Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have tenancy to move in with cubitt…
We have tenancy to move in with cubitt &west there process is so simple and quick, Person works in Portamouth north end branch lady call Becky absolutely positive energetic and encouraging Throught out the process , Extremely pleased with there cooperation
Mehulkumar · 18 November 2021
Agent replied · 26 December 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Becky- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotExcellent service and support at Southsea.
Chosen at random, Cubitt and West, Southsea, have proved to be thoroughly efficient, informative and supportive. Maddison and Claire have always answered queries promptly, keeping me fully informed of developments. They have minimised the stress over property selling with their suggestions and service. Thank you.
Jude · 1 February 2021
Agent replied · 26 December 2024
Good afternoon Jude,Thank-you for your kind words regarding the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 1/5
TrustpilotAwful-
Awful. Told to send emails in by a certain time then when you do well ahead of a cutoff time they cannot find them despite an office confirming receipt of them and you lose out. Their system is failing if this is how things happen
Caroline · 29 January 2021
Agent replied · 26 December 2024
Dear Caroline Thank you for taking the time to leave a review and we are disappointed to learn of your experience on this occasion.To enable us to identify you on our records and fully address your concerns, we would appreciate it if you would provide some further information to our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. We will then be pleased to investigate the matter further.Kind regardsCubitt and West
★★★★★ 5/5
TrustpilotKind and caring service
Amelia from Cubitt and west has been extremely helpful! She shows she really cares and that means a lot, she set us up with a mortgage advisor who has given us so much clarity on where we stand
Ellie · 5 April 2022
Agent replied · 26 December 2024
Good afternoon Chris & Ellie,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt and west North End Team
I’ve found the team at Cubitt and west and specifically the North End office, to be fast, professional, helpful and efficient. I would strongly recommend them to other landlords.
Simon · 22 March 2023
Agent replied · 26 December 2024
Good morning,Thank-you for your kind words about Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAlia Hawes credit to Cubitt&West
Alia Hawes had been incredibly friendly, helpful and so willing to help and offer all the support and guidance needed.Really top service and a credit to Cubitt&West company.By far the best agent we have spoken to and worked with during our house hunting journey. Thank you
Katy · 27 March 2024
★★★★★ 5/5
TrustpilotNothing was too much trouble when I put…
Nothing was too much trouble when I put my house up for rent. Robin, who lead the process, really does know his market very very well. Robin arranged multiple issues arising and got me a underway as a newbie.
Mark · 7 January 2022
Agent replied · 26 December 2024
Dear MarkThank-you for your kind words about Robin of our Sutton Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotKurwahn Coote - Excellent Service
This is to appreciate the great efforts put in by Kurwahn Coote in arranging the tenants. All through the services have been excellent and Kurwahn's approach was immensely professional with a personal touch. His efforts in securing tenancy during lock down are commendable.
Shailesh · 15 April 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMaddison and her Posse
Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.
Helen · 27 August 2022
Agent replied · 26 December 2024
Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotNice and quick
Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift
Jon · 20 December 2022
Agent replied · 26 December 2024
Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGood experience to view house with a experienced agent
A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.
Jamie · 23 October 2021
Agent replied · 26 December 2024
Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotVERY PROFESSIONAL AND EFFICIENT
I had been house searching for months and quite frankly, no other agency was as professional and organised as Cubitt and West. One of their team, Jenny, who handled my case was rather impressive: patient, quick to respond and warm while being professional all the while. I got a nice 'welcome to your new home' pack on my move-in date with some really useful items in there too.
Stella · 16 May 2022
★★★★★ 5/5
TrustpilotThis is a review on Marcus Darrow.
This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.
Wendy · 15 June 2022
★★★★★ 5/5
TrustpilotTHANK YOU Becky Darby
A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.
Fabajo · 10 June 2022
Agent replied · 26 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotExcellent Experience With the Reigate Branch
We have had an excellent experience at the Reigate branch with a high level of customer service skills and responsiveness from every member of the team. Thank you for all your help through the sale of our house
Laurence · 6 January 2022
Agent replied · 26 December 2024
Dear Laurence,Many thanks for taking the time to leave a review for Julian and his team in Reigate. The team prides themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 1/5
TrustpilotTerrible ordeal went to put my flat…
Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!
Customer · 19 August 2022
★★★★★ 5/5
TrustpilotThankyou to Yasmin in the petersfield…
Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.
Iran · 25 May 2023
Agent replied · 26 December 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotLovely Julie
Lovely Julie, very welcoming and helpful xxx
David · 4 July 2024
Agent replied · 26 December 2024
Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
Rebecca · 21 January 2022
★★★★★ 5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
OQFs · 20 October 2023
Agent replied · 26 December 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Dear · 17 February 2022
Agent replied · 26 December 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFreya
Freya, at Cubbit & West was fab. She had the answer to any question we had and was clear at every step of the process to rent our beautiful flat.It made the experience stress free and exciting! Thank you Em
Emily · 13 April 2021
Agent replied · 26 December 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
David · 22 October 2021
Agent replied · 26 December 2024
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotGood experience
I thank Lauren Raycraft for her help and patience, for trying different alternatives and for not letting me down.
Adina · 22 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
