5/5
TrustpilotDan from Cubitt & West was really…
Dan from Cubitt & West was really helpful - organised 4 viewings in one day with short notice. He was able to proceed with my rent offer very promptly. Overall great experience, thank you.
Trusted Agent profile · Reigate and Banstead
Cubitt & West Reigate reviews in Reigate and Banstead
★★★★★
1,877 reviews across 2 platforms
30 Church Street, Reigate, RH2 0AJ, Reigate and Banstead, RH2 0AJ
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Cubitt & West's office in Reigate and Banstead, at 30 Church Street, is rated 4.7 out of 5 across 1,877 reviews on two platforms, including 110 Google reviews rated 4.9.
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Reviews
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSam found myself and my partner a…
Sam found myself and my partner a wonderful tenant on the first day of viewings! Freya then sorted out the legal side of things very quickly and efficiently. Much appreciated.
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGreat job 👏
Nic at Cubitt & West was really responsive in helping answer any questions we had and very accommodating at short notice to show us around properties during our searches 👍
Agent replied · 26 December 2024
Dear AnthonyThank you for taking the time to leave a review of Nic from our Leatherhead office. It's great to read how helpful he has been during your property search and i am sure Nic will assist in your sale going through to a smooth completion in the near future.Kind regardsBecky JenningsOperations DirectorCubitt & West
4/5
TrustpilotHouse Sale
We had problems with solicitors during this sale but Julie Bramble did a great job moving things along while keeping us informed all the way.
Agent replied · 26 December 2024
Good afternoon Richard,Thank-you for your kind words about Julie our Senior Sales Progressor- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotCharlotte at the Ashington branch
Charlotte at the Ashington branch , was always positive and happy to help . Would recommend her when looking for a property!
Agent replied · 26 December 2024
Charlotte loves helping people and is very pleased to hear your review and that you'd recommend her.
5/5
TrustpilotExcellent service from the Woodingdean…
Excellent service from the Woodingdean office. It was a complex and tricky process for a number of reasons but they offered fantastic support and reassured us throughout. Thanks so much!
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotTyrone Hayles
Tyrone Hayles, Sales Adviser, has been very supportive and helpful with showing me the ground floor flat with outdoor space that I requested.
Agent replied · 26 December 2024
Hi ChristineThank you for taking the time to write a great review about Tyrone. He prides himself in listening to exactly what you want in a property and trying to help you find it. Good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotBoth friendly and professional
Both friendly and professional, thank you
Agent replied · 26 December 2024
Hi Gareth,Thank you for leaving a review! It's great to hear how friendly and professional our agents have been throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Good service when I was looking to rent a property at short notice.
Agent replied · 26 December 2024
Hello Mark, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotMoving into a new property with help of tasha
Whilst moving into my new property I'd just like to say that Tasha rice was more than helpful, she sent me every document I needed almost instantly and was extremely helpful in helping me over the phone.She really is what makes cubitt and west :)
5/5
TrustpilotMade it!
Shaun worked really hard to make sure the sale went through, excellent communication throughout. Without his help we may not have exchanged in time ready for our completion date.
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotFriendly, professional staff and nothing is too much trouble
Friendly, professional staff and prompt attention to all and any queries is the experience I’ve had from Cubitt and West and I would recommend their services. I am buying a property and they are the agents and from a buyers point of view they are really on the ball and I have had only positive experiences.
5/5
TrustpilotWould definitely recommend
Would definitely recommend, Kian has really helped us get our new home he is very helpful and friendly. Would definitely use them again!
Agent replied · 26 December 2024
Hi KerryMany thanks for your positive review about Kian at our Wallington branch. We are so glad that he managed to get you the property of your dreams. I will pass on your comments to him and good luck for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCubitt & West - excellent and professional service
Cubitt & West acted as rental agents, found tenants promptly and were very professional. They gave very personal attention and I would use them again.
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCouldn't be more helpful
Couldn't be more helpful, amazing customer service and catered for every need.I always receive 10 of 10 service from Marcus.He is an asset to the company!
Agent replied · 26 December 2024
Good afternoon,Thank-you for your kind words about Marcus from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
1/5
TrustpilotAn absolute shambles of an experience
An absolute shambles of an experience, unprofessional, greedy, lazy, and incompetent, I would not recommend to my worst enemy. My advice would be to avoid like the plague
Agent replied · 26 December 2024
Dear StevenThank you for leaving your review and we are disappointed to learn of your experience. Regrettably we have been unable to identify you on our records from the information that you have supplied. To enable us to investigate your comments, we would kindly ask that you provide some further details by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you.Kind regardsCubitt & West
5/5
TrustpilotExcellent service from Abbie Tallack at…
Excellent service from Abbie Tallack at Cubit & West. Answered any questions we had and always got back to us straight away after we called. Highly recommended!
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotDoes not reply to messages does not…
Does not reply to messages does not reply back after you call and leave a message. I do not recommend
Agent replied · 26 December 2024
Dear Tibi Thank you for leaving us your feedback. We are sorry if your calls or emails were not returned promptly as we feel strongly about communicating with our customers both promptly and effectively. We are sorry if this was not your experience and would welcome the opportunity to assist you further. To discuss your experience in more detail, you can contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk. Thank you. Kind regardsCubitt & West
4/5
TrustpilotThank you
We would like to thank the staff at Cubit and West for their service and assistance.
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHelped by a Lovely lady called Becky…
Helped by a Lovely lady called Becky who helped us get our flat within our short timeframe amazing customer service thank you
Agent replied · 26 December 2024
Good morning Jordanna,Thank-you for your kind review about our Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFantastic Service!
Dan from North End office was great. Answered all our questions and made the whole process quick and smooth. Would 100% recommend! Thank you so much!
Agent replied · 26 December 2024
Good afternoon,Thank-you for you kind words about Cubitt & West Portsmouth and in particular Dan; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
4/5
Trustpilot👍👍👍👍
👍 all good.thank you.
Agent replied · 26 December 2024
Hi Marcin,Thank you for leaving a review! It's great to hear you've had a positive experience with our agents.Best wishes,Cubitt & West.
5/5
TrustpilotStaff were always helpful and friendly
Staff were always helpful and friendly, we found a buyer quickly so did not have much to do with most of them.However Julie Bramble, the coordinator was exceptionally helpful.
5/5
TrustpilotVery professional in conducting their…
Very professional in conducting their business, very friendly and supportive staff, I would certainly recommend them to anyone who wants to sell or buy properties.
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Cubitt & West Reigate hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reigate and Banstead.
