top drawer. Assisted immeasurably with our conveyancing, and helped speed matters up wonderfully. Thank You LotsPositiveResponsiveness, Quality, Professionalism

David · 22 June 2022

★★★★★ 5/5

Google

Excellent reception and service, very helpful in every way.

Peter · 16 April 2023

★★★★★ 1/5

Yell

Appalling company, obnoxious staff

Shocking company, rarely answer phones, never return calls, rude, obnoxious staff. How they sell anything is beyond me! I've seen snails move quicker and 5 year olds do a better job!!!!!!!!

ChloeE-23 · 9 August 2018

★★★★★ 5/5

Google

Good firm to deal with

Keith · 16 April 2023