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Johnson's Independent Property Agents reviews

5.0

β˜…β˜…β˜…β˜…β˜… Excellent

29 reviews across 1 platform

Station House, Bunbury Way, Epsom Downs, KT17 4JP, Reigate and Banstead KT17 4JP

Johnson's Independent Property Agents's Reigate and Banstead office at Station House is rated 5.0 out of 5 across 29 reviews on 1 platform, including 29 Google reviews rated 5.0. Checked 9 October 2026.

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5.0 / 5

29

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Google

Johnson's were brilliant throughout the whole process. Approachable and always checking in making sure we were fine when moving can be very stressful. They went above and beyond to help us acquire our property. I highly recommend them, simply great. Thank you Robin.

Matthew Β· 15 September 2025

Agent replied Β· 22 September 2025

Thank You Matt & Josie, welcome to Headley & Tadworth. It was a great pleasure to work with you both to successfully acquire your new long term family home ... (as well as the vintage Morris Minor in the garage) :) Please do keep in touch and we look forward to seeing the improvements you make to this cozy early 1900's cottage in the heart of Headley to make it even more beautiful and homely. All the best. Robin and all at Johnson's

5/5

Google

We have pleasure in recommending Robin and his team at Johnsons. Throughout the whole process we were kept up to date and all queries answered promptly and efficiently. Robin was always available out of hours to provide updates and feedback when needed otherwise, we were in the capable hands of Lucy and Heather. Thank you Johnson's for helping us buy the house of our dreams!

Sharon Β· 22 December 2024

Agent replied Β· 23 January 2025

Hi Sharon Happy New Year! Thank you so much for your kind review, we really appreciate it! It was lovely working with you and Gary to assist on the sale of your property and the purchase of your dream house. We wish you all the best in your lovely new home!

5/5

Google

I planned to sell my house and move to Oxford to be nearer my children and started looking for an Estate Agent early this year. I liked the sound of John’s IPA looking at their website so contacted them in February to get things moving. From the first visit to my house to the last the day when I moved I was impressed with Robin and his staff. It was a friendly but efficient service, I felt looked after and cared for and his terms of business were very reasonable. Robin helped me through all stages of the process including looking at links to properties I was interested in buying. We had many a pleasant conversation face to face and by telephone. On the day I moved out Robin came to my house to take the keys and chat before I left. I couldn’t have asked for more from an Estate Agent and highly recommend them if you are selling your house.

Christine Β· 1 September 2025

Agent replied Β· 17 October 2025

Thank you, Christine, for your kind words. It was a great pleasure to have met you and to have been able to assist you with the sale of your home of over 40 years. We know how daunting and stressful it can be to downsize and move away from your long-term home, so I am very pleased that we were able to make the process as smooth as possible for you. All the best to and your family and please do keep in touch. Robin & all at Johnson's xx

5/5

Google

I purchased our new family home through Johnson's IPA during the summer '22. I thoroughly recommend Robin and his team. As a buyer making that move from London to the surrounding counties, I found Robin's advice, guidance, industry connections and personal contacts invaluable to help me achieve the result I needed. Thank-you Robin for your help during a very stressful time in what was a uniquely chaotic market. Buying a property is just a transaction, but it is also so much more - and your support helped get me over the line. I now have a great home for our toddler to grow up in. Thank-you.

Damien Β· 23 March 2023

Agent replied Β· 23 October 2024

Thank you Damien, It was a pleasure to assist you with the purchase of your new family home. I am please that we, Matt and his team were able to assist you in achieving your mortgage requirements for your new home and BTL purchase. We welcome you to the Epsom area ! Wishing you and your family all the best in your new home for the future. Robin Johnson

5/5

Google

A big thank you to Robin and the team at Johnsons. Our house purchase went through quickly and without a glitch . A positive experience for us

Gill Β· 1 July 2025

Agent replied Β· 22 July 2025

Thank you for your lovely review and enjoy your new home!

5/5

Google

I don’t usually write reviews but Robin certainly deserves this one. We moved back in December after 6 months of what can only be described as hell. 🀣. We wouldn’t have got there without the calm and support that Robin provides. We brought a house off of Robin in June with a very short chain. Robin helped with us getting the price we were happy to pay and then every week fort for us time and time again. Our solicitors and our buyers communication was let’s say a little weak! But Robin powered through to get the sale over the line. He directed me every step of the way with advice and calm words whilst I was ( going nuts). Robin got the sale done in six months and I can hand on heart say without him it would have a. Fallen through or b. Still been going through now. So thank you to Robin and Lucy you come highly recommended by us. Charlotte and Shaun

Charlotte Β· 23 March 2021

Agent replied Β· 23 October 2024

Thank you so much Charlotte and Shaun for your kind words and lovely review. It was a long process and I am glad you are finally in your new home :-)

5/5

Google

We recently sold our property through Johnson’s IPA and would have no hesitation in recommending them. Robin is very professional, with great knowledge and contacts. We had a very good and friendly relationship with him from marketing to completion, which only took two months. Whether buying or selling I would highly recommend contacting Robin.

Mark Β· 23 March 2023

Agent replied Β· 23 October 2024

Thank you Mark. It was a real pleasure working with you and Indra. All the best in your new home. Robin and all the team at Johnson's.

5/5

Google

Would like to say a huge thank you to all at Johnstons particularly Lucy and Robin for help and support throughout Proceedings with purchasing my new property could not fault the service professional and personal throughout could not recommend this estate agent more highly 10 out of 10 Very kind regards Mark SilleryPositiveResponsiveness, Quality, Professionalism, Value

Stuart Β· 23 March 2021

Agent replied Β· 23 October 2024

Thank you so much Mark for your kind words! We really hope you enjoy your new home and Happy New Year :-)

5/5

Google

I've never sold a house before. I didn't know how this worked and was a bit nervous. Robin was great and competent. Most importantly for me, he was always friendly and available. Hey Robin, excellent service!

Fred Β· 23 March 2023

Agent replied Β· 23 October 2024

Thank you Fred, It was a pleasure working with you. I am pleased that you were happy with our service and that we managed to achieve a quick cash sale in a short period, that was above your expectations. All the best to you. Robin Johnson

5/5

Google

We recently purchased our home through Johnsons and were blown away by their helpfulness and professionalism throughout. Both Robin and Matthew were very easy to talk to and were very understanding when I had a slight problem with the buyer of my property. Having had previous difficulties with big chain agencies, it was really great to encounter this family run agency, both of whom have a real enthusiasm for their work. They are both genuinely nice people who went out of their way to go above and beyond expectations, providing a real personal touch.

Steven Β· 25 October 2017

5/5

Google

We recently sold our house through Johnson’s IPA and I would have no hesitation in recommending them to anyone in the future. They have great knowledge of the local market and gave very good advice. I dealt with Matthew for the majority of the sale and he was a professional throughout. As in any house sale or purchase there were stressful times and ours was a partially difficult situation, but Matthew and the rest of the team were fantastic and made the whole process very easy. Thank you very much.

Tim Β· 25 October 2017

5/5

Google

Johnson's provided us with a very personalised service, which I think you can only get from a small family run business. Matt hand-held us throughout the whole process, and when we faced some unexpected twist and turns, Matt was amazing and pulled out all the stops to ensure the sale went through smoothly. I think the whole experience would have been far more stressful if I didn't have Matt to carefully manage all parties and keep me calm! I would highly recommend Johnson's to anyone thinking of selling their home.

Jo Β· 25 October 2016

5/5

Google

Both Robin & Lucy were SO helpful & guided me every step of the way. Excellent service.PositiveResponsiveness, Professionalism

Lesley Β· 23 March 2022

Agent replied Β· 23 October 2024

Thank you so much Lesley :-) we really hope you are enjoying your new home.

5/5

Google

Buying through Johnsons has been a really positive experience with a professional service throughout. From the time of viewing till exchange and completion I have been supported and looked after extremely well. I would highly recommend them to anyone selling or buying. Thanks for all your help

Amy Β· 25 October 2016

5/5

Google

An excellent service from Johnson’s both in dealing with Robin and Nick. Achieved the price I wanted for my house and found me the perfect buyers. I would recommend 100% without hesitation. Thank you

Carolin Β· 23 March 2023

Agent replied Β· 23 October 2024

Thank you Caroline, We are so pleased that you were happy with our service and advice to enable us to achieve the best price for your property. All the best to and your family for the future. Robin Johnson

5/5

Google

I think most people would agree that selling and buying a home can be a stressful experience. However, we had the great fortune of choosing Johnson's to sell our home and from the off we were treated like friend's and not just customers. We were constantly updated on the selling process, which remarkably took only a matter of weeks. My wife even remarked over the amazing photos that were taken of our property "and exactly why are we selling?", which is the perfect example of the service they supplied. Estate Agents often get a bad press, but we haven't got a bad word to say about Johnson's.

Mike Β· 24 October 2020

5/5

Google

Selling a house can as people who have been through the process be quite harrowing. I have appreciated Matthew's and Robin's experience, positive attitude and helpful council when needed. During the process of selling a house in Walton on the hill, I have also valued the prompt feedback on developments. Even late on a Friday or Saturday night, whether it's been encouraging or challenging news, Robin and Matthew have with tension releasing humour been nearly always available for a chat on the phone. Thank you! Anna-Stina Ponsford

Anna-Stina Β· 25 October 2017

5/5

Google

I had several Estate Agents come to value our home; however when I met Robin, I knew I wanted Johnson’s Independent Property Agents to represent us and market our home. Why? Well, quite simply, because I trusted them both explicitly to do the right thing by me, my husband and children. Robin presented himself as someone with integrity, knowledge and skill. I then met Matt, who was charming, considerate and had an enormous amount of insight and knowledge in the real estate business. They delivered, not just a professional service, they also provided us with support and additional advice when we needed guidance (this being the first property we had sold). If we ever chose to move again, we would not hesitate to call this team of highly skilled professionals; they don’t just get the job done- they deliver a platinum level of customer service.

Christine Β· 25 October 2016

5/5

Google

We bought our property through Matthew from Johnsons. We couldn't have asked for a nicer or more helpful estate agent. When the top of our chain pulled out Matthew worked tirelessly to keep the rest of the chain in place and kept us updated every step of the way. On our moving day Robin handed us our keys and a bottle of champagne which was an unexpected and lovely personal touch. Johnsons are approachable, friendly and extremely professional. We couldn't recommend them more. Thanks again to you both. You've been amazing. Kylie Harrington and David Mills.

Kylie Β· 25 October 2016

5/5

Google

Dealing with both Robin and Matthew at Johnson's IPA was a compete pleasure. Their local knowledge was second to none and their degree of professionalism was exceptional. Not being the first house I have sold I expected a rather standardised service that one gets with the majority of other Estate Agents but I was pleasantly surprised when using Johnson's IPA as the service I received was bespoke to my needs. We received an offer within a short time frame and Matthew negotiated successfully with the buyer to get us a price we were happy with. If you're thinking about selling your house I would recommend Johnson's without hesitation.

Richard Β· 26 October 2015

5/5

Google

Matt was extremely helpful in the sale of our property. He gave sound advice, had good knowledge of the market, and was a clear & patient communicator between buyer & seller.

Tania Β· 25 October 2016

5/5

Google

Even though we were purchasing our home, rather than selling it, through Johnson's, my husband and I thought they were great throughout the entire process. I'll certainly be recommending them in the future to anyone I know. We found Matthew very friendly and approachable, and (most importantly) not pushy when it came to selling the house to us when we first arranged a viewing. It was refreshing to experience, especially compared to other estate agents we'd met!

Amanda Β· 25 October 2017

5/5

Google

I would have no hesitation in recommending Matthew Johnson if you are selling or purchasing a property.Matthew has a calm and polite manner and he is a completely professional individual. It was quite a relaxing experience engaging Matthew to sell my property. He took away the strain by taking any potential buyers for a viewing of my property and informing me of the outcome subsequently.

A Β· 25 October 2016

5/5

Google

I was so impressed by Johnsons when I viewed a property that they were selling that I decided to transfer the sale of my own property to them. I could not recommend them more highly for their truly personal service and efficiency. It was a real pleasure dealing with them.

Carol Β· 24 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Johnson's Independent Property Agents's Google reviews

Questions about Johnson's Independent Property Agents

How many reviews does Johnson's Independent Property Agents have?

Johnson's Independent Property Agents's Reigate and Banstead office has 29 reviews across 1 platform: 29 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Johnson's Independent Property Agents's rating?

Johnson's Independent Property Agents is rated 5.0 out of 5 across all 29 reviews, and 5.0 out of 5 on Google from 29 reviews, checked 9 October 2026.

Where is Johnson's Independent Property Agents's Reigate and Banstead office?

Johnson's Independent Property Agents, Station House, Bunbury Way, Epsom Downs, KT17 4JP, Reigate and Banstead KT17 4JP.

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